In Depth
In Depth
IT news in your industry sector
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Cambridge Cognition CTO on applying server monitoring principles to suicide prevention
Cambridge Cognition CTO, Ricky Dolphin, discusses why it pays to think outside the box when trying to find technological answers to business and customer problems Continue Reading
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Securing your mobile estate – best practice for CIOs
The prevalence of mobile devices in every part of daily life is shaping how enterprises make choices about software and network infrastructure, but how do businesses go about securing these vast new endpoint estates? Continue Reading
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Retailers engineer new ways to recruit and retain IT talent
Senior leaders at Holland & Barrett, Feelunique and BrandAlley offer tips on finding and keeping sought-after engineering and developer talent Continue Reading
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Data protection: How privacy can be a benefit, not a burden
With the growing number of data breaches, consumers are becoming increasingly concerned about how their data is used. Organisations can take advantage of this trend by treating data protection and user privacy as product features Continue Reading
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Universities use data analytics to tackle student mental health
UK universities turn to data analytics software to tackle student mental health. Are there duty of care lessons for other sectors? Continue Reading
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Public cloud: A key component in a disaster recovery plan
The key things to consider when creating a disaster recovery plan that uses public cloud: DIY vs DRaaS, native cloud tools vs third party, and how low can you go with RPO and RTO? Continue Reading
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French baby store modernises backup as Veeam handles 150TB a night
France-based maternity, baby and children’s store Orchestra needed to share IT resources between 700 points of sale across multiple time zones, and backup for 100 applications Continue Reading
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Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data
Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation Continue Reading
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How to get the basics of mobile device management right the first time
When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required Continue Reading
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Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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How privacy could breathe new life into personalisation
As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change Continue Reading
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Cloud snapshots and backups: How to protect data in the cloud
You often need more data protection than native cloud services will give. But should you choose backup or snapshots? And what about third-party backup in the cloud? Continue Reading
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How facial recognition technology threatens basic privacy rights
As adoption of facial recognition systems continues to grow worldwide, there is increasing concern that this technology could undermine fundamental privacy rights and how it can be kept in check Continue Reading
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Disaster planning: How to expect the unexpected
Focusing too much on specific disasters rather than considering an organisation’s data protection, network security and process requirements, can lead to unpredicted vulnerabilities Continue Reading
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Interview: How Hackney Council will help accelerate innovation across London boroughs
Hackney Council’s director of ICT, Rob Miller, talks to Computer Weekly about how one of the most digitally advanced local authorities plans to collaborate with counterparts across the capital to revamp public services delivery Continue Reading
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AI storage: Machine learning, deep learning and storage needs
Artificial intelligence workloads impact storage, with NVMe flash needed for GPU processing at the highest levels of performance – and there are other choices right through the AI data lifecycle Continue Reading
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Rise in business-led IT spend increases risks and opportunities
Digitally leading businesses benefit from faster time to market, better employee experience and improved finances, but lack of partnership between CIOs and business units can jeopardise progress, says Harvey Nash / KPMG survey Continue Reading
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Convenience, digitisation and the impact on the physical store
Digital technologies and the need for convenience have changed the way consumers shop, but what will this mean for the purpose and size of physical stores? Continue Reading
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Big tech chiefs boycott parliamentarians investigating citizens’ privacy
An International Grand Committee on Big Data, Privacy and Democracy considers whether failure to protect citizens’ privacy constitutes grounds for anti-trust regulation against Facebook and other big tech companies Continue Reading
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How retail store technology is filling the ‘imagination gap’
Retailers are using in-store technology to reduce the time between shoppers’ consideration phase and purchase, but how is it engaging them and triggering conversions? Continue Reading
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Cloud storage and its main cost components
We run through the main items charged for by the big cloud storage providers, such as capacity, storage type, transactions, data egress, networks and data protection Continue Reading
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Making multicloud work: Is it really worth it?
