News in brief

Short takes on the week's news

CSC to manage IT for British Nuclear Group

Nuclear site management company British Nuclear Group has signed a £74m , five-year contract with IT services company CSC to manage and support its UK IT operations. Under the agreement, CSC will manage and support the IT for 12,000 users, running helpdesks, desktop services, networks; mid-range computing; telecoms and managed security.

William Grant automates its document processing

William Grant & Sons, the distiller of Glenfiddich whisky, has migrated to the Covus document processing system in an attempt to save up to £40,000 a year. The software, from FormScape, is being used to automatically produce Customs documents to improve efficiency and reduce costs, as well as to enhance control over shipments, the company said.

ERP users can connect to Ariba supplier network

Users of enterprise resource planning software from SAP, Oracle and other companies can now connect their systems to the Ariba supplier network. Procurement management software supplier Ariba has released the Supplier Connectivity Adapter to allow users to connect to the buying network without having to use Ariba's buyer platform.

Argos customers empty handed after IT error

Argos left 10,000 customers without the goods they had paid for after an IT mistake by the retailer led to a TV and DVD player package costing £350 being sold for 49p. The retailer's website listed the TV and DVD player at the incorrect price during the bank holiday weekend. About 10,000 people bought the package before it was pulled late on Sunday. Argos will refund all affected customers.

ODPM calls for cash to improve IT access

Financial support is needed to give poorer people access to computer technology, according to a government report. The Inclusion through Innovation report, produced by the Office of the Deputy Prime Minister, said IT equipment, software and internet access was "prohibitively expensive" for many people on low incomes. "There is a need for financial support to increase people's access to technology, and for a reduction in the cost of internet connection," the report said.

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