In Depth

In Depth

IT risk management

• Communications for SMBs

  Why should mobile communications systems be so complicated and seemingly oriented towards large organisations?  Continue Reading

• Shopping for holistic enterprise systems

  Users are benefiting as enterprise software firms bolster their offerings by acquiring specialist suppliers. The goal is better business information and integration  Continue Reading

• Do-it-yourself converged voice and data network cuts telephone bill for Kent Police

  Case study: The managed service option proved too costly when one force needed a comms upgrade.  Continue Reading

• Security the priority for mobile workforce

  Putting in place an organisation-wide mobility strategy will rise up the IT department agenda in 2006 and this, I am afraid, will cause pain.  Continue Reading

• SMB Focus: The power of now

  Don't wait till the pressure is on to do your contingency planning. A little time spent now could save a lot of trouble later, says Helen Beckett  Continue Reading

• SMB Focus: Make sure it is business as usual

  Small and medium-sized businesses must take action to protect their data, networks and key staff to ensure they can cope with any eventuality. Helen Beckett investigates the key issues.  Continue Reading

• Remote possibilities increase for CRM

  Renting an online CRM system can remove many of the headaches of an on-site installation - as long as concerns over trust and accessibility can be satisfied.  Continue Reading

• Don't let it end in tears - check the details

  If other remedies fail and you must terminate your deal, it is not a good time to find that contract flaws create major problems in achieving a successful handover.  Continue Reading

• Industry chiefs to declare war on for-profit cyber criminals

  IT industry leaders reaffirm the importance of security to a digital economy beset by money-driven cyber criminals.  Continue Reading

• Isle of Wight Council deploys e-mail search programme to meet FoI requests

  Smart projects: Applications under the Freedom of Information Act accelerated by product that searches e-mail threads  Continue Reading

• Security chiefs declare war on cyber criminals

  What can SMBs take from the RSA 2006 IT security show?  Continue Reading

• Should SMBs voice concerns on Skype security?

  Skype has been very attractive to SMBs but its popularity hasn’t gone unnoticed by the hacker community  Continue Reading

• SMB focus: Safety in numbers

  Partnering with other companies in the supply chain can help SMBs achieve a higher level of security. Helen Beckett reports  Continue Reading

• Staffordshire councils look to reap benefits despite shared services project delays

  A flagship shared services centre for 10 local councils was delayed by more than six months because of a lack of preparation by some of the councils and difficulties with commercial partners.  Continue Reading

• Outsourcing: Don't push the button to wreck your deal

  If you find yourself at the end of your tether with your supplier, the best course is rarely to terminate the contract. Arbitration or even litigation are more effective.  Continue Reading