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Lack of skills holding back customer moves to digital transformation

Dell and Intel wanted a better picture of what's happening in the mid and enterprise market in terms of digital transformation and the findings indicate there are opportunities for resellers to support customers

As this year nears a close the thoughts are turning towards 2019 and although there is plenty of political and economic uncertainty the channel can have a positive role to play in dealing with the technology concerns that users are wrestling with.

Digital transformation means many things to different people but one of the main themes is that those who fail to innovate and adapt will be killed by the competition.

Dell has added some more statistics for those pitching digital transformation support, with the vendor finding that only a third of UK business expect to be disrupting their markets, with the rest not sure if they will or taking a brace position getting ready to be disrupted by rivals.

Dell and Intel have produced the Digital Transformation Index with the aim of finding out what is happening in the mid market and enterprise space. The headlines are that UK firms are aware that things are changing and there are concerns that meeting customer demands is going to become more challenging. A significant minority (19%) expressed fears that their organisations will be left behind.

Spending is happening in security, multi-cloud environments, AI and IoT by firms keen to keep ahead of the curve and better placed to fend off rivals.

When the vendors looked for the reasons why some UK businesses were being held back in the move to innovate the list produced a range of concerns that the channel could help solve.

Lack of in-house skills, knowledge of compliance changes and dealing with information overload are all areas that a partner can provide solutions.

Barriers to digital transformation

According to the Dell and Intel research, 91% of UK businesses are facing hurdles in adopting more digital transformation:
1.    Lack of budget and resources
2.    Data privacy and cybersecurity concerns
3.    Lack of the right in-house skill sets and expertise
4.    Regulation or legislative changes
5.    Information overload

“We’ve talked about being on the cusp of tremendous change for some time now. That’s no longer the case,” said Dayne Turbitt, senior vice president Dell EMC UKI.

“The next digital era has arrived and it’s reshaping the way we live, work and conduct business. Which means that time is of the essence. Genuine transformation needs to happen now, and it needs to be radical,” he added.

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