In Depth

In Depth

Unified communications

• First priorities for the third workplace

  Almost 18 months since Covid-19 caused an almost overnight pivot to home working for many firms, hybrid working seems here to stay for knowledge workers. But the role of the 'third workspace' is not yet entirely clear  Continue Reading

• Five ways to ensure remote working security and compliance

  A mix of on-site and remote working has become a fact of life for many organisations. We look at five key things you should consider to ensure compliance and security  Continue Reading

• Revolutionising communication and collaboration for the hybrid world

  As hybrid working looks set to become the norm in the post-Covid world, the lessons learned during lockdown will need to be applied. However, firms will have to overcome the limitations of current communication and collaboration tools  Continue Reading

• Getting ready for the new normal of hybrid working

  Many companies are preparing to return to offices for the first time since the UK’s first lockdown began, but the office environment will look very different to a year ago. With some workers looking forward to returning to the office and others ...  Continue Reading

• The right tech choices for hybrid workers

  Various studies give a mixed reaction to businesses returning to office work, but what is apparent is that support for remote working will continue  Continue Reading

• Trends in collaboration technologies

  Making predictions for anything in these Covid-defined times can leave even the most switched on feeling foolish  Continue Reading

• Three approaches to remote collaboration for home workers

  The coronavirus has led to working from home being the ‘new norm’. We look at how collaboration technologies could work in the long term  Continue Reading

• Getting infrastructures in shape for the big return to work

  As firms get used to a partial return to the workplace, what will this mean for those that have been charged with keeping business networks up and running during lockdown?  Continue Reading

• Unified communications: The key to prospering in the new working reality of Covid-19

  Covid-19 lockdowns are causing a collective rethink in the way companies operate, with unified communications transformed from a nice-to-have to a business essential as remote working becomes the new normal  Continue Reading

• Coronavirus: How to implement safe and secure remote working

  Find out what CIOs and CISOs need to know to enable their end-users to work remotely and stay secure during the Covid-19 coronavirus crisis, and learn how users can help themselves  Continue Reading

• Ericsson reveals plans for 5G, IoT – and self-driving buses

  World’s third biggest maker of telecommunication equipment reveals its plans for new technologies including 5G, the internet of things and automation  Continue Reading

• Building a 5G city: Bristol’s valuable lessons for the UK’s digital future

  West of England Combined Authority is taking part in DCMS’s 5G Testbeds and Trials programme, exploring applications for tourism and entertainment. We find out how it is applying its learnings to life in Bristol and Bath  Continue Reading

• What 5G applications will transform your business?

  The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard?  Continue Reading

• Rise of the machines: How AI is changing unified communications

  Artificial intelligence is now moving into live UC environments at scale. We look at the impact it will have and what lies ahead  Continue Reading

• Exploring UCaaS: The main benefits for enterprises

  Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control  Continue Reading

• What are the current SD-WAN options for enterprises?

  Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers  Continue Reading

• When networks collide: how M&A brings infrastructure together

  Enterprise IT runs on networking, so fixing up the network should be a priority issue during mergers and acquisitions – but that’s not always the case. Find out how the pros manage it  Continue Reading

• How Australian enterprises are unifying business communications

  Business leaders and experts in rolling out unified communications tools in Australia stress the importance of change management and employee consultation to avoid digital white elephants  Continue Reading

• ASEAN’s growing appetite for unified communications

  Led by enterprises in Singapore and Malaysia, adoption of unified communications tools is expected to grow with the surge in demand for cloud-based and hosted offerings  Continue Reading

• How Turkish mobile operators are helping the vast Syrian refugee population to help themselves

  Turkish mobile network operators are designing services that will help Syrian refugees make their lives in the country  Continue Reading

• Gitex 2017: How can blockchain make you a happier person?

  An initiative underway at Avaya hopes to use blockchain networks to help make the citizens of Dubai happy  Continue Reading

• Digital transformation gives CIOs chance to be agents of change

  Whether it’s the IoT, cloud, mobility, big data or analytics, there is always something new to grapple with. Attendees found out how to keep up at Cisco Live in Las Vegas  Continue Reading

• Skype for Business: One year on, so what are the results?

