In Depth
In Depth
Business applications
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From consumers to contributors: The evolution of open source in the enterprise
The use of open source software is commonplace in enterprises, but many organisations are still reluctant to contribute their own code, despite the benefits it can bring Continue Reading
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Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix
Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
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Integration is key to Office 365’s progress
We look at how Microsoft Office 365 works and how far it has gone towards becoming a platform for integrating other tools Continue Reading
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Automated decision making shows worrying signs of limitation
AI and data-driven decision making projects need to be handled with care – worrying limitations revealed in the law and healthcare Continue Reading
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How logic games have advanced AI thinking
Pitting a chess computer against a chess champion used to be the end goal for machine intelligence. We explore how game play has improved artificial intelligence Continue Reading
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Is cloud ERP software ready for prime time?
While cloud-based enterprise resource planning applications are more widely adopted in the Asia-Pacific region, some companies are still hanging on to on-premise systems that remain core to their business Continue Reading
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Côte banishes planning ‘pain and anguish’ from menu with Anaplan
Restaurant chain has replaced spreadsheets with Anaplan financial planning software as it seeks more strategic control over growth Continue Reading
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MicroStrategy CEO Michael Saylor speaks about ‘expanding universe’ of BI
Co-founder and CEO of MicroStrategy takes the long view on business intelligence and sees its universe expanding with mobile technologies Continue Reading
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Blockchain starts to prove its value outside of finance
Technology behind bitcoin is being adopted in supply chains, power networks and even to support independent musicians Continue Reading
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How composable applications can improve software development
We speak to experts in the field of software development about the pros and cons of componentising application software Continue Reading
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Silicon Valley startups aim to make big data capture and prep slicker
A group of California-based startup and early-stage data analytics and management companies are bidding to make big data, including sensor data, more tractable for analysis Continue Reading
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DevOps done right: Why work-life balance matters to digital transformation success
DevOps practitioners warn enterprises off neglecting the health and well-being of the IT staff responsible for delivering their digital transformation projects Continue Reading
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The changing shape of mobile apps
We find out how organisations can gain the agility they need to keep pace with mobile app innovation Continue Reading
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CW@50: A history of IT outsourcing
Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading
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Overcoming the scale-up challenge of enterprise DevOps adoption
CIOs and IT leaders share their advice on what enterprises can do to accelerate the spread of DevOps within their organisations Continue Reading
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CW@50: Spreadsheets and ERP – 50 years of software coding business
Business software has been a rich field for IT professionals over the past five decades, and we are on the cusp of a new era of customers rolling their own for competitive advantage Continue Reading
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NoSQL database technology finds use cases, but still minority sport
From managing water meter data, through Bitcoin and video data, to web publishing, NoSQL database technology is finding real use cases. But it's likely to be stuck at 10% of the market for some time Continue Reading
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For IBM, the answer is Watson. But what is the question?
IBM is promoting its Watson natural language processing analytics technology as it tries to move its core business beyond technologies that it pioneered, but which have become commoditised. Will it fly? Continue Reading
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Graph database technology starts to come of age beyond social media
Graph databases, based on mathematics known for three centuries, are starting to yield value for businesses beyond Facebook and Twitter Continue Reading
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CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
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CW@50: Data management – Five decades of prospecting for business value
Data management and business intelligence have been at the heart of business value creation for decades. Read about how Computer Weekly has tracked their promise and tribulations Continue Reading
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Singapore’s Jurong Health Services: Transforming healthcare through data technologies
Ng Teng Fong General Hospital (NTFGH) is being recognised for its high standards of data use Continue Reading
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CW@50: From ICL to ITIL
Standardisation helps industries to grow. Here in the UK, a number of highly influential standards emerged that have become building blocks for the modern computer industry Continue Reading
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CW@50: The heyday of British computing - how the Brits ruled IT
We examine how the 1940s, 1950s and 1960s became an age of great innovation for the British computer industry Continue Reading
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Combine data mining and simulation to maximise process improvement
Data mining and computer simulation can be used together to better model and improve industrial processes, city development and other complex systems Continue Reading
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Digitisation connects customers to companies on a new level
‘Digital’ provides more ways for people and businesses to connect than ever before, and a transformed role for IT in businesses old and new Continue Reading
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Interview: James Bamford on surveillance, Snowden and technology companies
Investigative journalist and documentary maker James Bamford was among the first to uncover the secrets of the US National Security Agency and its global surveillance Continue Reading
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How to free your business and staff with self-service
Introducing self-service IT can improve efficiency and hand control to the employee – so long as it’s done right Continue Reading
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First steps taken on 'omni-channel' customer experience
The future customer experience might be personalised, but there is a long road ahead yet Continue Reading
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Does Cambridge University Hospital’s Epic project indicate NHS lacks capacity?
