In Depth

Telephony Services

UC roundtable part 2: Unified comms and channel support

In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners Continue Reading
UC roundtable part 1: Digital transformation, CX and MSPs

In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs Continue Reading
Channel opportunities in unified communications

The good news, whether delivered by voice, IM or video, is that everyone thinks unified communications (UC) is a really good area to get into Continue Reading
ShoreTel CEO Don Joos talks cloud UC, channel opportunity and competitive threats

Alex Scroxton sat down with ShoreTel’s CEO Don Joos to discuss the growth of cloud-based unified communications in the channel, and why the new boss is keeping a close eye on Microsoft Lync Continue Reading
Five Minute Interview: Phil Marshman, CEO, VQ Communications

This week MicroScope chats with Phil Marshman from VQ Communications who reveals an incident dressed as Superman and an ambition to get into print Continue Reading

Five Minute Interview: Clare Macland, Avaya

The Five Minute Interview catches up with Clare Macland, Avaya vice president of go-to-market and EMEA marketing Continue Reading