• Utility firm seeks to cut call centre costs and boost productivity with IP telephony trial
  • Retailers urged to embrace new technologies
  • Make the most of slow job market to strike better deals
  • Bullring IT is a model for future retail development
  • 3Com takes on Cisco with cut-price routers and simpler operation
  • CIOs fail to put a price on data loss
  • Teen hacker charged with securities fraud and ID theft
  • IBM sets up Linux competency centre in Moscow
  • Intuit apologises to users over software restrictions
  • Accenture delivers strong quarterly performance
  • Motion Computers starts Continental drift
  • HP and Disney sign 10-year hardware deal
  • Counterfeit batteries caused Nokias to explode
  • Spanish experts set up hacker competition
  • Dutch firm brings satellite broadband to rural UK
  • Napster marks out its music territory
  • European cybersecurity agency gets go-ahead
  • HP's Fiorina joins Schwarzenegger team
  • Microsoft unveils fundamental security shift
  • Passport service struggling to implement online ID fraud checks
  • Builder bags top e-commerce award
  • Siebel to partner with IBM on CRM solutions
  • CA executives asked to resign over past accounting practices
  • Oracle launches database costing less than $1,000
  • ARM expands foundry programme for chips
  • Transmeta looks ahead to second-generation Efficeon chip
  • Microsoft is jumping the gun on Explorer changes, say web developers
  • Napster makes legitimate return to online music
  • Apple should have used Intel chips, says ex-CEO
  • Hitachi revamps high-end arrays
  • Siebel unveils features for version 7.7
  • Yahoo exceeds quarterly earnings expectations
  • IBM unveils wireless intrusion detection service
  • Outlook and P-to-P join top 20 security vulnerablities
  • Toshiba and Fujitsu show off latest notebooks
  • SchlumbergerSema wins NHS e-booking contract
  • Oracle takes the wraps off SME database
  • AOL improves search service and sticks with Google
  • IBM offers Advantage to SMEs
  • Microsoft and Amazon partner on web services
  • Toshiba produces first X architecture test chip
  • Nokia unveils mobile access system
  • Security concerns shroud VeriSign service
  • US adopts biometrics for border control
  • Siebel tells users total cost of ownership is the issue
  • IBM bolsters mainframes support
  • Microsoft to make changes to Explorer
  • Safeway rolls out pricing technology across UK
  • IP VPN can offer guaranteed quality of service
  • How Abbey National replaced its network infrastructure without breaking the bank
  • Iraq to have GSM-based mobile network
  • Rambus-Infineon case prepares for new trial
  • ClearCube expands reach and usability of blades
  • Motorola to spin off semiconductor business
  • IBM Tivoli updates ID management
  • Network chip makers agree on faster spec
  • VeriSign defends Site Finder service
  • Yahoo IM offers web conferencing
  • PeopleSoft expects revenues to top estimates
  • Marimba upgrades tool to track app use
  • Customers get more time to quit Microsoft's Java
  • Software licensing must evolve, executives warn
  • Sybase issues database upgrade
  • Netscreen buys leading SSL VPN technology firm
  • MPs demand tougher action on spam
  • 3Com's return means more choice for users
  • Teamwork makes for high morale and a rewarding environment in financial IT
  • Smaller suppliers aim to win over users with cutting-edge products
  • Rise of wireless Lan and VPNs could improve PC security
  • Virtual environments help distributed project teams work more effectively
  • New suppliers could spark price war as network investment becomes a priority
  • Blair backs universal biometric ID cards
  • Socitm builds international IT links
  • GPRS benefit claim processing system scoops top local government IT award
  • Outsourcing will transform structure of IT department, says Gartner
  • Government looks for new IT spending chief
  • Smartcards help Man City improve security
  • Chip maker sees speedy return on consolidation
  • New project management qualification
  • E-government targets miss the point, council IT chiefs told
  • E-commerce minister praises IT as industry rewards its best talent
  • Glasgow rolls out SAP
  • Users question need for Whitehall action
  • Linux faces enterprise applications challenge
  • Manufacturer scraps IT function
  • Code of practice could cause ISPs to breach the Data Protection Act
  • Cyber attacks get faster and more numerous
  • NHS denies IT jobs will transfer
  • IT staff concern as police block child porn clause
  • HP boosts Ethernet switches
  • VeriSign suspends Site Finder
  • Networks price war looms
  • Abbey banks on network to boost customer service
  • Competitors prepare for Siebel CRM OnDemand
  • Lexmark wins laser printer cartridge case
  • Four US men plead guilty to software piracy
  • US CIOs stay in their jobs longer
  • Microsoft TCO report prompts Forrester policy change
  • IBM hosting on demand points to offshore trend
  • HP lures Sun users $25,000 Linux incentive
  • More