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Empathy in Customer Experience Drives Company Success
sponsored by RingCentral Published: 29 Oct 2021 eGuideThe first step to providing better customer experiences is making empathy a bigger focus within an organization. Read on to discover why empathy is essential to CX, how to embed empathy into operations and employee...
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Why it's Vital to Create a Customer Experience Strategy Before Tech Investment
sponsored by RingCentral Published: 29 Oct 2021 eGuideEffective tools, people and processes make up the three-legged stool of successful customer experience, and to deliver on brand promises and foster loyalty, businesses must unify the all three in their CX strategy....
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The Importance of Firewalls and Next Generation Features
sponsored by Integrity360 Published: 10 Nov 2022 BlogAs cyberthreats increase in complexity and number, firewalls present to businesses the opportunity to block threats at the network perimeter. To augment your firewall’s abilities, Integrity360 has developed Managed...
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How do we build trust in the digital world Video
sponsored by Okta Published: 14 Dec 2022 WebcastAn often-overlooked consequence of digital transformation is the lack of human-to-human interaction and its effect on trust. In this video, Computer Weekly ‘s Bryan Glick sits down with Cygenta CEO Jessica Barker ...
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Mitigating Labor Headaches in Preparation for Medicaid Redetermination
sponsored by Change Healthcare Published: 21 Sep 2022 White PaperExperts are suggesting that between 13% and 30% of Medicaid patients will lose coverage. Add to this the ongoing labor shortage and you have a perfect storm for reduced revenue. Outsourcing can help you meet these ...
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Industry Report: Virtual Value: A Market Survey on The Shift to Digital Scientific Discourse in Pharma and Biotech
sponsored by H1 Published: 06 Oct 2022 White PaperIn an August 2022 market research study, more than 600 medical science liaisons (MSLs) weighed in on virtual vs in-person engagements with potential key opinion leaders (KOLs); how it impacted their day-to day work...
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WhyNoSQL - An Architect's Guide
sponsored by Couchbase Published: 17 Dec 2022 White PaperCheck out this white paper for a look inside the modern challenges that NoSQL databases address, as well as when to choose NoSQL over relational and why.
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Improve Access to Life-Saving Care with Tele-ICU
sponsored by Sound Physicians Published: 27 Sep 2022 WebcastWith numerous challenges providing 24×7 board-certified intensivist care in hospitals, many leaders are turning to telemedicine for support. While several technologies are available to connect providers with ...
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How to staff and recruit in a physician shortage
sponsored by Definitive Healthcare Published: 24 Aug 2022 WebcastHealthcare Staffing is a $19 billion industry, yet there are significant challenges in this market as we are entering a Physician shortage. Recruiting physicians in this market has become increasingly difficult.
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Is Your Anesthesia Program a Partner or an Obstacle?
sponsored by Sound Physicians Published: 27 Sep 2022 WebcastUnfortunately, many anesthesia programs cause friction and inefficiencies. Properly designed care teams alleviate anesthesia program obstacles and create a collaborative environment that promotes surgeon ...
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