In Depth

In Depth

Master data management (MDM) and integration

• A post-pandemic recipe for developing customer experience

  Covid-19 has led to many people reassessing their priorities so customer experience needs to adapt to meet new expectations  Continue Reading

• Gaurav Dhillon: Silicon Valley is poised to grow up to seize a more spiritual future

  Gaurav Dhillon, co-founder of Informatica and founder CEO at SnapLogic, comes from a generation of Silicon Valley Indian immigrants who followed a scholarship route and have helped to shape the area’s tech companies. Here he reflects on his career ...  Continue Reading

• APAC buyer’s guide to data management

  In this buyer’s guide, we look at the challenges surrounding why enterprises are struggling to deal with data, the use of cloud data management platforms, artificial intelligence, and recommend some best practices  Continue Reading

• APAC buyer’s guide to BI and analytics

  In this buyer’s guide, we look at the state of adoption of business intelligence and analytics tools, common use cases and other technology and business considerations  Continue Reading

• APAC buyer’s guide to human capital management software

  More Asia-Pacific organisations are turning to HCM software to recruit, engage and retain a new breed of employees who increasingly expect personalised services from HR teams  Continue Reading

• A tale of two smart cities: Manchester and Australia’s Casey

  How local government needs to focus on immediate returns, not pie in the sky, for a smart city agenda  Continue Reading

• Sainsbury’s Bank moves data to AWS cloud with Teradata UDA

  Bank decided on a fundamental shift to AWS cloud, using Teradata’s Unified Data Architecture, after it was divested from Lloyds in 2013. Here’s how it built from a new ground zero.  Continue Reading

• Southern Water’s centralised data team geared for silo busting

  Southern Water has centralised its data specialists and overhauled its data management and business intelligence technology to support business decision-making at scale  Continue Reading

• Australian organisations unprepared for GDPR

  Faced with the double whammy of complying with Australia’s upcoming data breach notification requirement and Europe’s new data protection regime, Australian firms are behind where they need to be in their compliance efforts  Continue Reading

• How Cyient streamlined its HR functions with the cloud

  The India-based supplier of engineering services is counting on a cloud-based human resource management system to improve efficiency and support its growing business  Continue Reading

• Managing data in a multi-cloud world

  Asia-Pacific organisations that are hopping onto the multi-cloud bandwagon need to overcome potential data management issues in order to succeed  Continue Reading

• Q&A: From backup to data management

  Beyond data backup, extracting more metadata to improve business processes and data management will become more important, says a senior Veritas executive  Continue Reading

• Master data management gains ground in UK public sector

  Local authorities and NHS organisations in England, Wales, Northern Ireland and Scotland are making slow but sure progress with master data management technology to gain a single view of the citizen  Continue Reading

• Netherlands needs ‘bottom up’ approach to create smart cities

  Dutch municipalities see the need to make their cities smarter, but often lack the necessary knowledge and do not know where to begin  Continue Reading

• [email protected]: Data management – Five decades of prospecting for business value

  Data management and business intelligence have been at the heart of business value creation for decades. Read about how Computer Weekly has tracked their promise and tribulations  Continue Reading

• First steps taken on 'omni-channel' customer experience

  The future customer experience might be personalised, but there is a long road ahead yet  Continue Reading

• How Asean organisations are untangling big data storage challenge

  If organisations are to benefit from the promise of big data they must get on top of a legal and regulatory minefield when it comes to storing data. How are Asean IT departments navigating this?  Continue Reading

• Analytics helps Asean organisations read between the lines

  Asean organisations need to develop an enterprise-wide approach to analytics and draw on customer insight if they are to maximize the business value of data  Continue Reading

• Australian businesses running the numbers on analytics-driven customer service

  Australian businesses, such as the University of Adelaide, are gaining customer insights from large volumes of data through data analytics technology.  Continue Reading

• Welsh Water billing replacement programme offers customers new tariffs

  Welsh Water (Dŵr Cymru) scooped a Computer Weekly award for a billing replacement programme for which it was its own systems integrator  Continue Reading

• British Gas Smart Metering consolidates data with Qlik on Hadoop

  British Gas Smart Metering has used QlikView dashboards on Hadoop data lake to gain single view of its business  Continue Reading

