In Depth

In Depth

Social media technology

• Interview: Andy Berks, digital product director, Asos

  Asos’s digital product director Andy Berks talks about how the online retailer has used AI and machine learning technologies – and why the needs of the customer have to come first  Continue Reading

• Fashion retail’s sustainability challenge and how technology can help

  UK fashion retailers were grilled in Parliament last month on sustainability, so how might technology like blockchain or online recommendation tools help as they look to improve their green credentials?  Continue Reading

• Manchester’s evolution from rag trade to e-commerce riches

  As Amazon and Moonpig plan to open Manchester hubs, the focus once again turns to the city’s in-demand digital and e-commerce scene  Continue Reading

• Mobile-first strategy rings true for jeweller

  Mobile has played a key role in how London jeweller Taylor & Hart has changed the rules for buying a ring  Continue Reading

• Amazon, Toys R Us and a tale of two technology approaches

  Many factors contributed to the collapse of Toys R Us, but did a partnership with Amazon at the turn of the millennium play a part in its eventual demise?  Continue Reading

• Should retail try to save the high street's declining footfall?

  Footfall in the high street is declining, but should retailers be trying to claw back visits to stores or is it time for a new digital focus?  Continue Reading

• Retail legacy systems: how can we overcome them?

  With technology adoption changing the retail landscape, many retailers are left with legacy systems. We look at how they are dealing with them in today’s digitally led environment  Continue Reading

• What are the retail jobs that don’t exist yet?

  As in many industries, technology and new consumer behaviour is changing the shape of retail. But what yet-to-be-created jobs are on the horizon for the sector?  Continue Reading

• Hard work, big prize: Bristol is shaping what it means to be a smart city

  Two-and-a-half years after the ambitious Bristol is Open smart city project launched, we return to the West Country to explore how things are progressing, and find out what has been learned  Continue Reading

• How retailers are using technology to remain relevant

  From the constant innovation at Asos, Amazon and Missguided to the new supply chain prowess flaunted by Diesel and Gap, fashion retailers are investing in tech to stay relevant to their customers  Continue Reading

• Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

  Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans  Continue Reading

• How to ride Wave 2 for faster network speeds

  The 802.11ac Wave 2 wireless standard is entering enterprise wireless networks. Computer Weekly looks at how it works and how best to deploy it  Continue Reading

• Retailers urged to change approach to demand forecasting

  To achieve optimal fulfilment performance, retailers must now forecast how consumers will shop and understand the influences behind purchasing decisions  Continue Reading

• The supply chain’s growing importance in modern retail

  Efficient supply chain management is crucial if retailers are to offer their customers the required shopping experience in today’s complex trading environment  Continue Reading

• CW@50: Networks replace hierarchies – how IT changed society

  The first issue of Computer Weekly in 1966 predicted huge social changes from IT – but what has really changed in 50 years?  Continue Reading