Enterprise interest in multicloud deployments is on the rise, but with so many moving parts to take care of, will the benefits end up being too hard-fought to make it viable for most enterprises? Continue Reading
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Cutting employees some Slack: The rise of messaging apps in retail
Slack’s 2019 stock market debut raises the profile of enterprise collaboration software, but what options do retailers have in this space and how are they using the technology? Continue Reading
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Sainsbury’s Bank moves data to AWS cloud with Teradata UDA
Bank decided on a fundamental shift to AWS cloud, using Teradata’s Unified Data Architecture, after it was divested from Lloyds in 2013. Here’s how it built from a new ground zero. Continue Reading
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Skills, digital and the manufacturing sector
Manufacturing still accounts for a large amount of the UK economy, and when it comes to the fourth industrial revolution, the UK has aspirations to be a world leader – but does it have the digital know-how to back it up? Continue Reading
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Software-defined storage vs NAS/SAN: What are the options?
We look at the pros and cons of software-defined storage and weigh up when it’s a better option than buying NAS and SAN pre-built hardware shared storage arrays Continue Reading
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Cloud’s low-hanging fruit: Backup, tiering and data sharing
Native cloud operations can have a steep on-ramp in terms of enterprise IT readiness, but some things are relatively easy to port to a tier of storage in the cloud Continue Reading
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Vulnerability assessment done. Now what?
Vulnerability assessment establishes the current state of an organisation’s cyber security, but to meet industry best practices, companies should go beyond that to achieve continuous improvement Continue Reading
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CW500 Club: Rising to the IT ethics and sustainability challenge
As technologists are asked to take a position of continuing leadership in the digital revolution brought about by tools such as artificial intelligence, the Computer Weekly CW500 Club looked at how to innovate in an ethical and sustainable way Continue Reading
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Debugging bug bounty programmes
Bug bounty programmes have recently become a popular method of vulnerability management, but poor programme management can lead to development teams becoming overwhelmed and bugs being missed Continue Reading
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Regional differences in the UK’s computing curriculum
Teaching young people about the importance of digital skills is a focus of the education system across the UK, but the delivery of these skills is different across England, Scotland, Wales and Northern Ireland – who has it right? Continue Reading
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Interview: Data takes centre stage at Lloyd’s of London
The 330-year-old insurance market is evolving its data efforts as part of a far-reaching modernisation strategy, focusing on artificial intelligence and driving employee data literacy Continue Reading
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Rehumanising healthcare through technology
Tech companies internationally are offering innovative ways to access niche healthcare services that promise to ease patients’ fears about the use of technology over humans Continue Reading
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Scale-out NAS: File storage with cloud and flash from big five
We run the rule over scale-out NAS from the big five storage array makers to find all-flash and hybrid-flash commonplace and use of the cloud as a tier almost ubiquitous Continue Reading
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Mobile phones and health: is 5G being rolled out too fast?
European countries are rolling out 5G mobile communications at breakneck speed as they seek to gain a competitive edge over the US and Asia. But some scientists have raised questions about the effects of 5G mobile phone radiation on public health ... Continue Reading
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Hyper-converged infrastructure vs NAS and SAN shared storage
Can compute, storage and networks in one box be a better option than shared storage? And which organisations can most benefit from it, and for what scale of deployment? Continue Reading
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Cloud storage 101: Specifying for cloud storage
We run through key questions to ask when specifying cloud storage, such as disk type, performance, availability and the possible hidden cost of getting data out of the cloud Continue Reading
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Politics, privacy and porn: the challenges of age-verification technology
The age-verification requirements of the Digital Economy Act are to come into force in July this year, but registering people’s personal details for accessing age-restricted content carries significant risks and challenges Continue Reading
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Retail technology, sports sponsorship and a global marketing opportunity
Sports sponsorship remains a focus area for B2B software companies and retail technology businesses looking to impress the C-suite Continue Reading
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How botnets pose a threat to the IoT ecosystem
While connected devices are transforming our personal and working lives in a multitude of ways, they are also a growing security risk – attackers are hijacking these devices and turning them into internet of things botnets Continue Reading
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Competitive threats: What the growth in new public sector cloud frameworks means for G-Cloud
Public sector IT buyers may soon find themselves spoilt for choice when it comes to deciding where to procure their cloud services, thanks to the emergence of several new frameworks, but where does that leave G-Cloud? Continue Reading
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Blackout after Brexit: UK datacentres brace for post-EU power supply and cost changes
As the uncertainty over how the UK intends to extricate itself from the European Union rumbles on, datacentre operators are weighing up how Brexit might affect the availability and cost of the power they need to run their facilities in future Continue Reading
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EMIS Group CIO: Breaking down NHS patient data silos by going all-in on AWS
EMIS Group CIO Pete Malcolm is in the throes of a sizeable revamp of the healthcare provider's flagship software system for GPs that will see it go all-in on AWS, while addressing the government's push to make NHS data systems more open and ... Continue Reading
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How Europe’s largest datacentre is helping to expand broadband access
NGD, the operator of the largest datacentre in Europe, is playing an unlikely role in helping expand access to full-fibre broadband in south Wales. We find out how, and why Continue Reading
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Futuristic logistics: retailers focused on rapid delivery
From Asos Instant to Ocado Zoom, and a host of new services in between, rapid delivery is gaining traction in UK retail in an attempt to meet customer demand Continue Reading
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Is it too soon for AI in the education landscape?
