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Prepare to cash in on retail tech demand
This article is part of the MicroScope issue of December 2017
From technology refreshes to suit the growing millennial population to growing interest in radio-frequency identification (RFID), there’s a lot on the horizon to get excited about, especially for channel businesses able to fulfil demand. mPOS millennial refresh Millennials are expected to make up 50% of the workforce by 2020. To make way for this modern workforce, retailers will need to move away from their current legacy mainframe point-of-sale (POS) systems. The channel needs to be ready for this shift, and prepared to handle a surge in POS refreshes in coming years. The millennial workforce will be accustomed to “touch” or “swipe” interaction on all the digital platforms and devices they use, so it will be hard to get them to buy in to clunky, out-of-date systems. Retailers will need to make sure their systems and POS estates are millennial-ready. With many startups using mobile POS (mPOS) systems already, and with larger retailers starting to follow suit, the time to look at a POS refresh is now. Refreshing POS systems will ...
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