In Depth

Collaboration software and productivity software

Choose tools to prevent communication overload

Social media platforms can improve collaboration, but organisations need to be careful not to swamp staff with messages Continue Reading
Rise of the machines: How AI is changing unified communications

Artificial intelligence is now moving into live UC environments at scale. We look at the impact it will have and what lies ahead Continue Reading
The changing face of enterprise collaboration

Enterprises are turning to social platforms to optimise communication among their workforces. Computer Weekly looks at some examples Continue Reading
Exploring UCaaS: The main benefits for enterprises

Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
Cutting employees some Slack: The rise of messaging apps in retail

Slack’s 2019 stock market debut raises the profile of enterprise collaboration software, but what options do retailers have in this space and how are they using the technology? Continue Reading

Software requirements for international aid go beyond cloud and apps

Aid workers in extreme situations don’t always have stable access to the software they need over the cloud. Find out how they work around this Continue Reading
Chromebooks and G Suite: a good working alternative

We look at Chromebooks as collaboration clients, both in Google-oriented and mixed-platform environments Continue Reading
Focus on content collaboration strategies

Content collaboration platforms can enable businesses to create an agile and modern digital workplace Continue Reading
Has collaboration software wrought perilous communication overload?

A new generation of collaborative software, such as Slack and Microsoft Teams, could prove a knowledge management boon. But does it have a dark side of communication overload? Continue Reading
How Australian enterprises are unifying business communications

Business leaders and experts in rolling out unified communications tools in Australia stress the importance of change management and employee consultation to avoid digital white elephants Continue Reading
ASEAN’s growing appetite for unified communications

Led by enterprises in Singapore and Malaysia, adoption of unified communications tools is expected to grow with the surge in demand for cloud-based and hosted offerings Continue Reading

In the know: how a digital workspace can drive innovation

In a digital world, engaged employees can support innovation using a new generation of tools that leverage behavioural science and more Continue Reading
The death of the mainframe is greatly exaggerated, says CA

With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading
ASEAN firms warming up to enterprise mobility amid roadblocks

From startups to postal companies, organisations across the ASEAN region see mobility as strategic to their businesses, even as they face headwinds such as security and talent shortages Continue Reading
Making sense of data with cloud-based BI

An Australian non-profit group has turned to business intelligence and analytics to simplify reporting requirements, even as adoption of such tools vary across the Asia-Pacific region Continue Reading