This year saw education secretary Damian Hinds call for more tech in schools to help reduce teacher workload, but are schools ready, and how do we fix the pressing issues faced by UK education? Continue Reading
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Using simulated disaster management to tackle the security skills gap
With the increasing need for cyber security professionals, organisations are turning to new ways to address the skills gap facing the security sector Continue Reading
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What are the CDN options for enterprises?
We look at how content delivery networks can give your organisation’s web presence a literal edge Continue Reading
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Collaborative security approaches underpin container success
Containers are helping organisations to accelerate age-old software development approaches, but success is underpinned by a constant and team-wide attention to security Continue Reading
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NVMe startups’ different routes to flash performance gains
NVMe offers huge flash performance benefits, but no one is quite sure how to overcome the challenges that brings and startups are trying several different approaches Continue Reading
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The nightmare driving test: How to make sure self-driving cars are safe
Simulating realistic environments using deep learning to enable self-driving cars to learn the rules of the road will prove more useful than any amount of real-world practice. We find out why, and meet the people doing something about it Continue Reading
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NetSuite CEO Evan Goldberg: Oracle ownership is symbiotic
Evan Goldberg, chief executive officer and founder of NetSuite, talks about the company’s narrative, from cloud applications pioneer to its acquisition by Oracle Continue Reading
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The rise of DevSecOps
The increasing complexity of security threats facing enterprises is leading to DevSecOps approaches, which combine operations and development with security, so that all business units are involved in security operations Continue Reading
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Interview: Andy Berks, digital product director, Asos
Asos’s digital product director Andy Berks talks about how the online retailer has used AI and machine learning technologies – and why the needs of the customer have to come first Continue Reading
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Top 10 cloud storage stories of 2018
Top trends in cloud storage in 2018 included key enablers of hybrid- and multi-cloud such as native cloud storage, array makers’ cloud appliances and distributed file systems Continue Reading
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Ready, headset, go: Retailers racing ahead with VR for staff training
Has virtual reality found its prime retail user case as a staff training tool? Recent moves from Costa Coffee and Walmart suggest it has Continue Reading
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CIO trends for 2019
Harvey Nash’s CIO practice director shares her prediction on CIO trends for 2019, which include a growing demand for new technology skills, innovation and customer-focused initiatives Continue Reading
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Fashion retail’s sustainability challenge and how technology can help
UK fashion retailers were grilled in Parliament last month on sustainability, so how might technology like blockchain or online recommendation tools help as they look to improve their green credentials? Continue Reading
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Brexit implications for data protection
Leaving the European Union will have serious implications for data protection in the UK unless adequate steps are taken, so businesses are advised to have contingency plans in place Continue Reading
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Nike and Zara drive fashion retail’s self-service future
New store openings from Nike and Zara show it is not just in grocery stores where self-service technology is impacting retail. Continue Reading
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How to build SME storage using public cloud storage
Small companies can often take advantage of public cloud storage offerings to supplement or replace on-premise infrastructure. We look at key options in file, block and object storage Continue Reading
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IBM pushes boundaries of AI, but insists companies take an ethical approach
Researchers at IBM are pushing the boundaries of what artificial intelligence and machine learning can do, but remain wary of the ethical implications that accompany the proliferation of this technology Continue Reading
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Securing the SD-WAN: The next network challenge
Every time an enterprise weighs up whether or not to try SD-WAN, security is an essential part of the picture Continue Reading
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It’s complicated: How enterprises are approaching IAM challenges
Identity and access management challenges are evolving with digital transformation. Computer Weekly explores some of the ways organisations are ensuring the right people gain the right access to the right resources Continue Reading
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Where in Britain works best for IT?