Cambridge University Hospitals NHS Foundation Trust’s £200m eHospital project was seen as a model of how an NHS trust could revolutionise its IT, autonomously. A tale of over-ambition? Continue Reading
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Ford reduces injuries with virtual assembly programme
Ford is using computer-aided design to help reduce cases of productivity-sapping musculoskeletal disorders caused by the labour process Continue Reading
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How technology is helping deliver aid to Syrian refugees in the Middle East
The Syrian refugee crisis has engulfed the Middle East, but technology is proving to be an essential tool to help aid organisations support displaced people Continue Reading
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Case study: Philips takes agile approach to building bridges between business and IT
Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading
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Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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Councils explore options for online mapping tools
Councils are drawing on Ordnance Survey, Google Maps and OpenStreet Map for online mapping. What’s the optimal mix? Continue Reading
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Digital transformation needs business leaders to develop new skills
A panel of experts discuss the capabilities business leaders and corporate IT need to develop for digital Continue Reading
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Business cases emerge from growing pains of Hadoop 1.0
The hype around the early generation of Hadoop is giving way to the reality of business programmes based on Hadoop 2 and Apache Spark Continue Reading
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Better user acceptance testing through log management
Application log management provides insight into application behaviour, which can be used to build better software and gain a better hold of user acceptance testing Continue Reading
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App development companies fight back against digital piracy
How can digital companies protect their IP against a tidal wave of smartphone boosted piracy? Is digital rights management software effective enough, or is it better to adapt your business model? Continue Reading
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Digital customer experience: Beyond the website
Organisations are faced with the challenge of delivering their customers with an online experience that goes far beyond just a website Continue Reading
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Apache Spark speeds up big data decision-making
Spark, the open-source cluster computing framework from Apache, promises to complement Hadoop batch processing Continue Reading
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How building information modelling is changing the construction industry
The Cabinet Office says that by 2016, “collaborative 3D building information modelling will be required on all government projects” Continue Reading
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What are the options for electronic patient records in the NHS after NPfIT?
Many hospitals lack comprehensive electronic patient record (EPR) systems. What are the options now, in the wake of the NPfIT disaster? Continue Reading
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The state of mobile back end as a service
Common mobile application services are increasingly being hosted on central back-end servers – but what does that mean for the enterprise? Continue Reading
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Dutch organisations gradually take up cloud HCM software
While organisations in the Netherlands tend to use the traditional HR modules of the large software packages, some diversity is beginning to emerge Continue Reading
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In-store retail experience evolves with the demands of tech-savvy shoppers
The increasing demands of today's "always-connected" shoppers are redefining the in-store buying experience Continue Reading
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Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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Q&A: MarkLogic CEO Gary Bloom talks strategy
Gary Bloom, CEO of NoSQL database supplier MarkLogic, talks to Computer Weekly about strategy Continue Reading
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The digital CIO: Why embrace digital innovation?
Having the right digital strategy can make or break an organisation Continue Reading
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Demystifying Kubernetes: the tool to manage Google-scale workloads in the cloud
We are witnessing a new technology wave in the form of immutable infrastructure and micro-services Continue Reading
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Sweden’s Klarna and Spotify design big data architectures to aid business growth
Many organisations still don't know how to capitalise on big data. Swedish firms Klarna and Spotify are making use of its possibilities Continue Reading
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Choice and ease of use: key elements of a good app store
Companies need to focus on individual user requirements and make sure their app store delivers the right tools for the right job Continue Reading
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The internet of things is coming: Is your datacentre ready?
Gartner estimates the IoT will see 26 billion units installed by 2020 – channelling huge volumes of data traffic into datacentres Continue Reading
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What ingredients go into the successful app store?
An enterprise app store should provide the controlled availability of apps for employees.We look at what is available for organisations to use Continue Reading
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Wearable technology will up the game for sports data analytics
Wearable technology is a big industry thanks to the ‘quantified self’ movement. It’s now giving a boost to professional sports data analytics professionals Continue Reading
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Big Apple revolution: How to manage Macs in the enterprise
Apple’s products were once niche devices. Now, following a consumer-led initiative, they are widely used across the enterprise Continue Reading
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A guide to smart home automation
Unless it is a new build, the challenge in creating a smart home is that technology must work irrespective of the age of the property Continue Reading
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Unilever puts SAP at the captain’s table
Consumer goods company Unilever works hand in glove with SAP in “speeding up its growth”, according to senior executives at the two firms Continue Reading
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Can the mainframe remain relevant in the cloud and mobile era?
