In Depth
In Depth
Smartphone technology
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Decoding zero trust in endpoint security: A practical guide for CISOs
The exponential increase in endpoints has vastly expanded the average organisation’s attack surface – address this by applying zero-trust best practice to endpoints Continue Reading
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Smartphone recycling: UK buyers say let’s go round again
The cost-of-living crisis in the UK shows no sign of abating, and nor does the need for consumers of all products and services to act more sustainably. There are few markets where both dynamics apply as strongly as they do for smartphones Continue Reading
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From Nokia to Merge Mansion: Helsinki’s tech expertise is sparking a new era for global gaming
Helsinki has a reputation as the go-to place for game development, and now the city’s tech community is taking gaming into new areas Continue Reading
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As Covid fades away, what’s the future of remote work in Europe?
Many IT leaders are still supporting some form of work from home, and a trend is beginning to take shape in Europe Continue Reading
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Online marketplace momentum ushers in new era for retailers
Superdrug is the latest in a growing list of retailers to launch its own online marketplace, joining B&Q, Boots and others in driving a new era for UK retail Continue Reading
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How the pandemic accelerated tech adoption in hospitality
The pandemic led to technology adoption across several sectors, with hospitality being no exception Continue Reading
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Retailers choose from menu of mobile apps to help reduce food waste
Supermarkets, convenience stores and coffee shops are among the retailers connecting with mobile apps and tech firms to drive down the wastage of food Continue Reading
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Olympique de Marseille scores with Orange 5G
Robust communications in football stadiums is key to delivering optimal fan experiences and leading French team Olympique de Marseille has achieved connectivity in consumer and enterprise 5G Continue Reading
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IT departments need holistic circular economies to fight climate change
With sustainability moving up the boardroom agenda, IT managers should revamp procurement strategies to align with the principles of the circular economy, but what does this mean for managing the IT lifecycle? Continue Reading
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Using technology to reinvent stores
Technology is becoming an important part of the shopping experience at home, in stores and in-between, so how are retailers using technology to advance the store experience? Continue Reading
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Boots accelerates its digital accessibility journey
Boots is working with website accessibility software provider Recite Me to make its website more user-friendly and improve the customer experience Continue Reading
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Ship from store: A pandemic retail trend that’s here to stay?
Shipping online orders from bricks and mortar stores looks set to be a pandemic trend that will stick around to form part of retail’s new normal Continue Reading
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It takes a village: Protecting kids online is everyone’s responsibility
The rapid uptake of smartphones among children has contributed to the increasing number of cases of cyber bullying and online grooming. Is this an educational issue or a cultural problem, and can modern enterprise help? Continue Reading
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Arkwright’s till, Tesco GetGo and retail tech’s non-linear innovation journey
The checkout-free Tesco GetGo store shows that retail technology has come a long way since the faulty till draws in Open All Hours, but some of today’s innovation goes back to the future Continue Reading
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Digital surveillance of remote workers may increase enterprise risk
From productivity tools to security threats, we explore how digital surveillance is forcing remote workers towards shadow IT Continue Reading
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How to manage endpoint security in a hybrid work environment
The future of the workplace is clearly hybrid, but this has untold implications around endpoint security. How can businesses overcome these? Continue Reading
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How in-store technology is supporting retail’s sustainability agenda
Boots, Costa Coffee and the major grocers’ in-store technology focus is switching towards systems supporting sustainability goals Continue Reading
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Retail tech community reacts to BNPL regulatory proposals
Regulation is coming to the buy now, pay later market, but what does it mean for a retail tech community increasingly embracing these solutions? Continue Reading
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Back on the office network: What are the risks for mobile users?