Where is the best place to be an IT professional in the UK? Computer Weekly looks at which location comes out on top for tech companies, and it’s not Silicon Roundabout Continue Reading
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Fortunes of storage vary in big five led by Dell EMC and NetApp
The big five take 50% of the enterprise storage market, with Dell EMC and HPE dominating. But some struggle with successive quarters of shrinkage while others see storage shine Continue Reading
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Manchester’s evolution from rag trade to e-commerce riches
As Amazon and Moonpig plan to open Manchester hubs, the focus once again turns to the city’s in-demand digital and e-commerce scene Continue Reading
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Trusted nodes: The next generation in quantum key distribution
QKD is a form of protection against interception by quantum computers, but cost and technical limitations have made the technology impractical. Could trusted nodes make all the difference? Continue Reading
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A new era of collaboration for the NHS
Great Ormond Street Hospital's new research and innovation unit, Drive, marks a significant shift towards greater collaboration between NHS organisations and third-party industry partners Continue Reading
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CIO interview: Tamara Lohan, founder and CTO of Mr & Mrs Smith
Head of technology and co-founder of luxury travel firm Mr & Mrs Smith explains how the firm is revamping its technology to provide customers with a seamless experience Continue Reading
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Software requirements for international aid go beyond cloud and apps
Aid workers in extreme situations don’t always have stable access to the software they need over the cloud. Find out how they work around this Continue Reading
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GlaxoSmithKline R&D CDO on combining Hadoop and Docker to boost drug discovery efforts
Mark Ramsey, chief digital officer of research and development at GSK, describes how banking on big data, containers and on-premise technologies is speeding up the company’s efforts to uncover new drugs and improve the hit rate of its clinical trials Continue Reading
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Executive interview: Sebastian Krause, general manager, IBM Cloud Europe
IBM Cloud Europe general manager Sebastian Krause opens up about Big Blue's big bets on hybrid cloud, enterprise IT and why the public cloud market is not one it is interested in playing in Continue Reading
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Why are so few electric vehicles used for online shopping deliveries?
UK retailers appear to be in the electric vehicle slow lane when it comes to online shopping deliveries, but changes are imminent Continue Reading
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Shell CTO Yuri Sebregts talks about using AI to amplify the human impact of its workforce
Digital transformation is a multi-decade process for Shell, with artificial intelligence presenting the oil and gas giant with new opportunities to ramp up the productivity of its workforce, its CTO explains Continue Reading
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Prepare now for quantum computers, QKD and post-quantum encryption
The predicted processing power of quantum computers is likely to make existing encryption algorithms obsolete. Quantum key distribution (QKD) is a possible solution - we investigate whether QKD is viable Continue Reading
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Intelligent automation and the WAN: Is SD-WAN moving mainstream?
Take-up of software-defined networking in corporates is slower than expected. Where have we reached on the journey to software-controlled networks – and SD-WAN in particular – becoming the norm? Continue Reading
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Colocation and the hyperscalers: What the cloud giants want in a datacentre partner
The colocation market is booming on the back of the growing demand from the hyperscale cloud giants for readily available datacentre capacity, but why are some operators more successful than others when it comes to landing their business? Continue Reading
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Doorstep challenge: How retailers are innovating on delivery and fulfilment
Every retailer selling online in 2018 needs great shipping options for customers who have got used to an expanding list of choices. How are some retailers developing the proposition, and where does technology fit into the equation? Continue Reading
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How is Google taking on Microsoft Office in retail?
