In Depth

In Depth

E-commerce technology

• One small step

  With the government encouraging SMEs to get on-line, enterprises are ready to cross into e-commerce. By aligning their services...  Continue Reading

• E-procurement is ready for ROI

  E-procurement should deliver savings but how do you measure them? Daniel Thomas reports on BuyIT's new guide to getting the best...  Continue Reading

• September 11: E-mail and remote access are key

  Businesses can get up and running quickly using just a few key applications. But no technology or planning can replace lost...  Continue Reading

• Broadband UK: BT price cuts are just the start

  The government and many in the telecoms industry have welcomed British Telecoms' broadband price cuts, while others are already...  Continue Reading

• Will 2002 be the year of B2B?

  Firms feeling the pinch and checking processes to cut inefficiency will identify areas where B2B exchanges might help. Daniel...  Continue Reading

• EC trading laws change

  UK e-business law is set to change as EU states attempt to achieve parity of rights for consumers and suppliers. It is time to...  Continue Reading

• A one-stop shop for e-business?

  Oracle claims its E-Business Suite provides 75% of the functionality to run e-business.  Continue Reading

• Everyone is searching for Britney

  Google has released details of what the online community was surfing for in 2001.  Continue Reading

• NSPCC introduces secure e-mail

  The nature of its work means electronic security is vital for the children's charity.  Continue Reading

• Amazon.com - the platform

  Has Amazon lost its way by diversifying?  Continue Reading

• Beware the e-business budget burners

  CRM and enterprise portals promise cost savings and a strong return on investment. But unless you take care at the planning...  Continue Reading

• Walking the technology tightrope in e-business

  Hardware and software costs soon mount up for any e-business implementation. The key is to make sure you don't pay for more than...  Continue Reading

• Borland AppServer 4.5

  Tim Jennings examines Borland's e-business application server offering.  Continue Reading

• Middle of the Road

  There are plenty of stories about large organisations investing millions in e-business systems and small firms punching above...  Continue Reading

• E-business success stories (They do exist!)

  Are you struggling to come to terms with Internet technology, doubtful that your e-business plans will ever come to fruition?...  Continue Reading

• Industry standards?

  They can take much of the hard work out of developing and integrating e-business systems, but finding truly open standards is not...  Continue Reading

• Perfect harmony

  E-Business Review brought together some key e-business professionals at IBM's Integration Centre in London to discuss e-business...  Continue Reading

• Hosted on-line services delivered to the courier industry

  NetDespatch is an e-business enabler and vertical application service provider (VSP) for transport and delivery firms, allowing...  Continue Reading

• E-business elite are judged

  The shortlist of candidates for the Computer Weekly E-Business Excellence Awards has been drawn up. Now for the final decisions  Continue Reading

• Bank on trust

  Banks have long been facilitators of trade, so providing trust services for e-business was a natural extension for the Royal Bank...  Continue Reading

• E-business services: Keeping customers unsatisfied

  After a decade which is supposed to have transformed the concept of customer service, why are so many companies so obviously...  Continue Reading

• An URL in every portal

  Latest e-business fashion demands everyone must have a portal. The stylish Frank Booty assesses this latest fashion.  Continue Reading

• Insurance industry risks missing e-business point

  Insurance needs to consider its customer interface first when designing e-business services, reports Hazel Ward. The present...  Continue Reading

• Strategy clinics: A positive attitude to e-business

  Q: I am a board member of an SME and have been asked to review our e-business activities in the light of the current slowdown. I...  Continue Reading

• Special Report: Effective e-strategy in a colder climate

  The fall-out from the dotcom love-in exploded the myth of "first-mover advantage" as the old bricks-and-mortar companies hung...  Continue Reading

• Biometrics coming over the horizon

  With the e-business world desperate for a better means of authenticating users, and the price of biometric devices rapidly...  Continue Reading

• Balancing the payment deficit

  Electronic billing is key to e-business processes. What's it all about?  Continue Reading

• Seagull swoops for Renex

  E-business software specialist Seagull, has agreed terms for the take-over of iSeries web emulation and host access company,...  Continue Reading

• Managing the service for business

  The development of technology continues at a breathtaking pace. The intensity of competition in the e-business world dictates...  Continue Reading

• Analysts predict rough ride for CRM

  CRM, ERP, SCM, automation and e-business software come under fire  Continue Reading

• Edge Side Includes

  One of the most significant advances in Web technology was dynamic page generation. This allowed Web pages to be constructed on...  Continue Reading

• Strategy Clinic: Delivering on your Promises

  With the opportunity to use e-business to improve efficiency and cut costs in the light of a tightening business environment, can...  Continue Reading

• The Dotcom Dilemma

  Dotcoms may belong to a new business age but most still fall well behind established companies when it comes to green issues,...  Continue Reading

• Easy access

  The Woolwich has won a Computer Weekly E-business Award for its customer-oriented bank account. Philip Hunter reviews how Open...  Continue Reading

• Judge issues wake up call to Web operators

  Internet operators will need to update their bulletin boards after a High Court judge ordered two Web sites to identify someone...  Continue Reading

