7,503 Results for:Co-ordinating data sources is the key to CRM success

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Co-ordinating data sources is the key to CRM success

By Clive Longbottom 23 May 2017

Next-generation customer relationship management requires a data-first strategy Read More

A Computer Weekly buyer’s guide to customer experience

14 Aug 2017

Customer relationship management is a vital focus for many organisations. In this 13-page buyer’s guide, Computer Weekly looks at co-ordinating data for effective CRM, how to reduce the risk of Salesforce, and what... Read More

Plandek co-CEO: 5 areas for Agile team self-improvement

By Adrian Bridgwater 30 Apr 2019

In his role co-CEO of big data analytics company Plandek, Charlie Ponsonby guest writes for the Computer Weekly Developer Network to examine how teams can get more out of Agile development ... Read More

Sapphire 2019: McDermott dubs Qualtrics ‘elixir for cultural change’

By Brian McKenna 08 May 2019

At SapphireNow 2019 in Orlando, Florida, CEO Bill McDermott said the gap between what consumers expect and get makes up a $1.6tn economic problem addressed by SAP’s Qualtrics acquisition Read More

Silicon Valley startups look to plug gaps in data value chain

By Brian McKenna 09 Apr 2019

A group of California-based startups and early-stage data management companies are promising CIOs ways to plug gaps in the data-to-insight value chain Read More

The ‘four commandments’ for choosing an [open] service provider

By Adrian Bridgwater 03 Apr 2019

The Computer Weekly Open Source Insider team this month spoke to Rafael Laguna, CEO of Open-Xchange on the ‘four commandments’ to follow when choosing a service provider. With a heavy emphasis on ... Read More

Laing O’Rourke Australia chooses private cloud route

By Aaron Tan 26 Apr 2019

The Australian arm of global engineering firm Laing O’Rourke signs up for Nutanix to run its core applications on a private cloud Read More

Rehumanising healthcare through technology

By Matthew Staff 30 Apr 2019

Tech companies internationally are offering innovative ways to access niche healthcare services that promise to ease patients’ fears about the use of technology over humans Read More

CIO interview: Mark Holt, CTO, Trainline

By Mark Samuels 30 Apr 2019

A data-led strategy underpins the growth of the public transport app, which sells over 200 tickets a minute and logs more than 80 million customer visits a month Read More

20 firms join Tech Nation’s cyber security scale-up programme

By Warwick Ashford 18 Apr 2019

Tech Nation scale-up programme is designed to boost the UK’s cyber sector, accelerate the growth of its top companies and build a robust, cross-industry network Read More