Many people are returning to offices and bringing their mobile devices with them. What are the cyber security implications of this? Continue Reading
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Calling on communications to address humanitarian crises
Télécoms Sans Frontières responds to the growing number of natural disasters with advanced communications and provides protection and assistance, as well as bridging the digital divide Continue Reading
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First priorities for the third workplace
Almost 18 months since Covid-19 caused an almost overnight pivot to home working for many firms, hybrid working seems here to stay for knowledge workers. But the role of the 'third workspace' is not yet entirely clear Continue Reading
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How mobile operators can cope with staycation boom and sport lockdowns lifting
The periods of lockdown implemented in response to the Covid-19 pandemic led to new mobile network traffic patterns. How can operators adapt to shifting consumer behaviours and continue delivering high-quality experiences? Continue Reading
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New thinking and systems required to tackle online fraud in retail
Online fraud is a growing problem for retail, but are merchants doing enough to update systems and how should they change their actions to address it? Continue Reading
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Tech and new experiences tackling trouble at t’mall
UK shopping centres are under pressure, but new concepts, tech-infused spaces, and fresh approaches to consumer engagement are revitalising the sector Continue Reading
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Video commerce and livestreaming make waves in retail
The growth in e-commerce during the pandemic is well documented, but the fragmented retail environment has also helped video commerce and livestreaming rise to prominence Continue Reading
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Revolutionising communication and collaboration for the hybrid world
As hybrid working looks set to become the norm in the post-Covid world, the lessons learned during lockdown will need to be applied. However, firms will have to overcome the limitations of current communication and collaboration tools Continue Reading
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Five not the only magic number for Three in 2021
With a new CEO beginning to put into practice its plan, mainly a pivot towards business, mobile operator Three UK has been eyeing up new opportunities in 2021. We see what is on the agenda Continue Reading
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Innovation at the shelf edge
It’s been a challenging year for stores due to Covid-19, but some retailers have found time to innovate at the shelf edge with noteworthy technology deployments Continue Reading
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Digital donations: retailers using technology to offer something back
Some charities require corporate support like never before, and retailers are finding new ways to use technology to facilitate donations Continue Reading
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How retailers are using tech to cope with changing footfall
Customer behaviour was shifting long before the coronavirus pandemic accelerated the online shopping boom, so what technology are retailers using to keep stores relevant? Continue Reading
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Covid-19: How retailers are using technology to respond to changing shopping habits
As the coronavirus outbreak accelerates the shift in consumer behaviour, how are retailers using technology to keep customers engaged? Continue Reading
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The UK switches on to mobile contact tracing
Long overdue and attracting descriptions ranging from ‘essential’ to ‘cherry on the cake’, the UK’s contact-tracing app is now widely available – but where will further developments lead? Continue Reading
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APT groups’ mobile momentum finally faces resistance
State-backed APT groups are increasingly targeting mobile devices as Covid-19 puts the spotlight on remote working infrastructure security. We explore how the industry is fighting back Continue Reading
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Coronavirus: How to go back to the office safely and securely
Security teams should be used to supporting remote workers effectively by now, but what’s going to happen when people start returning to their offices? We look at the risks and how to address them. Continue Reading
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2B or not 2C? That is the question for 5G
A flurry of 5G network launches in all major markets in Asia, North America and Europe, focused on consumer applications and services. This looks set to change in 2020 as the operators get down to business Continue Reading
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Contact tracing: The privacy vs protection debate
The Covid-19 pandemic has necessitated extreme measures not seen in peacetime for over 100 years. Contact-tracing apps are being developed as a tool for managing the pandemic, but are they a step too far? Continue Reading
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Unified communications: The key to prospering in the new working reality of Covid-19
Covid-19 lockdowns are causing a collective rethink in the way companies operate, with unified communications transformed from a nice-to-have to a business essential as remote working becomes the new normal Continue Reading
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Coronavirus: Contactless limit rises as retailers make point-of-sale changes
The spending limit for contactless card payments is increasing to £45 today (1 April), which is just one of several ways that retail point-of-sale is evolving in response to the coronavirus Continue Reading
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Coronavirus: How to implement safe and secure remote working
Find out what CIOs and CISOs need to know to enable their end-users to work remotely and stay secure during the Covid-19 coronavirus crisis, and learn how users can help themselves Continue Reading
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Upcoming conflict minerals regulation does not cover major technology companies
A forthcoming regulation designed to stem the flow of conflict minerals is unlikely to change the behaviour of technology companies because loopholes in the new rules mean they are not covered Continue Reading
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How Halfords is using tech to rev up its customer service
Live chat, virtual contact centres and a new unifying web platform are set to enhance Halfords’ customer service proposition in the year ahead Continue Reading
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Future fashion: does that dress come in digital?
A visit to a technology-fuelled fashion pop-up paints a picture of a world where retailers and brands sell virtual clothes for usage solely in consumers’ digital lives Continue Reading
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How retailers are using social to reach Gen Z and beyond
The younger generation of shoppers are all using social media, so how are retailers using influencers to reach these potential customers and their spending power? Continue Reading
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Disabled consumers left logged out of retail’s digital revolution
Retailers are being urged to make their digital assets more accessible to disabled consumers, not just for moral and social reasons, but because of the commercial opportunity Continue Reading
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Samsung KX gives consumers and retailers a glimpse of the future
Samsung puts its Galaxy range, the internet of things and community events at the heart of its new central London consumer space – but don’t call it a store... Continue Reading
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Building a 5G city: Bristol’s valuable lessons for the UK’s digital future
West of England Combined Authority is taking part in DCMS’s 5G Testbeds and Trials programme, exploring applications for tourism and entertainment. We find out how it is applying its learnings to life in Bristol and Bath Continue Reading
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What 5G applications will transform your business?
