Opinion

Opinion

Telephony Services

• Voice is never going away, says Natterbox CEO

  Neil Hammerton at Natterbox tells Nick Booth how some of the issues he experienced with the NHS recently might have been eased with technology  Continue Reading

• Opportunities and threats with Microsoft 365 Business Voice

  The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers  Continue Reading

• Becoming the business partner the channel needs

  Rob Wiles, channel sales director at Unify gives some advice on how to stand out in the telco and comms market  Continue Reading

• Could the NPL be the good referee that helps the IT industry’s game?

  The National Physics Laboratory might have a role to play in keeping the IT industry on track explains Nick Booth  Continue Reading

• The future of mobile data post-Brexit

  Lorrin White, managing director of Bamboo Technology Group, wonders if price rises will be the silver lining for UK telcos hungry to invest in their networks?  Continue Reading

• Stay flexible – how to benefit from the rise of the softphone

  Softphones are popular, when the channel can get customers to adopt them, and Paul Clarke, channel manager, 3CX, has some advice on how to improve the odds of that happening  Continue Reading

• Deliver the full 4G package

  M7 managing director Neil Cornish calls for MSPs and operators to exploit the full potential for innovation presented by the advent of 4G networks  Continue Reading

• Profiting from TEM

  Telecom Expense Management has sometimes been seen by the channel as an overly complex area and one to be avoided but it need not be says Ben Mendoza, CEO of MDSL  Continue Reading

• Getting ready for a future of loving IT

  Something's never seem to change but even in video conferencing and databases Nick Booth finds the world is not once as it was  Continue Reading

• Hey, keep the noise down!

  Nick Booth wants to make your working environment an altogether more pleasant one  Continue Reading

• VoIP enters a mix of trends that will strain business broadband in 2013

  Dan Cunliffe, head of partners and strategy at O2 Wholesale, says bandwidth demands created by VoIP are going to loom large this year  Continue Reading

• Channel lessons from the 4G soap opera

  Despite its portrayal in the mainstream media as a consumer issue, Claranet's Simon Bearne believes 4G will bring more immediate benefits to the business comms world  Continue Reading

• How cloud and VoIP are a perfect combination for small businesses

  The economics of internet-based IT must be made clear for small businesses.  Continue Reading

• Five Minute Interview: Dan Cunliffe, O2 Wholesale

  Dan Cunliffe from channel comms provider O2 Wholesale takes the hot-seat for another Five Minute Interview.  Continue Reading

• Exclusive - the IP hone 5 operators in the UK revealed

  Which companies are best at tweaking IP performance? Watch this space as we reveal the quintet of the best companies at fine tuning Internet Protocol - dubbed the IP hone 5.  Continue Reading

• Whitespace offers new generation of Orwellian technology

  Personally, I'm obsessed with the continuing story of White Space, the invention that uses unused parts of the TV spectrum to create a new form of Wi-Fi. The upshot is that large parts of the Britain - unreachable parts of the countryside, can now ...  Continue Reading

• Nine out of ten city CIOs on course for prosecution by FSA

  Over 90 per cent of city firms could face prosecution in November for failing to comply with new FSA regulations on call recording, according to one study.  Continue Reading

• iPhone users are most dangerous behind the wheel says survey

  In a survey conducted last week, this column uncovered the truth about iPhone users; they make the worst drivers. The survey was conducted on two separate occasions on the same stretch of road.  Continue Reading

• Mobile recording is a nightmare, but it could come Tru

  As any readers of CityAm know, the FSA says all fixed line AND mobile calls have to be recorded. If all Freddie Goodwin's mobile phone conversations are not available for inspection by the auditors, then HBoS's may be forced to hand its banking ...  Continue Reading

• Burnside Telecom gives companies a lift while cutting their costs

  What's the worst thing about working as a lift operator? Obsolete jobs skills? Yes, that's a good one. Anyone else? Hearing the same joke, over and over again.  Continue Reading

• Burnside hybrid mobiles are easy to use, but hard to lose

  Computer Weekly has an interesting piece about Tesco equipping 1,000 stores with mobile phones that look like desk phones. These fixed mobile hybrids are handy because they're mobile without being steal able, convenient without being massively ...  Continue Reading

• Gamma wants to build castles in the air

  Those who fail to learn from history are condemned to repeat it, so the saying goes. So Gamma CEO Bob Falconer has abandoned his catapult and is taking far more sophisticated weapons with him on his next crusade.  Continue Reading