In Depth

In Depth

• Mobile IT

  What is being achieved today and how the full promise of mobility can be realised in the near future  Continue Reading

• Remote intelligence

  Companies are finding new uses for wireless telemetry, as two-way communication with remote devices improves customer service and...  Continue Reading

• Arrested development

  The Airwave digital radio project, designed for use by all three emergency services, aims to speed up response times. But Jane...  Continue Reading

• Hackers on the move

  As more employers are issuing mobile devices, the problem of securing company data is becoming ever more acute. Danny Bradbury...  Continue Reading

• Mobile benefits

  Local authorities are a natural choice for championing mobile technology and staff in the field have numerous uses for it. Julia...  Continue Reading

• WS-I security profile an important step, but needs SAML

  The Web Services Interoperability Organization (WS-I) Basic Security Profile moves web services closer to secure...  Continue Reading

• Microsoft/SAP Alliance advances platform interoperability

  Microsoft and SAP are promoting their alliance with some tactical deliverables to enhance interoperability, along with promises...  Continue Reading

• Cisco source code exposure presents potential risks

  The apparent theft of Cisco Systems source code probably will not cause an upsurge in malicious-code attacks. But enterprises...  Continue Reading

• AT&T launches promising web services integration

  AT&T's WebService Connect brings hosted web services management into the mainstream. Expect to see more large service providers...  Continue Reading

• XP reloaded: Are you prepared?

  Butler Group's Richard Edwards wonders if he's ready for all the technical questions.  Continue Reading

• Thought for the day: Thumbs down for ID cards

  Not even MPs want them, says Simon Moores  Continue Reading

• Integration of legacy systems is vital to effective customer service

  IT directors are still failing to convince the board of the business benefits of integrating legacy systems with customer service...  Continue Reading

• Thought for the day: Emigrate to accumulate

  Stop turning IT people into tax exiles, says Simon Moores  Continue Reading

• Rock guitar maker reduces virus threat with mixed infrastructure

  Peavey Electronics UK, part of the global rock guitar and amplifier company, has deployed a mixed IT infrastructure to avoid the...  Continue Reading

• Vacancies and pay continue to rise

  IT job vacancies and salaries are continuing to increase, according to the latest E-Skills UK quarterly survey, published last...  Continue Reading

• Coldfusion eases web apps work

  Coldfusion integrates with most web standards and models  Continue Reading

• IT industry must commit to professional standards to get the recognition it deserves

  IT specialists deserve better professional recognition because their work has such an impact on society, but to win that respect...  Continue Reading

• Are you a necessary evil? asks pensions IT director

  IT directors need to gauge whether their department is viewed as an equal partner or a "necessary evil" to win hearts and minds...  Continue Reading

• Strategically outsource and further your career

  More projects would be completed on time and to budget if everyday jobs were outsourced  Continue Reading

• Alcatel lets users choose pay options

  Alcatel has introduced a new way for users to pay for its voice and data products.  Continue Reading

• Cisco's security management on networks too 'high maintenance'

  A report published by IT research and advisory firm Burton Group has found that management of security on Cisco-based networks is...  Continue Reading

• Certification demonstrates commitment

  For many technical staff in the IT industry, the task of ensuring that industry certificates are up-to-date and valid is a...  Continue Reading

• EU expansion could create new job prospects for IT professionals

  The expansion of the European Union to 25 member states last month could create new job opportunities for UK ITprofessionals.  Continue Reading

• Seven habits of effective IT project leaders

  Remember to keep your goals in sight when planning IT projects  Continue Reading

• Reporting standards put onus on IT chiefs

  The technical nature of changes to the way the Financial Services Authority collects its data means responsibility for ensuring...  Continue Reading

• Northern IT chiefs look into mobile computing

  The management implications of mobilising the organisation will be the theme this June of the first Computer Weekly 500 Club...  Continue Reading

• Strategy clinic: Communication builds project confidence

  This week we publish a selection of readers' solutions to recent Strategy Clinic problems  Continue Reading

• Thought for the day: Know thy place

  What is Tesco's Philip Clarke's secret? Colin Beveridge would love to know  Continue Reading

• European Council approves 'controversial' software patent draft directive

  The European Council has approved a controversial draft directive which will open the way for the patenting of software in Europe...  Continue Reading

• Heating giant squashes turnaround times

  UK heating appliance company Ferroli is using a general packet radio system solution to keep field communication and ordering...  Continue Reading

• Hearing aid for mobile users

  Vodafone is making sure that deaf people don’t miss out on enhanced mobile data services by signing a deal with Mobile Commerce...  Continue Reading

• Health service could benefit from mobile technology

  Mobile technology should play a major role in the provision of healthcare.  Continue Reading

• Great news for wireless

  Wireless has been great news for those selling the mobile hardware, networking systems, software and security products that...  Continue Reading

• Clean up your dirty data or pay the price with failed CRM systems

  Profiling tools can eliminate the need to clean data errors manually  Continue Reading