• CIO interview: CABI’s Andrea Powell on feeding the world

  CABI CIO Andrea Powell says the not-for-profit agri-science data provider aims to solve the world’s agricultural problems with data, structured and unstructured  Continue Reading

• Don't wait for EU regulation to practice good data ethics

  The EU is working hard to achieve a unified law on data ethics and privacy, but companies should look beyond just complying with the law to gain consumer trust  Continue Reading

• Customer experience is big differentiator for organisations

  It has become hard for firms to stand out from the crowd in pricing, products or services. Now customer experience is the big differentiator  Continue Reading

• Travel Corporation finds data fast track with Informatica Cloud MDM

  The Travel Corporation has chosen Informatica Cloud to migrate on-premise systems and data into Salesforce.com  Continue Reading

• What are the options for electronic patient records in the NHS after NPfIT?

  Many hospitals lack comprehensive electronic patient record (EPR) systems. What are the options now, in the wake of the NPfIT disaster?  Continue Reading

• How the BBC became digital in three-and-a-half years

  The BBC has undergone a digital transformation that started 18 months prior to the London 2012 Olympic Games  Continue Reading

• Managing workloads in an era of changing datacentre architecture

  Different workloads require different basic resources and hybrid cloud needs more intelligent workload management  Continue Reading

• Dutch government organisations innovate in the field of BI

  The Dutch Food and Consumer Product Safety Authority and the Radiocommunications Agency are using advanced BI to do new things  Continue Reading

• Polish banking, energy and public services weigh up benefits of big data applications

  For many Polish institutions big data is still only in the planning stage, but banks and the energy and public sectors are beginning to use the technology  Continue Reading

• Write-through, write-around, write-back: cache explained

  Cache is vital for application deployment, but which one to choose – write-through, write-around or write-back cache? We examine the options  Continue Reading

• Accenture’s UK analytics head sees clients reorganising for digital

  Ray Eitel-Porter is managing director of analytics for Accenture UK & Ireland. He talks to Computer Weekly about how data management has assumed a more elevated strategic role as companies go digital  Continue Reading

• Top 10 information management stories of 2013

  Top 10 information management stories of 2013. Putting analytics to work emerged as the most popular theme, with Tesco, McLaren, and Telefonica Ireland among those leading the data analytics pack  Continue Reading

• Procter & Gamble uses Teradata cloud analytics for global marketing

  Procter & Gamble has 15,000 websites, but sells almost exclusively through retailers. This makes gathering intelligence on customers tough  Continue Reading

• BAE builds the business into ERP team for Infor implementation

  BAE Systems Military Air and Information is upgrading and unifying seven ERP systems, with a project team mostly from the business  Continue Reading

• Data-driven innovation

  Still in the early adopter phase, some shining examples of predictive analytics demonstrate the potentially enormous benefits it can deliver.  Continue Reading

• Big data journalism exposes offshore tax dodgers

  How journalists harnessed big data to challenge offshore financial secrecy  Continue Reading

• Anglian Water opens floodgates for external data

  The water company has overhauled its data systems to efficiently manage and share information to benefit staff, customers, partners and regulators  Continue Reading

• Good data management cuts costs and boosts compliance

  Organisations can gain value from data by learning how to create information – and subsequently knowledge – from it.  Continue Reading

• European banks raise data management game in response to new regulations

  European banks need to improve their handling of data if they are to recover from the financial crisis and comply with demanding legislation  Continue Reading

• Big data and master data management more coupled than expected

  Master data management provides the dimensions for big data facts, as a slew of big data projects highlight a link to data governance and quality  Continue Reading

• Data quality essential to master data management

  It is possible to have a data quality initiative without master data management, but every MDM project must have a data quality element  Continue Reading

• Unilever enterprise data warehouse locked to business programmes

  Unilever is building a global enterprise data warehouse (EDW) locked into the critical paths of high-profile business programmes.  Continue Reading

• Irish dairy exporter plots expansion with data matching

  Irish Dairy Board aims to match consumer preferences with the dairy produce of farmers and processors. Aligning data from multiple sources is critical if data matching is to sub-serve export growth  Continue Reading

