In Depth

In Depth

IT risk management

• Remote possibilities increase for CRM

  Renting an online CRM system can remove many of the headaches of an on-site installation - as long as concerns over trust and accessibility can be satisfied.  Continue Reading

• Don't let it end in tears - check the details

  If other remedies fail and you must terminate your deal, it is not a good time to find that contract flaws create major problems in achieving a successful handover.  Continue Reading

• Industry chiefs to declare war on for-profit cyber criminals

  IT industry leaders reaffirm the importance of security to a digital economy beset by money-driven cyber criminals.  Continue Reading

• Isle of Wight Council deploys e-mail search programme to meet FoI requests

  Smart projects: Applications under the Freedom of Information Act accelerated by product that searches e-mail threads  Continue Reading

• Security chiefs declare war on cyber criminals

  What can SMBs take from the RSA 2006 IT security show?  Continue Reading

• Should SMBs voice concerns on Skype security?

  Skype has been very attractive to SMBs but its popularity hasn’t gone unnoticed by the hacker community  Continue Reading

• SMB focus: Safety in numbers

  Partnering with other companies in the supply chain can help SMBs achieve a higher level of security. Helen Beckett reports  Continue Reading

• Staffordshire councils look to reap benefits despite shared services project delays

  A flagship shared services centre for 10 local councils was delayed by more than six months because of a lack of preparation by some of the councils and difficulties with commercial partners.  Continue Reading

• Outsourcing: Don't push the button to wreck your deal

  If you find yourself at the end of your tether with your supplier, the best course is rarely to terminate the contract. Arbitration or even litigation are more effective.  Continue Reading

• Your shout: Online ID card use warning, MiFID is an opportunity

  Computer Weekly readers' give their views  Continue Reading

• How your IT can make or break the deal

  Acquisitions: IT has become an essential element in M&A deals. And the onus is increasingly on the company up for sale to prove that its IT will be an asset for the buyer.  Continue Reading

• Microsoft's improved Windows Mobile 5.0 will boost applications choice for users

  The availability of Microsoft's push e-mail service last week is the company's latest move to establish Windows Mobile 5.0 as the platform of choice for mobile users.  Continue Reading

• Don't let the unexpected ruin a relationship

  Outsourcing: 'Force majeure' is written into many contracts, but it is a mistake to treat it as a boilerplate clause. It is vital that definition and terms are spelt out clearly.  Continue Reading

• Securing victory in a game of cat and mouse

  There is a variety of anti-malware products to help IT managers in their battle to keep users' machines safe, and understanding the product categories is key.  Continue Reading

• Cannons' financial system shapes up

  Cannons Health Clubs, which operates a national chain of health and fitness clubs, has upgraded its financial management system to give both finance and non-finance staff direct access to relevant data.  Continue Reading