Sales and Customer Management

  • Generating an attractive return

    The great attraction of the accounting software market has always been its recurring revenues. Tax changes and, increasingly, compliance regulations, mean businesses are willing to pay vendors a maintenance charge of about 20 per cent of the ...  Continue Reading

  • Me and my digital shadow

    EMC and IDC got a lot of publicity a couple of weeks ago when they released research suggesting that the digital universe was 10 per cent bigger last year than originally estimated at 281 billion gigabytes (281 exabytes) and growing by nearly 60 per...  Continue Reading

  • Connecting to a diverse market

    Once upon a time the channel for mobile communications was an entirely separate industry from the IT channel.  Continue Reading

  • Leading the way through Web 2.0

    No longer can the sole preserve of savvy teenagers, Web 2.0 now offer genuine business benefits, but how can the channel help customers to understand its potential and make it work for them?  Continue Reading