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• Comparing VoIP vendors
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• Hitachi: “Businesses squander energy”
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• Birmingham signs biggest software deal in local government
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• O2 launches discount deal for Spanish travellers
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• Consortium to measure open source quality
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• NHS Direct creates virtual contact centre
• IBM and Microsoft partner to provide archiving software
• Nokia sees operating profits slump
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• Novell ships optimised Linux server package for IBM hardware
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