The UK’s mobile network operators have started work on their 5G roll-outs, but what applications are most likely to gain enterprise traction for the new standard? Continue Reading
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Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
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Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data
Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation Continue Reading
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How to get the basics of mobile device management right the first time
When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading
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How retail store technology is filling the ‘imagination gap’
Retailers are using in-store technology to reduce the time between shoppers’ consideration phase and purchase, but how is it engaging them and triggering conversions? Continue Reading
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Cutting employees some Slack: The rise of messaging apps in retail
Slack’s 2019 stock market debut raises the profile of enterprise collaboration software, but what options do retailers have in this space and how are they using the technology? Continue Reading
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Nike and Zara drive fashion retail’s self-service future
New store openings from Nike and Zara show it is not just in grocery stores where self-service technology is impacting retail. Continue Reading
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Mobile-first strategy rings true for jeweller
Mobile has played a key role in how London jeweller Taylor & Hart has changed the rules for buying a ring Continue Reading
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The use cases, challenges and benefits behind retail AI
Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead? Continue Reading
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Sustainability and the smartphone: How to give your old device a second life
Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy Continue Reading
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The value of unified endpoint management
Given the diversity of devices people can use for work, IT needs to look at how it can unify device security Continue Reading
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How to find the right mobility strategy for your SME
Small businesses still need a strategy to make the most of mobility, so what should business owners look out for? Continue Reading
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Retail legacy systems: how can we overcome them?
With technology adoption changing the retail landscape, many retailers are left with legacy systems. We look at how they are dealing with them in today’s digitally led environment Continue Reading
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The future of 5G mobile networks: support and development
In the second part of our exploration of the 5G market, we find out how UK plc is innovating around 5G mobile networks, and ask what lies in store at Mobile World Congress in Barcelona Continue Reading
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The great 5G bake-off: where are we and where are we going?
With Mobile World Congress 2018 a week away, early 5G network standards formalised and tests up and running at the Winter Olympics, we assess the state of 5G, and what's needed to kick-start commercial roll-outs Continue Reading
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CIO interview: How River Island is using cloud to fend off its fast fashion competitors
River Island's CIO, Doug Gardner, discusses how embracing cloud, online and mobile devices is driving sales in its high street stores Continue Reading
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Where the device hits the network – a mobile device management update
As business becomes increasingly mobile, we look at the latest trends in mobile device management to give businesses the edge Continue Reading
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My first IoT project: A guide for businesses
We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project? Continue Reading
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CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
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CW@50: From Captain Kirk to 5G – 50 years of mobile
As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading
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Interview: James Bamford on surveillance, Snowden and technology companies
Investigative journalist and documentary maker James Bamford was among the first to uncover the secrets of the US National Security Agency and its global surveillance Continue Reading
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Risky and untested: What went wrong with the ESN procurement?
In his first major interview since walking away from the Emergency Services Network procurement, Airwave COO John Lewis reveals why his company could take no further part in the process, and discusses the future of emergency services communications Continue Reading
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Inside Taiwan: The engine room of the internet of things
Computer Weekly travelled to Taiwan to meet some of the tech companies that are quietly laying the foundations for the internet of things Continue Reading
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Augmented reality business applications start to get real
Augmented reality applications have tended to be gimmicky marketing wheezes, but firms are starting to explore their business potential Continue Reading
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Mobile device management (MDM) vs backup
MDM tackles the challenge of mobile devices flooding the enterprise, but it doesn’t mean you can stop worrying about mobile data protection Continue Reading
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Wi-Fi in the sky: The good, the bad and the ugly
With in-flight internet options spreading around the world, which services should discerning business travellers try, and which should they avoid? Continue Reading
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How the BBC became digital in three-and-a-half years
The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games Continue Reading
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No more email? Why companies are turning to collaboration technology
Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading
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Create a mobile policy employees can trust
With Gartner predicting a fifth of all enterprise BYOD projects would fail by 2016, we look at how businesses can embrace mobility successfully Continue Reading
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Top 10 Android security tips
As Android becomes more prevalent in the enterprise, Computer Weekly gives you 10 top tips for keeping your devices secure Continue Reading
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Wireless charging: The story so far...
Rupert Goodwins looks into the technology behind wireless charging and whether it is good enough yet for wider adoption Continue Reading
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CW500: 4G to underpin ubiquitous mobile services
The catalyst for debate at April’s CW500 Club meeting was the arrival of the 4G mobile network in the UK Continue Reading
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Top 10 gadget reviews of 2012
Inspect-a-Gadget has been busy reviewing a range of gadgets over the past 12 months and it has been another big year in the world of tech Continue Reading
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Shore up your organisation’s fleet with the right MDM
There are many mobile device management products, but approaches vary. We outline how to choose the right one for your business Continue Reading
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CW500: Managing the mobile workforce (part 1)
Mobile working has transformed Colt Telecommunications beyond recognition over the past three years Continue Reading
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The consumerisation of IT: it’s a trickle, not a tide, but you still need to be ready
If media headlines and supplier claims are to be believed, organisations today are faced with an unstoppable tide of many different types of personal device connected to the corporate network Continue Reading