Videos

Customer relationship management (CRM)

CW500: Hugo Pinto, digital and social media consultant

In this CW500 video, Hugo Pinto, digital and social media consultant, discusses digital customer engagement and how organisations should embrace the digital era to improve customer experience.
CW500: JC Mighty, head of audience development, Mail Online

In this CW500 video, JC Mighty, head of audience development, Mail Online, discusses digital customer engagement and how organisations should embrace the digital era to improve customer experience.

CW500: Mike Harvard, director, Ember Services

In this CW500 video, Mike Harvard, director, Ember Services, discusses digital customer engagement and how organisations should embrace the digital era to improve customer experience.
CW500: Chris Carey, independent consultant and former global insight director at Universal Music

In this CW500 video, Chris Carey, independent consultant and former global insight director at Universal Music, talks to Computer Weekly editor in chief Bryan Glick about delivering better customer engagement in an increasingly digital world.

Photo Stories

View all Photo Stories

Podcasts

View all Podcasts

SearchCIO

An introduction to intelligent document processing for CIOs

With IDP, enterprises can bring documents into automation workflows, which can help reduce document processing time and save on ...

Why CIOs need to establish an automation CoE

With organizations continuing to automate business processes across several departments at a rapid pace, it's time they consider ...

Is your company's IT governance strategy cloud ready?

As companies prepare to migrate to the cloud, they need to review their IT governance strategy before making any decisions to ...

SearchSecurity

Why SASE should be viewed as an evolution, not revolution

The hype around secure access service edge (SASE) is palpable. But by taking a step back, security leaders can align an emerging ...

The 5 principles of zero-trust security

Zero trust is a journey, not a destination. Ensure your corporate network is safe from internal and external threats by ...

Iranian hackers pose as far-right group to threaten U.S. voters

The FBI said Russia and Iran have obtained voter information, and Iranian hackers have also been sending threatening emails to ...

SearchNetworking

The power and plights of female network engineers

Impostor syndrome burdens female network engineers, due to discrimination, as well as a lack of representation and education. But...

Bye-bye ISR, hello Catalyst 8000 for Cisco SD-WAN

The new Catalyst 8300 Series of routers replace ISRs that customers said were ill-equipped to run the Cisco SD-WAN. Cisco also ...

Juniper's 128 acquisition needed to improve SD-WAN

Juniper Networks plans to 'enhance' its Contrail SD-WAN through the acquisition of 128 Technology. 128 has a more advanced SD-WAN...

SearchDataCenter

IBM cloud revenues climb as hardware continues to decline

IBM cloud revenues continue to increase as hardware sales drop, sharpening the company's strategy to focus on hybrid cloud.

Figure out the differences of asset management vs. CMDB

There is no shortage of software options for change management tools. Operational goals can help IT teams decide if ITAM or CMDB ...

IBM partners with HBCUs to promote quantum computing

IBM is partnering with a group of historically Black colleges and universities to set up a quantum computing center in hopes of ...

SearchDataManagement

Growing enterprise benefits of augmented data management

Gartner predicts plenty of growth in the booming augmented data management market, which helps data professionals focus on ...

MongoDB Atlas now enables multi-cloud database clusters

Multi-cloud data portability comes to MongoDB Atlas with a new capability that will enable users to run a database application ...

How AI data privacy can help your enterprise

Enterprises benefit in many ways from AI data privacy tools that reduce the need for manual efforts from data professionals. Read...

Videos

Customer relationship management (CRM)

CW500: Hugo Pinto, digital and social media consultant

CW500: JC Mighty, head of audience development, Mail Online

CW500: Mike Harvard, director, Ember Services

CW500: Chris Carey, independent consultant and former global insight director at Universal Music

Photo Stories

Preview of The National Museum of Computing’s virtual tour

Computer Weekly/TechTarget UK IT priorities 2020

Arpanet: 50 years of internetworking

SailGP: bringing sailing to a new audience with technology

Apollo 11: From one small step to interplanetary computing