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October 2018

Managed print services gaining ground

Managed print services has been heavily touted for a number of years by many print and copier vendors but how widely is it being adopted by channel partners and how much demand is there for it among enterprise and SME customers? Carlo Longhi, director & general manager, Indirect Channels UK & Ireland at Xerox, says the adoption of MPS is growing across enterprise and SME markets. Growth in the SME space is outpacing the enterprise space, he notes, “as more customers in that area look for more enhanced value, efficiencies and productivity rather than a standard cost per page contract based upon simple technology”. James Pittick, director of B2B indirect sales at Canon UK, agrees there has been a “significant adoption of managed print services (MPS) within the enterprise market” with many customers now considering adding workflow solutions to improve their current service. As for SMEs, there has been a notable move from traditional and basic print services to MPS, partly as the use of cloud-based solutions increases. There is ...

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