Channel Business Management

  • A barometer of concern

    The phrase barometer is one that is bound to be used in the context of Dell's results and the state of the PC market but there is also something else happening here with financial results again becoming an important indication of the health of the ...  Continue Reading

  • Column: Drowning in a tide of tabloid trivia

    The channel keeps showing up in the tabloid press for all the wrong reasons, argues Billy MacInnes. If there's one thing that gets the goat of people in the IT industry, it's the lack of recognition.  Continue Reading

  • The shifting channel landscape

    This comment piece, by Alan Hartwell, UK vice president of technology solutions and channels, will examine how the changing economic landscape is affecting vendor and partner relationships.  Continue Reading

  • Can vendor services boost reseller revenues?

    Andrew Mulholland, marketing manager at D-Link UK & Ireland, identifies how resellers can take advantage of vendors' service offerings to grow their business. It is fair to say that the channel landscape has changed significantly over the years.  Continue Reading

  • Column: Being Frank about the lack of support

    It's lunchtime and the phone rings. I take a cursory glance at the caller ID as I lift up the handset. It starts with the numbers 0099 and is followed by a load more that I don't register before I press the answer button. The line is bad. "Hello," I...  Continue Reading