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MSPs using AI to improve customer service

MSPs using AI to improve customer service

Research from POPX reveals widespread channel adoption of artificial intelligence to improve operations and security

SysGroup H1 shows tangible signs of improvement

SysGroup H1 shows tangible signs of improvement

While not fully recovered, SysGroup is back on firmer footing after focusing on putting its foundations in place, with H1 giving positive signs

GTDC: Distribution the most cost-effective route to market

GTDC: Distribution the most cost-effective route to market

Organisation shares its latest report encouraging vendors to deepen their involvement with disties

Nuvias UC sells hardware business to Northamber

Nuvias UC sells hardware business to Northamber

Firm pivots towards a software and services strategy as fellow distributor moves to bolster its operations

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In Depth

  • How to sell: OT services and support

    How to sell: OT services and support

    Channel businesses keen to get involved with the operational technology (OT) opportunity may have questions around what the ideal pitch should include and what products they should lead with. This guide to selling operational technology has answers ...

  • Scope for change? The channel’s role in reducing Scope 3 emissions

    Scope for change? The channel’s role in reducing Scope 3 emissions

    To reduce carbon emissions across the supply chain, there needs to be widespread involvement, as Billy MacInnes finds out

  • How to sell: Windows 11

    How to sell: Windows 11

    The latest in the series that provides a handy sales pitch guide considers the message the channel should be giving to those users yet to make the jump away from Windows 10

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