• Getting the most out of your mobile investment

  One of the key phenomena of the last few years has been the drive to make businesses more agile by adopting flexible working...  Continue Reading

• Gemplus offers better back-up

  Sim card specialist Gemplus claims that its latest products will allow easier PC interfaces for data input on mobile phones.  Continue Reading

• Fusion adds value

  FusionOne will make it easier for mobile users to protect their valuable business contacts, with a new data back-up solution...  Continue Reading

• FrontRange boosts GoldMine CRM system

  FrontRange Solutions has enhanced its GoldMine Corporate Edition customer relationship management system by allowing mobile...  Continue Reading

• Learn to identify the new generation of security threats and protect your network

  Viruses are able to infect corporate computer systems faster than ever before  Continue Reading

• Thought for the day: Educational backbone

  Education sector needs to exploit funds to integrate IT, says John Deaville  Continue Reading

• European users may not be ready for 3G

  Potential customers still need convincing that 3G can offer them a better data access service than what they can already get...  Continue Reading

• EMPICS a winner

  Picture agency EMPICS is ramping up publicity of its technology that uses standard and patented mobile technology to send almost...  Continue Reading

• Drive for mobile content domain

  Leading players in the mobile industry have joined forces to try and make it easier to access mobile content by applying to get a...  Continue Reading

• Device and services companies target 3.5G

  Businesses are only now about to get to grips with commercial 3G services, but the phone manufacturers and operators are already...  Continue Reading

• Cops cut paperwork

  Police officers in the field are to have the chance of cutting down on their paperwork by being able to dictate incidents onto a...  Continue Reading

• Comverse gets visual element

  Users of the new Siemens SX1 mobile phone will be able to receive and send video voicemails thanks to a visual voicemail (VVM)...  Continue Reading

• Ceefax takes off with road warriors

  Business travellers and taxi drivers can now turn their mobile phones into a Ceefax TV to give them the same flight, road and...  Continue Reading

• Advanced Manx mobile

  The Isle of Man government has rolled out a £4.1m Tetra (Terrestrial Trunked Radio) system for its emergency services and other...  Continue Reading

• 2G mobile services grow rapidly

  Research by market analyst EMC has identified rapid growth in the take-up of 2.5G services in Europe, with 16m active users.  Continue Reading

• 02 helps track down roaming employees

  02 is to support Mapminder’s Mapaphone phone tracking service in the UK, giving more businesses the chance to track down their...  Continue Reading

• Open-source development models fall flat

  Typical open-source project development strategies work well for free software but do not flourish in commercial settings,...  Continue Reading

• Embrace e-Gif standards

  Industry should welcome interoperability framework  Continue Reading

• Thought for the day: Capstans of industry

  The best ideas have been scribbled on the back of cigarette packets, says Colin Beveridge  Continue Reading

• Microsoft’s NGSCB integration plans should simplify security

  Microsoft’s plans to integrate the Next-Generation Secure Computing Base (NGSCB) with the Longhorn operating system. This...  Continue Reading

• Microsoft's agreements won't speed up use of DRM

  Microsoft's agreements with digital rights management vendors ContentGuard and InterTrust settle issues for the vendors, but...  Continue Reading

• IBM executive changes focus on growth and profitability

  IBM has appointed the former head of IBM Global Services (IGS) to lead its sales and distribution unit and has put its CFO in...  Continue Reading

• Execution will be key to combined services from BT and HP

  BT Group and Hewlett-Packard will jointly offer integrated IT and networking services in Europe within a year. Businesses needing...  Continue Reading

• Teenage hackers shame IT industry again

  Schoolboy Sven Jaschan has been arrested for releasing the Sasser worm, but law agencies are clueless as to how to stop many...  Continue Reading

• Abbey rolls out virtual call centre on IP infrastructure to boost customer service

  An ambitious programme of IT investment by high street bank Abbey demands tight project management to deliver cost savings and...  Continue Reading

• Pulling new strings

  Chief information officers are hankering for busman's holidays: taking time off to advise other companies on their corporate...  Continue Reading

• Government urged to set out a strategy to attract women into IT

  The Equal Opportunities Commission has urged the government to implement a national strategy to persuade more women to take up...  Continue Reading

• Next Move: Programming or systems support?

  I have completed my bachelor's degree in computer sciences and am planning to do a master's degree. I have done dummy projects in...  Continue Reading

• Speech and skip software helps Stockport’s website to meet top accessibility standard

  Stockport Council rebuilt its website in 10 weeks to be accessible to all.  Continue Reading

• It can make sense to buy second-hand kit

  A remarketed datacentre can cost between 30% and 90% less than a new one, enabling you to purchase systems with a much higher...  Continue Reading

• Vignette sorts out content burden

  From portals to compliance, Vignette manages the content  Continue Reading

• BCS online career development services help companies keep track of staff skills

  Online career development services for IT staff and a skills management system for employers are being launched by the BCS to...  Continue Reading

• IT professionals can now help charities remotely

  Have you ever wanted to use your IT expertise to help the less well off in our society?  Continue Reading

• What type of e-mail users do you have?

