Opinion

Opinion

Internet technology

• Thought for the day:Learning the dotcom lessons

  Richard Althorp looks at the growing resurgence of the dotcom industry and how old mistakes can be avoided second time around....  Continue Reading

• Your Shout! Is GPRS worth the money?

  The Connected column by Antony Savvas on the costs of using GPRS services attracted a lot of reader interest, with attention...  Continue Reading

• Thought for the day:Instant messaging equals instant chaos

  Instant messaging is a convenient way to talk to colleagues, but Colin Beveridge warns its universal introduction could erode...  Continue Reading

• Thought for the day:Dark matter on the web

  Recent revelations about the extent of paedophile material on the internet raise serious issues about corporate web and e-mail...  Continue Reading

• Firms' customer service shortcomings exposed

  Consumers e-mailing queries to some large companies via their Web sites could probably get a more rapid response by driving to...  Continue Reading

• Something worse than spam

  Next-generation junk e-mail represents a grave attack on a victim's personal reputation  Continue Reading

• Thought for the day:Tend it like Beckham

  Outsourcing and communications expert Martyn Hart looks at a hot issue of the day.Judging by the e-mails we get it seems that the...  Continue Reading

• Will you sink or swim in a sea of e-mail?

  Archiving and storing e-mails uses up valuable resources, and with e-mail use set to spiral businesses need to plan and implement...  Continue Reading

• Beware the hidden dangers of e-mail misuse by workers

  The way we communicate was changed forever by the advent of e-mail. However infuriating it may be at times, how would we manage...  Continue Reading

• How to bust the amateur spammers

  "Within an hour I had the junk e-mailer's name, phone number and a photo of his house"  Continue Reading

• Mandarins need huge e-shake-up

  Progress towards e-government is looking increasingly as if it might follow the familiar path of all too many large, complex...  Continue Reading

• E-voting - yes please

  There won't be online voting in the coming general election - but it is likely that four years from now we will see the UK's...  Continue Reading

• Why are your customers satisfied?

  Customer feedback is seen as just a by-product of the Net, but why are suppliers failing to use such a valuable resource properly...  Continue Reading

• Anticipating Recession

  The positive side of an economic slowdown is that it can encourage companies to embrace e-business as a means of cutting costs,...  Continue Reading

• Any truth in the sooth I say?

  Last year's dotcom rationalisation made a laughing stock of e-commerce, but the way we do business is changing. Mark Lewis makes...  Continue Reading

• Rapport - accept no substitute

  What have the following got in common with e-business? Tactics at the Battle of Waterloo; aspects of Greek Orthodox Christian theology; and the relative merits of different port vintages?  Continue Reading

• Don't become a .com

  Glyn Moody muses on the dearth of domain names and takes a look at the expanded services now on offer from the likes of Tesco and...  Continue Reading

• Will B2B marketplaces take over?

  Of late, B2B marketplaces have become popular and there has been a great deal of hype about how they will reduce transaction...  Continue Reading

• XML adoption will benefit business

  Have you ever looked forward to something only to find the anticipation was better than the experience?  Continue Reading

• Time to embrace e-procurement

  E-business  Continue Reading

• What should companies do about staff Internet abuse?

  
  
  David Bicknell

  e-business

  Recent research from E-Business Review found that many traditional UK household names are still at an...

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• Cut-price airlines in e-sales take-off

  
  
  Joy Macknight

  Cut-price airlines are driving sales onto the Web and slashing costs.

  Low-cost airline Ryanair has reported a 54%...

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• Self-service is making a comeback in Telecoms

  
  
  John Ball

  Soapbox

  Self-service for telecommunications companies is not a new concept. The 1950s saw a radical change for telecoms...

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• Video streaming is good for business

  Soon a Web site without moving pictures will be old hat, so what should we expect?  Continue Reading

• E-business: let's at least look to make a profit

  Dan Remenyi slams business models where profit is an optional extra  Continue Reading

• E-business and staff top IT chiefs' list of concerns

  
  
  John Riley

  UK IT directors worry much more about the relationship between IT and the board than their US CIO counterparts. But both...

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• Make way for digital television

  John Riley looks at the issues involved in digital television.  Continue Reading

• Leap on the mobile commerce brand-wagon

  
  
  David Bicknell

  The future take-up of mobile commerce means some hard thinking has to take place over how brands should change to cope with a mobile...

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• Why is e-commerce like sex

  At the start of Computer Weekly's e-business month, independent business strategy consultant Steve Domb takes a jovial and...  Continue Reading

• Banks splash out withpost-crash e-spending

  
  
  John Riley

  Shocked by the dotcom hysteria last autumn, and emboldened by the shake-out last March, big corporations are currently on a...

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• Pressure on utilities to invest in e-business

  European utility companies face increasing pressure to invest in e-business capabilities, according to research for US software...  Continue Reading

• PricewaterhouseCoopers sheds light on trends

  In this brave new world of e-business, part of the mystique is that no-one knows what they're doing, and everyone is, to coin an...  Continue Reading

• E-business spending explosion

  Investment in e-commerce systems has rocketed in the past year, according to extensive user research  Continue Reading

• 'Yellow Pages' for the web: let your fingers do the walking

  
  
  David Bicknell

  From time to time, problems crop up in e-business that have all the key players uniting to find a solution. Last week, another of these...

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• Have you opened your eyes to e-business?

  E-business may represent an overawning challenge to the department, but IT chiefs cannot afford to bury their heads in the sand,...  Continue Reading

• E-business should be child's play

  
  
  The computer games industry looks worlds apart from the traditional IT industry. Over the past umpteen years it has had clear-cut standards, simple to use...  Continue Reading

• E-mail - private and personal?

