In Depth

In Depth

Telephony Services

• UC roundtable part 2: Unified comms and channel support

  In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners  Continue Reading

• UC roundtable part 1: Digital transformation, CX and MSPs

  In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs  Continue Reading

• Channel opportunities in unified communications

  The good news, whether delivered by voice, IM or video, is that everyone thinks unified communications (UC) is a really good area to get into  Continue Reading

• ShoreTel CEO Don Joos talks cloud UC, channel opportunity and competitive threats

  Alex Scroxton sat down with ShoreTel’s CEO Don Joos to discuss the growth of cloud-based unified communications in the channel, and why the new boss is keeping a close eye on Microsoft Lync  Continue Reading

• Five Minute Interview: Phil Marshman, CEO, VQ Communications

  This week MicroScope chats with Phil Marshman from VQ Communications who reveals an incident dressed as Superman and an ambition to get into print  Continue Reading

• Five Minute Interview: Clare Macland, Avaya

  The Five Minute Interview catches up with Clare Macland, Avaya vice president of go-to-market and EMEA marketing  Continue Reading