  Book review: Managing in the E-mail Office, by Monica Seeley and Gerard Hargreaves  Continue Reading

• Prepare for contractual problems

  IT managers can learn from the Co-op's and ICL's legal case  Continue Reading

• Whatever happened to e-mail hosting?

  Content and collaboration strategies, web and collaboration strategies  Continue Reading

• Soft skills are key for future IT managers

  Businesses are increasingly looking for business-literate IT professionals who can add value at a strategic level. As such, IT...  Continue Reading

• Five quick tests to check website accessibility

  Following last month's warning by the Disability Rights Commission that web designers need to ensure they have the skills to make...  Continue Reading

• Firms under pressure to increase salaries as IT jobs market recovers

  Companies are under growing pressure to increase wages in order to recruit and retain IT staff, according to new research.  Continue Reading

• RSA releases combination security

  RSA Security has developed a new security system that combines two-factor authentication with federated security.  Continue Reading

• Thought for the day: End in sight for extranets

  As the project extranet nears extinction, alternatives, such as e-mail, peer-to-peer computing and messaging are all viable...  Continue Reading

• How to turn around an unhappy IT team

  I have become IT director for a distribution firm, having previously run IT for a small retail company. There my staff were...  Continue Reading

• Why Microsoft bowed out of the Wi-Fi market

  Microsoft's decision to stop supplying Wi-Fi hardware in the US is a significant wobble in the Wi-Fi market as a whole.  Continue Reading

• Thought for the day: Why surf when you can crawl?

  RSS feeds give you a bespoke news package, says Simon Moores  Continue Reading

• Business ideas emerge from a virtual riot

  The Mobile Bristol project may seem like just a bit of fun, but it is part of an experiment that could help find real-world...  Continue Reading

• Watch out for internal attacks

  Your end-users could be your worst enemies in undermining IT security systems. Whether they are giving away their passwords for...  Continue Reading

• Be sure of a living legacy

  How can IT directors save costs and boost innovation?  Continue Reading

• Financial regulations offer career opportunities for IT professionals

  Forthcoming corporate governance regulations, such as Basel 2 and Sarbanes-Oxley, will require IT systems to be integrated across...  Continue Reading

• Special Report: Local government

  Councils have been given the challenge of improving thier online services, complying with new data protection laws and offering a...  Continue Reading

• Don't play blame games

  Take a service-centric approach  Continue Reading

• Define pressure points to leverage business value

  IT directors need to adapt their cost control expertise to optimise new opportunities  Continue Reading

• Why paranoia is good

  Paranoia is good - who exactly is out to get me? That is one of the themes to be addressed by Chris Devine, head of IT at Camelot...  Continue Reading

• Electing for e-voting

  The government is committed to offering alternative methods of voting by 2008, but this year will be using postal voting and...  Continue Reading

• Euro MP acts to resolve e-trade law confusion

  MEP Diana Wallis has triggered a move to involve industry, lawyers and academics in harmonising the often conflicting and...  Continue Reading

• On the Record

  When the Freedom of Information Act comes into force next year, IT directors must ensure their data management systems are up to...  Continue Reading

• Restructured BCS aims to help industry improve poor success rate of IT projects

  IT staff will get proper recognition for their skills and experience - and IT projects will have a greater chance of success -...  Continue Reading

• Information central

  Council contact centres were integrating legacy technology to enable better customer relationship management for many years...  Continue Reading

• Buy smarter

  Local government IT spending need not be a cost in itself. Julia Vowler looks at ways that e-auctions, e-tendering and central...  Continue Reading

• New Merseyside IT supremo aims to stimulate investment and jobs

  The Merseyside ICT Industry Board has appointed Steve Smith as ICT sector director for Merseyside.  Continue Reading

• Corporate backlash emphasises importance of software testing

  As firms rail against "buggy" code, testing is growth area  Continue Reading

• Sterling Commerce’s GIS 3.1 signals changes for connect: users

  The Gentran Integration Suite (GIS) 3.1 consolidates Sterling Commerce’s integration broker with its successful Connect: family...  Continue Reading

• Siebel Systems CEO change will be positive in the long term

  Siebel Systems’ new CEO should provide the spark the company needs to succeed at the next level. Customers should understand that...  Continue Reading

• Rapid Sasser attack raises the cost of securing Windows

  A fast-moving worm attack exploits the latest vulnerabilities identified in Windows. Enterprises must budget now for intrusion...  Continue Reading

• Learn from Diebold’s California decertification

  California’s decision to decertify Diebold Election Systems’ (DES’s) touch-screen voting technologies offers lessons for other...  Continue Reading

• Sainsbury's marketing campaigns improved by new datawarehouse

  Users reveal their success stories at the global datawarehousing and analytics supplier's annual conference  Continue Reading

• Importance of magazine 'Oscar'

  The decision of judges at the Periodical Publishers Association to choose Computer Weekly for its coveted Campaign of the Year...  Continue Reading