In Depth

In Depth

Web development

• Pandemic turns e-commerce doubters into believers

  Notable UK retail e-commerce avoiders Primark, B&M and Poundland are now online players. But what are their respective digital approaches?  Continue Reading

• What the EU’s content-filtering rules could mean for UK tech

  EU proposals to clamp down on child sexual abuse material will have a material impact on the UK’s technology sector  Continue Reading

• Retail’s IT talent search intensifies

  Retailers from different sectors are on the hunt to fill similar IT job roles, but are all finding different ways to source the sought-after talent  Continue Reading

• It takes a village: Protecting kids online is everyone’s responsibility

  The rapid uptake of smartphones among children has contributed to the increasing number of cases of cyber bullying and online grooming. Is this an educational issue or a cultural problem, and can modern enterprise help?  Continue Reading

• Accessible retail: Personalising the UX for disabled consumers

  An online marketplace built with an ‘accessibility-first’ mantra is set to go live in spring 2022 – and it comes amid several new inclusive retailing moves  Continue Reading

• How in-store technology is supporting retail’s sustainability agenda

  Boots, Costa Coffee and the major grocers’ in-store technology focus is switching towards systems supporting sustainability goals  Continue Reading

• How Estonia’s country-as-a-service scheme has attracted tens of thousands of foreign entrepreneurs

  Estonia has created a country-as-a-service offering which is attracting entrepreneurs and businesses from across the world  Continue Reading

• How retailers are using tech to cope with changing footfall

  Customer behaviour was shifting long before the coronavirus pandemic accelerated the online shopping boom, so what technology are retailers using to keep stores relevant?  Continue Reading

• How Halfords is using tech to rev up its customer service

  Live chat, virtual contact centres and a new unifying web platform are set to enhance Halfords’ customer service proposition in the year ahead  Continue Reading

• Disabled consumers left logged out of retail’s digital revolution

  Retailers are being urged to make their digital assets more accessible to disabled consumers, not just for moral and social reasons, but because of the commercial opportunity  Continue Reading

• The next stage in football’s digital revolution is ready for the new season

  Technology is playing an increasing role in football, as the Premier League adopts video assistant referees for the first time and clubs turn to data to capture more of their fans’ attention  Continue Reading

• How privacy could breathe new life into personalisation

  As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change  Continue Reading

• Futuristic logistics: retailers focused on rapid delivery

  From Asos Instant to Ocado Zoom, and a host of new services in between, rapid delivery is gaining traction in UK retail in an attempt to meet customer demand  Continue Reading

• Interview: Andy Berks, digital product director, Asos

  Asos’s digital product director Andy Berks talks about how the online retailer has used AI and machine learning technologies – and why the needs of the customer have to come first  Continue Reading

• Manchester’s evolution from rag trade to e-commerce riches

  As Amazon and Moonpig plan to open Manchester hubs, the focus once again turns to the city’s in-demand digital and e-commerce scene  Continue Reading

• CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith

  Head of technology and co-founder of luxury travel firm Mr & Mrs Smith explains how the firm is revamping its technology to provide customers with a seamless experience  Continue Reading

• National Archives races to create electronic archive of EU law before Brexit

  The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how  Continue Reading

• Amazon, Toys R Us and a tale of two technology approaches

  Many factors contributed to the collapse of Toys R Us, but did a partnership with Amazon at the turn of the millennium play a part in its eventual demise?  Continue Reading

• Should retail try to save the high street's declining footfall?

  Footfall in the high street is declining, but should retailers be trying to claw back visits to stores or is it time for a new digital focus?  Continue Reading

• Have traditional banks weathered the fintech challenge?

  How will the financial technology-based challenger banks evolve as the traditional retail banking industry ups its digital game?  Continue Reading

• What are the retail jobs that don’t exist yet?

  As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector?  Continue Reading

• [email protected]: The next 50 years

  As Computer Weekly celebrates its 50th anniversary, we look ahead to what we might be writing about in another 50 years from now  Continue Reading

• Overcoming the scale-up challenge of enterprise DevOps adoption

  CIOs and IT leaders share their advice on what enterprises can do to accelerate the spread of DevOps within their organisations  Continue Reading

• [email protected]: The story of the internet, and how it changed the world

  Computer Weekly’s journey through 50 years of innovation in technology continues with a look back at the history of the internet and the huge changes it has brought to society  Continue Reading

• My first IoT project: A guide for businesses

  We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project?  Continue Reading

• How technology is helping deliver aid to Syrian refugees in the Middle East

  The Syrian refugee crisis has engulfed the Middle East, but technology is proving to be an essential tool to help aid organisations support displaced people  Continue Reading

• Using data analytics to deliver more personalised customer service

  Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for?  Continue Reading

• How the development of standards will affect the internet of things

  As the internet of things (IoT) grows, so will the number of applications developed to control internet-connected devices and objects  Continue Reading

• How the BBC became digital in three-and-a-half years

  The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games  Continue Reading

• Interview: Ed Vaizey MP talks digital economy and digital skills

  Minister for the digital economy Ed Vaizey discusses his new role and the future of digital policy  Continue Reading

• The digital CIO: Why embrace digital innovation?

  Having the right digital strategy can make or break an organisation  Continue Reading

• A guide to smart home automation

  Unless it is a new build, the challenge in creating a smart home is that technology must work irrespective of the age of the property  Continue Reading

• The pros and cons of iPads in the enterprise

  The iPad is often the first platform for which developers produce apps – but it is substantially more expensive than its competitors  Continue Reading

• Realising the benefits of a totally connected world

  The internet of things will transform everyday life, from managing airports’ passenger flow to heating buildings and caring for the elderly.  Continue Reading

• Optimising performance and security of web-based software

  On-demand applications are often talked about in terms of how suppliers should be adapting the way their software is provisioned to customers.  Continue Reading

• High street stores embrace digital to entice customers

  Customers are using technology in favour of the high street, but some stores are fighting fire with fire.  Continue Reading

• A guide to WebRTC

  Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work  Continue Reading

• From chess to ping pong: How Pegasystems is capturing the Fortune 500

  Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream  Continue Reading

• GE uses big data to power machine services business

  GE, one of the UK's largest manufacturers, is using big data analytics with data generated from machine sensors to predict maintenance needs  Continue Reading

• Gathering retail intelligence

  Learning their customers’ habits through business intelligence is vital for bricks-and-mortar retailers to stay competitive  Continue Reading