Carrefour represents a big-name contract win for Google’s G Suite, but will Microsoft Office still be dominant across retail? Continue Reading
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What are the current SD-WAN options for enterprises?
Software-defined wide area networking is well on its way to being a multi-billion dollar market. We assess the current state of the market and look at some of the options for enterprise CIOs and network managers Continue Reading
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Employers turn to wearable technology to help staff manage work-life balance
Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work Continue Reading
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How the big five storage array makers tier data to the cloud
We look at the big five storage array makers' efforts to connect on-premise hardware with cloud storage and find automated tiering, on-ramps, and backup and archive capability Continue Reading
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Outcomes-based security is the way forward
Every security technology is effective for a limited time, but understanding data assets and their value to attackers is key to effective cyber defence, according to an industry veteran of 20 years’ experience Continue Reading
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The use cases, challenges and benefits behind retail AI
Retailers have been collecting customer data for years, and with AI technology now available to help them use it effectively, they’re jumping at the chance – but what challenges lie ahead? Continue Reading
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National Archives races to create electronic archive of EU law before Brexit
The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading
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Inside DevOps, containers and enterprise security
Global corporates are waking up to containers and orchestrated containerisation for software development that is fast and safe. Computer Weekly looks at the best approach to ensure security is not compromised along the way Continue Reading
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Sustainability and the smartphone: How to give your old device a second life
Find out what happens to your smartphone after you’re finished with it and why you should commit to the circular economy Continue Reading
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Servitisation: What it is and how it can transform companies
The idea that every product-based company needs to put service first is a radical shift in how businesses organise themselves. Is it more than rhetoric? Continue Reading
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Disaster recovery as a service: what you need to know
Technological advances make disaster recovery as a service possible, but Computer Weekly investigates whether it is practical option for all businesses Continue Reading
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Matching disaster recovery to cyber threats
While it is important to take steps to prevent cyber attacks, they can still happen. That is why disaster recovery practices are equally critical Continue Reading
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An exciting time to be in cyber security innovation
Cyber security innovation has received a £1.35m shot in the arm from the UK government with the opening of a new innovation centre in London. Computer Weekly looks at why now is a good time to be working and innovating in this industry Continue Reading
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Cyber crime: why business should report it as soon as possible
Cyber crime is affecting a growing number of businesses, yet few are reporting it. Computer Weekly lifts the veil on cyber crime reporting, looking at the who, what, when, where, how and why Continue Reading
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DevOps done right: Securing grassroots support for a top-down DevOps enterprise push
As more and more enterprises rush to join the DevOps movement, practitioners share details of how they secured grassroots support for their senior leadership team's top-down agile adoption mandates Continue Reading
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Manufacturers, technology and the fourth industrial revolution
A look at some of the innovations and technology investment focus areas for today’s manufacturing industry Continue Reading
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Assessing the hyperscale squeeze on G-Cloud's SMEs
The latest government spend data suggests public sector IT buyers are increasingly using G-Cloud to procure services from the hyperscale cloud community, prompting concerns about the impact this might have on the SME-friendly framework Continue Reading
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Need for speed: designing a modern campus LAN
Just like datacentres before them, campus LANs are increasingly being defined by virtualisation and software-based controls. Next to this shift, the hardware also continues to improve as network owners look to keep pace with user demand Continue Reading
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IPsoft’s digital worker is part of a shift in human productivity
IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia Continue Reading
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Application security more important than ever
Applications have an increasingly crucial role in our lives, yet they are also a real security threat, with hackers always finding new ways to bypass security defences. Computer Weekly looks at how organisations are responding to the challenge Continue Reading
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WD-40 oils sales and finance processes in Europe with Epicor
WD-40 has automated its business processes with Epicor ERP, finding the system’s service-oriented architecture good for providing flexibility in the company’s business growth Continue Reading