• DTI slams 'farcical' unbundling

  A Trade & Industry Committee this week warned that the local loop unbundling process is in danger of becoming "farcical" and...  Continue Reading

• The language of the AS/400

  RPG has been the mainstay of ERP applications, but it can also be used for e-business, writes Nick Langley  Continue Reading

• Internet forum collapses

  The Government's e-business credentials took another dent this week after it emerged that a pioneering parliamentary Web project...  Continue Reading

• Don't get too personal with online sales

  While most business-to-consumer e-commerce is still failing to serve the consumer adequately, it looks as if many companies are...  Continue Reading

• E-procurement message is failing to hit the target

  The uptake of e-procurement and use of marketplaces among large blue chip companies has failed to take off at the speed predicted...  Continue Reading

• ACCPAC not afraid of Microsoft challenge

  The European sales manager of financial accounting, business management and e-business software vendor, ACCPAC International, has...  Continue Reading

• Slump in investor backing forces WIF into liquidation

  The World Internet Forum, the brainchild of Labour MP Derek Wyatt, has gone into liquidation, leaving debts of more than...  Continue Reading

• How do I manage business expectations

  Can you offer me any advice on how to manage the expectations of the business? End-users only contact my team to moan about a...  Continue Reading

• IBM chairman shares vision for e-business

  Under the banner “new skills, new markets, new business”, Lou Gerstner pronounced the first wave of e-business...  Continue Reading

• Think user-friendly

  Marcus Mustafa is an information architect at e-business solutions company Halogen. Here, in 10 answers, he tells what that means  Continue Reading

• No nonsense makes sense

  Chris Robson takes a practical, common-sense approach to successful Internet trading, and suggests that the keyword is value.  Continue Reading

• Sliver success

  Why 'small company' does not necessarily mean 'small markets' David Bicknell tells us why  Continue Reading

• UK e-business shrugs off the dotcom slump

  E-commerce in the UK has made a significant recovery from last year's dotcom crash and is now entering a second phase, driven by...  Continue Reading

• Words' worth

  The online retail sector is growing apace and WHSmith.co.uk is finding its place in the lead. Nathalie Towner looks at the story...  Continue Reading

• Spin-off dilemmas

  Because traditional companies are now under less pressure from dotcoms, should they consider bringing their e-business spin-offs...  Continue Reading

• W H Smith web site puts other online retailers to shame

  The online retail sector is growing apace and WHSmith.co.uk is finding its place in the lead. Nathalie Towner looks at the story...  Continue Reading

• Sainsbury's grows e-job to rival Tesco

  Sainsbury's is looking to exploit new technology alliances in an attempt to snatch the number one spot in online retail from supermarket rival Tesco.  Continue Reading

• Sun unveils rival to Microsoft .net

  Sun Microsystems has joined Microsoft, IBM, Oracle and Hewlett-Packard in the battle to grab a share of the future e-business...  Continue Reading

• Lapping rivals in the e-race

  Competitors on the first lap of the e-business steeplechase are looking to progress  Continue Reading

• JD Edwards rues missed e-business opportunities

  JD Edwards is paying the price for missing out on the e-business software boom, despite forming belated partnerships with several...  Continue Reading

• Tesco.com leads the world, says Datamonitor

  Tesco's IT team received a major fillip when analyst firm Datamonitor showed Tesco.com to be the world's largest online grocer.  Continue Reading

• Choices, choices

  A suck-it-and-see approach to choosing an e-business system simply will not do. Nick Booth offers tips on making an informed...  Continue Reading

• Honeymoon hell

  From Marks & Spencer's job-for-life culture to the dot-com danger zone: Rod Sweet talks to the man from Confetti  Continue Reading

• The warehouse of the future

  What was once the traditional warehouse is now the multichannel distribution centre. Noelle Paskewitz explains  Continue Reading

• Taking stock of your e-business

  Longevity is the goal of every e-business, but in the fast changing world of e-commerce it's not always easy to identify the key...  Continue Reading

• Easynet encroach into BT's "last mile"

  Easynet has become the first competitor in the DSL market to connect a customer to its own equipment at a BT local exchange, in a...  Continue Reading

• Battle of the e-grocers

  Gareth Cosslett explains how Tesco.com is battling to be your first port of call when you want to fill up your e-trolley  Continue Reading

• A big blueprint for e-business

  Companies have been making mistakes with their e-business strategies since the whole brouhaha over online commerce started. But...  Continue Reading

• Honeymoon's end

  2001 needs to be a year of e-business consolidation. This means realising that it is not a corporate cure-all. Danny Bradbury...  Continue Reading

• IBM offers patterns for e-business

  Companies have been making mistakes with their e-business strategies since the whole brouhaha over online commerce started. But...  Continue Reading

• Uk governemtn aims to create an e-nation

  What users really think about Government efforts to create an e-nation  Continue Reading

• Customer self-servicecould soon be considered essential for e-business

  Customer self-servicecould soon be considered essential for e-business. Annie Gurton reports  Continue Reading

• New Year's revolutions

  
  
  Toby Poston

  Editor

  This New Year, together with the traditional mixed feelings of regret, hope and rejuvenation, many will be...