  
  
  Andrew Rigby

  The vexed question of who owns or has a right to inspect e-mails can cause emotions to run high within organisations. For...

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• E-business: new faces in the looking glass

  
  
  David Bicknell

  As the Mad Hatter might have said to the White Rabbit, "I'm going to talk to the director of consumer delight and loyalty, and I'll get...

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• Future is looking up for e-business

  Everyone's been talking about it for a while, but now it seems that the green shoots of recovery are giving way to a blooming of the market for IT spending - especially in e-business.  Continue Reading

• Procurement specialists set for advertising battle

  
  
  David Bicknell

  Not satisfied with having created demand for marketplaces from every sector from financial services to aircraft parts, from steel...

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• 'We listened to industry on RIP Act' says Straw

  Last week Computer Weekly columnist David Taylor slammed the new RIP Act as an obstacle to e-business. The home secretary Jack...  Continue Reading

• Glossy and glorious - but out of touch

  Despite the regular appearances of the e-minister Patricia Hewitt and e-envoy Alex Allan at recent e-commerce-related events, the Government is in danger of substituting quantity for quality  Continue Reading

• First-mover advantage or going out on a limb?

  
  
  Gregory Darmohray

  First-mover advantage? What advantage? The events of the past few months in both business-to-consumer and...

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• Ask Jeeves adds "human touch" to e-commerce

  
  
  David Bicknell

  Search engine Ask Jeeves has launched a business service to help companies ramp up their lagging Web-based customer...

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• Why we need to beef up the law on spam

  We need better legislation to restrict junk e-mail  Continue Reading

• RIP needs safeguards

  
  
  David Bicknell

  Data protection commissioner Elizabeth France has warned that controversial government legislation to monitor e-mail...

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• The need for B2B exchanges

  Everyone is talking about business-to-business exchanges. We look at some of the issues you should consider before rushing to...  Continue Reading

• Don't marginalise e-ideas

  While some companies are viewing e-business as a mysterious new technology, others, led by General Electric, are recognising it as simply a new medium for business success  Continue Reading

• E-business hampered by logistics

  IT directors at the recent Computer Weekly 500 club meeting expressed serious concerns about the logistics of e-business. Julia...  Continue Reading

• Raise a glass to those who know how to sell online

  
  
  Andrew Parker

  Opinion

  As I write, everyone has Boo.com's demise on their lips. Some may see it as a victim of the stock market...

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• Who should control e-commerce - the board room or the IT mananger?

  If you find yourself suddenly in charge of an e-commerce site with responsibility for establishing your firm's e-business...  Continue Reading

• Users told: keep B2B ideas simple

  
  
  Users grappling with how to understand e-business marketplaces have been advised to simplify their thinking.

  Experts at the B2B marketplaces event last...

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• Could you cope with success?

  
  
  Toby Poston

  Editor

  Everbody working on an e-business project hopes that it will be a winner - but have you ever considered the...

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• Measuring business benefit

  How can you justify any investment in e-business projects? Are there any methodologies for calculating return on investments, or...  Continue Reading

• Stymied by standards

  
  
  John Riley

  Groundswell

  The lack of standards in e-procurement is proving a major bottleneck, of rapidly mounting concern to...

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• Heart stopping stock markets

  
  
  

  Last month, I went for a cardiac checkup. I lay on the couch with my eyes glued to the display as surround-sound speakers pumped out the sound of my blood...

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• When off-the-wall is spot on

  Developing an effective e-commerce strategy demands an approach that breaks free from the old corporate straitjacket. Even the...  Continue Reading

• Dumb cash, dumb ideas

  
  
  E-business

  As recent events show, despite all the hype which has surrounded dotcoms, traditional bricks and mortar companies are still the...

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• What the flat structure approach to business processes failed

  
  
  david taylor

  Inside Track

  One of the big fads of the last 10 years was the so called "flat structures". Business process...

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• Lord Mayor calls for e-business hallmark

  
  
  John Riley

  Plans to create a distinctive UK e-commerce hallmark for the City-based financial services industry moved a step forward...

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• Outsourcers must speed up to meet growing demands

  
  
  David Bicknell

  E-business

  If outsourcers want to keep their customers happy and competitive, they will need to offer a faster...

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• Boos for boo.com: an example of how not to do it

  
  
  The online clothing retailer Boo.com is in many ways exemplary - in the sense that it offers a perfect example of how not to do an e-commerce site....  Continue Reading

• Co-op to save cash from IT merger

  
  
  Bill Goodwin

  IT will play a key role in reducing costs following the merger of the two largest players in the co-operative movement...

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• Blowing the froth off e-tailers

  
  
  Are you thinking of investing in lastminute.com? If so, be honest. Have you concluded it is an excellent company that is going to win a significant amount of...  Continue Reading

• Adaptability is the name of the game

  
  
  John Riley

  Adaptability is more important in the e-business age than the ability to plan. That was the message the new director general...

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• Education is king

  
  
  Prime minister Tony Blair has called for education reforms to prepare Europe for electronic commerce.

  Blair told the World Economic Forum in Davos...

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• New tricks for old dogs: learning to use the Net

  
  
  John Riley

  When you're a large, established, fast moving company running a 2% margin there's not much room for experimenting with...

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• Users say no to technology giants

  
  
  Most Big Question respondents do not think that they will have to rely on giant combines like AOL/Time Warner to deliver effective e-business...  Continue Reading

• Making an e-commerce site that is more than a front end

  
  
  John Riley

  Groundswell

  It's all too easy for a star-struck business manager to set up a Web-based front-end ordering system. But,...

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• E-business pioneer dies

  
  
  John Riley

  Viscount Chelmsford, a champion and pioneer of e-commerce in the UK over the past 20 years, died just before Christmas....

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