In Depth

Customer Relationship Management (CRM) Services

The channel: Four decades of change

To celebrate MicroScope’s 40th anniversary, we ask channel leaders to reflect on the changes seen over the past four decades – a shift to software, and the emergence of the managed service provider and the cloud are among the highlights Continue Reading
Balancing the risks as an MSP

There is a growing trend among partners in converting into managed service providers – but are there risks to this approach that the channel needs to be aware of? Continue Reading
Five-minute interview: Matt Nicholson, Trustwave

Matt Nicholson, EMEA channel manager at Trustwave, tells MicroScope about his early start in the channel but reveals he’s not a natural early riser Continue Reading
How to improve customer experience

Billy MacInnes questions experts on what they’re doing to digitally transform the customer experience and asks what advice they have for channel partners Continue Reading
Cyber security and the channel

Leading lights in the industry give their assessment of where the cyber security market is headed in the second half of 2019 Continue Reading

Control or shift – channel’s role in the move to business-led IT

What impact could the shift to business-led IT have on channel partners’ role with customers and the relationships they have grown and developed within customer organisations? Continue Reading
Brexit crisis: How are businesses coping?

Theresa May’s impending departure has only deepened the confusion surrounding Brexit – so what does the business community make of it all? Continue Reading
How to protect your intellectual property

Just what is intellectual property and why does it matter to a small business? Here is some practical advice to protect the unique aspects of your business from competitors Continue Reading
A trip down memory lane

Simon Quicke revisits some of the events that made the headlines during MicroScope's first decade in print – the heady days of the 1980s Continue Reading