• Sandvik tightens supply chain with single supplier e-procurement portal

  Swedish mining and construction giant Sandvik simplified its interface with thousands of suppliers using an ERP data integration web portal from Liaison.  Continue Reading

• Build consensus on MDM programme goals to boost chances of success

  Advice on how to build political consensus for successful MDM initiatives, distilled from Jim Mortleman's fieldwork for SearchDataManagement.co.UK. Common advice uncommonly gathered.  Continue Reading

• Business focus vital for effective master data management strategy

  To be successful, a master data management programme must be designed from the outset with business objectives foremost in mind. Get advice on how to build a business-trained MDM strategy.  Continue Reading

• Business focus vital for effective master data management strategy

  To be successful, a master data management programme must be designed from the outset with business objectives foremost in mind. Get advice on how to build a business-trained MDM strategy.  Continue Reading

• Data virtualisation on rise as ETL alternative for data integration

  The Phone House and Novartis have turned to data virtualisation from Denodo and Composite to gain a single logical view of disparate data sources.  Continue Reading

• 'Big data' MDM processes key to finding business value in new info

  Big data MDM projects encounter a green field in the form of social media. And all big data is enterprise data, by definition. Business leaders will look to IT to derive serious business value.  Continue Reading

• MDM technology still affords chance to make poor software choices

  The MDM market is not so mature that bad choices are difficult to make. Beware the hype of multi domain, and don't expect technology to solve governance problems, in isolation.  Continue Reading

• Making money from data: Financial business intelligence at work

  Finance professionals are heavy users of BI and predictive analytics software. Find out how a variety of European finance functionaries are analysing trends, cutting costs and finding new business.  Continue Reading

• Sway the board: How to build a business case for data management plans

  The more rigorous the business case is for a data management project, the more business value it will deliver. Consultant Andy Hayler outlines the fundamentals.  Continue Reading

• Roundtable: Modern data integration best practices to be more agile

  Our roundtable of experts considers the question of how modern organisations should best think about and approach agile data integration programmes.  Continue Reading

• Real-time data gains ground for risk management in beleaguered banking

  Risk management tops the agenda as European financial markets are rocked by debts and default risk. But is real-time data management part of the answer, or just a technology looking for a problem?  Continue Reading

• Hadoop for big data puts architects on journey of discovery

  Solving the problems posed by big data has led architects beyond traditional database and business intelligence technologies to open source Hadoop.  Continue Reading

• Four ways to reduce cost of storage ownership

  Storage is expensive to acquire and operate, but several techniques offer you ways to keep those costs under control.  Continue Reading

• Travel company bucks odds, touts success of data governance programme

  Three-quarters of data governance programmes don’t achieve much success, based on survey results. The Travel Corporation bucked the trend with a three-step programme that goes beyond IT.  Continue Reading

• IT in Europe e-zine: Data Management & BI Edition

  The benefits of effective data management and business intelligence are many; so are the challenges. Get practical information and advice on data management & BI strategies in the IT in Europe ezine.  Continue Reading

• IBM: BPM and BI take place in "IT without boundaries"

  IBM's Nancy Pearson explains how BPM, BI and analytics fit in to the new business IT paradigm.  Continue Reading

• Master data management ‘crosses the chasm’ as corporates sharpen focus

  Master data management programmes are gathering pace in corporate organisations as they try to get more business value from data.  Continue Reading

• What is big data?

  Big Data is the storage industry's favorite buzzword. But what is it? In this podcast with EMC CTO Chuck Hollis, he gives us his - and EMC's vision - of Big Data, why it matters to business, how it will spawn a new type of worker "the data scientist...  Continue Reading

• Gain a single view of your customer

  Gaining a single customer view is both a regulatory imperative and good for business, at least when joined up with business intelligence. Bloor’s Philip Howard describes the benefits of SCV, especially for financial services, and tells you how to ...  Continue Reading

• Sort your data management to compete in an information economy

  Business environments that demand quick and constant decisions from flatter organisations necessitate more agile data management. Data in and of itself it has little or no value. Moreover, organisations have moved from a database to a document ...  Continue Reading