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September 2019

Control or shift – channel’s role in the move to business-led IT

Many organisations are seeking to capitalise on the value of business-led IT by enabling technology to be implemented and managed outside the IT department as shadow IT and cloud-based computing becomes more widely adopted. A recent CIO survey by Harvey Nash/KPMG reported that almost 63% of organisations allowed business-managed IT investment and about one in 10 encouraged it. According to the survey, organisations that formally involved the IT team in business-led IT decisions experienced improved time to market for new products and better employee experience. Conversely, the survey also found a significant risk if the IT team was not involved in decision-making around business-led IT, particularly in terms of security. The 43% of organisations that did not directly involve the CIO or IT in business IT investment decisions were twice as likely to have multiple security levels exposed and to become a victim of a major cyber attack. So what can channel partners do to ensure organisations gain the benefits of business-led IT while...

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