• Keep the communication channels open to retain customers

    A recent survey by Pitney Bowes has suggested resellers should communicate more with their customers if they want to keep them. It found that lack of communication was one of the major reasons for suppliers getting sacked by customers.  Continue Reading

  • It's criminal...

    There may be times when employers want to see if their employees - potential as well as actual - have criminal records. Checks can be made with the Criminal Records Bureau but employers need to be aware that the CRB website ceased operation at the ...  Continue Reading

  • Many happy (late) returns

    How many employers have wondered if an excuse is genuine when an employee rings in - from holiday - saying that they'll be a few days late when coming back to work? A recent case - Bhopal v Virgin Media Ltd -offers a little guidance on the matter.  Continue Reading

  • Daisy sated after 15-course meal, but you ain't seen nothing yet

    Would you like to take a look at the sweet trolley, sir? Any tea or coffee for you? Just a mint, then? It is ... wafer thin... If the Board over at acquisitive channel comms provider Daisy Group are to be taken at their word.  Continue Reading

  • Match maker

    Small to medium sized businesses based in the South East of England with 2 to 249 staff who want to invest in staff training can apply for a matched grant of upto £1000. The funding is being offered through The Leadership and Management ...  Continue Reading