Opinion

Opinion

• Why network monitoring should be fundamental to everything partners do

  Network monitoring offers an open platform for partners to deliver value says Rupert Collier, senior channel manager at Paessler,  Continue Reading

• Cyberia is no place for old men

  The cloud is full of massively insecure vulnerable men and street wise young women, says a survey. Or does it? Wonders Nick Booth  Continue Reading

• The future of managed print services is all about the service

  Vendors, distributors and resellers alike need to accept the world has changed says Giles Thorpe, managing director, CCE  Continue Reading

• Press 5 if you want to speak to a human

  With the spotlight on customer service Billy MacInnes bemoans the delays that customers can face navigating through automated phone systems  Continue Reading

• WS2003 end of life – Is your business ready?

  Mark Scaife, head of technical development, Phoenix IT, looks at what the forthcoming support switch off for WS2003 means for the channel's customers  Continue Reading

• Time to get the lowdown on the cyber crime scene

  With InfoSec kicking off this week Nick Booth looks at the event through the eyes of a slightly different audience  Continue Reading

• The mis-alignment between customers and service providers

  Recent findings from LogicNow revealed that many customers were not on the same page as their service providers and Billy MacInnes has some thoughts on why  Continue Reading

• In the election the candidates for social media sentiment failed

  Given the way the polls failed to predict the recent election result Nick Booth wonders why bookmakers still call everything better than sentiment analysts  Continue Reading

• If anyone can make the smartwatch fly Apple can

  History has proven that when Apple gets involved with a market it tends to have a significant impact and Billy MacInnes thinks the same could happen with the smartwatch  Continue Reading

• Managers need to get home working

  There are several theories why home working has not yet taken off more widely but Billy MacInnes thinks some of the answer might be to do with the management  Continue Reading

• Lessons from Zenium and Equinix on how to host

  People don’t do enough research when buying cloud space – but after two data center trips in a week Nick Booth can see why  Continue Reading

• Happy to talk to a website

  The days when customers were keen to talk to people are being replaced by users clicking through websites  Continue Reading

• Both parties make fluffy broadband promises

  The manifestos are out, the gloves are on and the broadband remains off... for non-city dwellers  Continue Reading

• How to be the perfect host

  Are you looking to put your customer’s data up at the Hotel Colo? Nick Booth has some tips for finding the perfect host  Continue Reading

• Did you miss IoT day?

  It might not have been marked in the diary or circled on the calendar but there is an Internet of Things Day, which Billy MacInnes finds out has been around for a while  Continue Reading