In Depth

In Depth

Unified Communications (UC) Services

• 2021 predictions: Cloud, comms and remote working

  There are reasons for the channel to feel optimistic about the year ahead on numerous technology fronts  Continue Reading

• Five-minute interview: Todd Carothers, CounterPath

  This time around, our probing questions are posed to Todd Carothers, chief revenue officer at CounterPath  Continue Reading

• UC roundtable part 2: Unified comms and channel support

  In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners  Continue Reading

• UC roundtable part 1: Digital transformation, CX and MSPs

  In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs  Continue Reading

• What to expect in Q4

  AI, contact centres and security are among the areas where the channel might gain in this quarter, according to industry figures  Continue Reading

• Control or shift – channel’s role in the move to business-led IT

  What impact could the shift to business-led IT have on channel partners’ role with customers and the relationships they have grown and developed within customer organisations?  Continue Reading

• Interview: Simon England, Nuvias CEO

  With the first quarter of his tenure completed the boss of Nuvias shared his thoughts about his role leading the distributor  Continue Reading

• Nuvias moving to the next stage

  Before he moves into the executive chairman role Paul Eccleston the CEO of the distributor talks about the journey the firm has been on  Continue Reading

• Why Cisco is winning the IoT race

  Everyone is vying for a spot in the Internet of Things things race. How has Cisco managed to take pole position?  Continue Reading

• Rise of the collaborative mobile workforce

  Craig Daniel, VP of Products, join.me, explores the changing landscape of collaboration and mobile productivity  Continue Reading

• Channel opportunities in unified communications

  The good news, whether delivered by voice, IM or video, is that everyone thinks unified communications (UC) is a really good area to get into  Continue Reading

• ShoreTel CEO Don Joos talks cloud UC, channel opportunity and competitive threats

  Alex Scroxton sat down with ShoreTel’s CEO Don Joos to discuss the growth of cloud-based unified communications in the channel, and why the new boss is keeping a close eye on Microsoft Lync  Continue Reading

• Five Minute Interview: Simen Teigre, Pexip

  Simen Teigre from video comms specialist Pexip talks industry inspirations, Nordic noir literature, and makes plans to go for a spin round the Nürburgring  Continue Reading

• Five Minute Interview: Clare Macland, Avaya

  The Five Minute Interview catches up with Clare Macland, Avaya vice president of go-to-market and EMEA marketing  Continue Reading

• Five Minute Interview: Steve Boakes, Aspect Software

  We chat to Steve Boakes, Northern Europe channels and partners manager at unified communications specialist Aspect Software  Continue Reading

• Five Minute Interview: Adam Jarvis, Intrinsic Technology

  MicroScope catches up with Adam Jarvis, chief executive at MSP Intrinsic Technology, in this week's Five Minute Interview  Continue Reading

• Five Minute Interview: Simon Culmer, Avaya

  MicroScope turns its spotlight on Avaya UK and Ireland managing director Simon Culmer  Continue Reading