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• Going, going gone! Online auctions take off

  How Andrew Heath, CEO of online marketplace GoIndustry.com, tapped into the biggest Net deals  Continue Reading

• Is the exchange shakedown on the way?

  During E-Business Month, Computer Weekly and Asera co-hosted a round-table discussion on the future of B2B exchanges. Paul Mason...  Continue Reading

• Retailers: don't delay, go online today

  High street retailers that hold back from entering the online world may pay dearly for their delay and cannibalise their offline...  Continue Reading

• Farewell to the e-envoy

  In his final interview as e-envoy Alex Allan talks to Mike Simons about success and what lies ahead  Continue Reading

• B2B: Banking on Barclays

  Alison Hutchinson, newly-appointed CEO of Barclays B2B.com, talks to David Bicknell  Continue Reading

• B2B business is booming

  If industry observers are right, B2B marketplaces look set to revolutionise the way in which businesses deal with each other  Continue Reading

• Driving home its own solution

  When GM, Ford and Daimler Chrysler set up their e-procurement marketplace, Covisint, the German giant BMW chose not to join. Why...  Continue Reading

• Top Ten UK Websites

  The August figures from Internet audience measurement company MMXI Europe reveal that more than 10.5 million people in the UK...  Continue Reading

• Avoiding the jungle of jargon

  
  
  I've just taken over responsibility for defining my company's strategy for the Internet, and I've got to deliver a report to senior management in the...  Continue Reading

• E-commerce on a plate

  Why build your own e-commerce operation when someone can provide one ready-made? Danny Bradbury shows how to farm out an...  Continue Reading

• The eyes don't have it - in three Acts

  The conflict between employee freedom and the corporate need to monitor e-mail and Internet traffic has never been so apparent....  Continue Reading

• E-trading comes of age

  Charles Schwab Europe became the first recipient of the Computer Weekly E-business Gold Award. Ross Bentley talks to the company that is setting new standards in online trading  Continue Reading

• Mister 10%

  E-visionaries: There are dozens of e-marketplaces emerging to let large corporations trade their surplus inventory. But when the...  Continue Reading

• Getting returns from e-procurement

  Paul Donovan discovers that if companies choose the right areas and are prepared to be patient, e-procurement can offer...  Continue Reading

• XML brings aero savings

  Pratt & Whitney, the world's largest aero engine manufacturer, is to implement an XML-based parts ordering system that could provide huge savings in staff time  Continue Reading

• The growth of e-broking in the UK

  A recent report from financial body the Association of Private Client Investment Managers and Stockbrokers (APCIMS) says online...  Continue Reading

• How to conduct an e-project

  The key difference between an e-project and a traditional one is time. Julia Vowler explains what this means for managing the...  Continue Reading

• How e-skills gap stymies business

  There is currently a 31% staff shortfall in E-business. An analyst firm offers some advice on filling the gaps  Continue Reading

• Summit to tackle consumers' Internet fears

  
  
  Hazel Ward

  Lack of consumer confidence in e-commerce is to hit the agenda at a summit of European consumer associations due to meet in...

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• Manufacturers lack e-business strategy

  Despite exciting possibilities, UK manufacturing lacks an e-strategy, writes Antony Adshead.  Continue Reading

• An alphabetical slice of the telecoms pie

  To get real value for money from your communications infrastructure, you've got to understand exactly what the suppliers are...  Continue Reading

• Wrinklies get an online facelift

  Lindsay Nicolle talks to a designer who has learnt the secret of selling beauty products online.  Continue Reading

• To B2B or not to be? E-markets in motor manufacturing

  To B2B or not to be? John Adamson surveys the growth of e-marketplaces in the auto manufacturing industry and asks why big...  Continue Reading

• E-business directions

  Professor Martin Healey on evolving e-business  Continue Reading

• Children need Web havens

  
  
  Nabil Shabka

  Soapbox

  Last week's news that a 33-year-old man had behaved indecently with a teenage girl after contacting her via an...

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• E-skills key to progress

  UK companies are making slow progress in adapting to the demands of the new e-business environment  Continue Reading

• E-marketplaces set to crash

  Wireless banking, the rise of application service providers and a new dotcom crash were some of Gartner Group's predictions at...  Continue Reading

• B2B: 10 minutes can change your business

  In the fast-moving world of e-business, every second counts. So if you've only got 10 minutes, read this summary of the issues...  Continue Reading

• Strategy Clinic: Testing times ahead of in-house e-commerce application

  How much of our development time should realistically be taken up by testing? How can I make our company relevant to the market?...  Continue Reading

• We will act where Labour has failed

  William Hague, leader of the Opposition, outlines the Conservatives' plans on e-business and promises to ditch new regulations...  Continue Reading

• The night of a thousand stars

  Computer Weekly is proud to announce the winners of the E-Business Excellence Awards  Continue Reading

• Small retailer six-packs a mighty punch

  Gareth Cosslett finds out how a small retail chain used a killer combination of online shopping and home delivery to take on...  Continue Reading