  It’s now a year since Microsoft transitioned the Lync unified communications suite into Skype for Business, but has the enterprise embraced or shunned it?  Continue Reading

• Computer Weekly European User Awards 2015: Best Networking Project winner

  Construction company Osborne needs reliable connectivity on its building sites, which are often remote. This year's Networking Project of the Year goes to Osborne for the way it overcame the challenges of achieving this  Continue Reading

• Inside the Digital Catapult, six startups at the forefront of data innovation

  The recently opened Digital Catapult in London’s Kings Cross is home to ambitious technology startups innovating around big data  Continue Reading

• The technology opportunity for UK shopping centres

  While retailers are setting the innovation barrier high, how are shopping centres using technology to improve their customer offerings?  Continue Reading

• Put your business users first when building your global network

  A guide for commissioning best-fit network services  Continue Reading

• CIO Interview: Gary Steen, CTO, TalkTalk

  Gary Steen, CTO at ISP TalkTalk, says transforming internal IT will help him meet growing demands for superfast data connectivity  Continue Reading

• Microsoft Lync opens up unified communications market

  Microsoft's Lync could shake up a unified communications market that has historically been dominated by an elite group of vendors  Continue Reading

• Case study: Is e-health a cure for European healthcare?

  E-health – the use of technology in healthcare – has so far failed to fulfil its potential. But that could be about to change  Continue Reading

• Collaborative conversation in the post-email enterprise

  Email is no longer an effective means of collaboration and some companies have even banned it - but what is the alternative?  Continue Reading

• No more email? Why companies are turning to collaboration technology

  Collaboration technologies are helping companies improve their employees' work-life balance  Continue Reading

• Create a mobile policy employees can trust

  With Gartner predicting a fifth of all enterprise BYOD projects would fail by 2016, we look at how businesses can embrace mobility successfully  Continue Reading

• The technology behind Birmingham NEC

  The NEC exhibition centre's IT director reveals how a £40m investment from Birmingham City Council has been spent  Continue Reading

• A guide to WebRTC

  Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work  Continue Reading

• CIO interview: Mark Austin, Bedford Hospital

  A CIO with 18 years' NHS experience, on whether paperless can be achieved by 2018 and how wireless technology is helping his Trust  Continue Reading

• Pearson integrates Google Enterprise and Office 365

  Publisher Pearson – which owns the Financial Times – uses cloud-based collaboration using Google and Microsoft products  Continue Reading

• Do businesses need to pay for VoIP?

  Free services offer VoIP to the masses, but are they reliable enough to use in enterprises or do they need pricey unified communications?  Continue Reading

• Top 10 networking stories of 2012

  We give a run down of the top 10 stories in the networking industry throughout 2012  Continue Reading

• Reviving Cornwall’s fortunes

  The Superfast Cornwall project has brought high-speed broadband to homes and businesses across the county  Continue Reading

• CW500: Managing the mobile workforce (part 2)

  Glenn Morgan, head of service transformation at British Airways, explains how the airline is harnessing consumer technology  Continue Reading

• Will video conferencing find its business market in 2012?

  As networks expand and mobile consumerisation familiarises the technology, video collaboration looks poised to enter the business.  Continue Reading

• Cisco Live Europe 2012 Coverage

  If you didn’t have a chance to make it out to the London ExCeL Centre, for Cisco Live Europe, read our coverage of the conference.  Continue Reading

• Computer Weekly / TechTarget IT priorities survey 2012

  Learn which IT priorities are at the top of UK IT managers lists for 2012. Coverage from across our network includes cloud, budget cuts, networking, security, disaster recovery and more.  Continue Reading

• The corporatisation of higher education IT

  A generation that has grown up with technology at its fingertips is forcing universities to look at technology in a different way.  Continue Reading

• Flatter, faster, more manageable networks

  As companies rely ever more on IT for enabling their business operations, networks have become the vital plumbing  Continue Reading