IBM mainframes run more than 1.1m transactions per second, yet the mainframe has remained largely unfashionable. We investigate Continue Reading
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Using NoSQL databases to gain competitive advantage
NoSQL is attracting growing interest from businesses - we examine three case studies: Amadeus, i2O and Temetra Continue Reading
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No more email? Why companies are turning to collaboration technology
Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading
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Hadoop 2 opens new vistas beyond current UK data management practice
Hadoop 2 enables a greater range of data-crunching tasks, beyond Hadoop’s previous scope of batch processing, directly within the stack itself Continue Reading
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Big banks' legacy IT systems could kill them
A banking T-Rex is dying and nimble competitors will pick at its carcass. Is it too late for the retail bank giants to overhaul their IT and survive? Continue Reading
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Minerals firm Imerys upgrades IFS ERP as economy lifts
Imerys has 30 different ERP systems around the globe. A plan to move to a single instance of ERP, thrown off course by recession, was achieved in 2012; other business benefits have accrued Continue Reading
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Optimising performance and security of web-based software
On-demand applications are often talked about in terms of how suppliers should be adapting the way their software is provisioned to customers. Continue Reading
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Procter & Gamble uses Teradata cloud analytics for global marketing
Procter & Gamble has 15,000 websites, but sells almost exclusively through retailers. This makes gathering intelligence on customers tough Continue Reading
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High street stores embrace digital to entice customers
Customers are using technology in favour of the high street, but some stores are fighting fire with fire. Continue Reading
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A guide to WebRTC
Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading
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VPNs: The past, present and future
We give you a rundown of all you need to know about virtual private networks and how the cloud is changing their future Continue Reading
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Virgin Media uses ETAdirect to manage engineers more predictively
Virgin Media is using predictive analytics to get the right engineer out to the right problem. It believes its use of TOA Technologies cloud-based ETAdirect system gives it a competitive advantage Continue Reading
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Big data journalism exposes offshore tax dodgers
How journalists harnessed big data to challenge offshore financial secrecy Continue Reading
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From chess to ping pong: How Pegasystems is capturing the Fortune 500
Pegasystems is winning business from the world's leading companies as business process management technology enters the mainstream Continue Reading
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Tools for talent management
An increasing number of human resources management systems are coming to market.. What are the benefits? Continue Reading
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Windows XP end of support: What to do next
CIOs may not wish to carry on running a 12-year-old desktop OS, but thousands of incompatible applications leave many with no choice Continue Reading
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The history of OpenFlow
Computer Weekly takes a look back at the beginnings of the software-defined networking protocol and the technology behind it Continue Reading
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Process big data at speed
Low-cost solid state memory is powering high-speed analytics of big data streaming from social network feeds and the industrial internet. Continue Reading
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How 3D printing impacts manufacturing
With the ability to create on-demand specialist tools, any initial investment in 3D printing technology could quickly pay for itself. Continue Reading
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GE uses big data to power machine services business
GE, one of the UK's largest manufacturers, is using big data analytics with data generated from machine sensors to predict maintenance needs Continue Reading
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The limitations of traditional SaaS integration approaches
Time and budget constraints are forcing many organisations to rethink their integration strategy and find a well-aligned solution Continue Reading
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How to integrate SaaS with your local business systems
As software as a service matures, CIOs need to look at how well cloud-based products integrate with existing on-premise systems Continue Reading
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Amazon: Gold standard of the cloud?
Amazon Web Services is the benchmark for cloud in the enterprise but can it handle the challenge of federated cloud services? Continue Reading
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CW500: Managing the mobile workforce (part 1)
Mobile working has transformed Colt Telecommunications beyond recognition over the past three years Continue Reading
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How to manage unstructured data for business benefit
The cloud offers some progress in the resource-sapping management of unstructured data, but it is critical to work back from the business case. Continue Reading
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Outsourcing IT services: goals and negotiations
Tactical and strategic negotiations are important to businesses of all sizes, from SMEs to the largest enterprises Continue Reading
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How to make sense of the big data universe
Analysing big data can be a daunting prospect, so find out what you need, where it is and how to deal with it Continue Reading
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Data virtualisation on rise as ETL alternative for data integration
The Phone House and Novartis have turned to data virtualisation from Denodo and Composite to gain a single logical view of disparate data sources. Continue Reading
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Making money from data: Financial business intelligence at work
Finance professionals are heavy users of BI and predictive analytics software. Find out how a variety of European finance functionaries are analysing trends, cutting costs and finding new business. Continue Reading
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When X.509 security certificates fail, servers break
Why are X.509 certificates causing computers to stop dead? Continue Reading
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Case study: Nokia rethinks HR with web portal
Mobile phone manufacturer Nokia has reduced its HR costs by between 20% to 30% after rolling out a web-based HR portal for its 60,000 employees. Continue Reading
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CIO interview: Tony Prestedge, COO, Nationwide
Tony Prestedge took over as COO at Nationwide in 2010, mid-way through a five-year transformation project. He tells Karl Flinders how the company is transforming its business through a £1bn investment in technology, how the IT department changed ... Continue Reading
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CIO interview: Martin Davies, head of technology at Bet365
The success story of £5.4bn-per-year online gambling company Bet365 is nothing to do with luck and everything to do with technology. Continue Reading
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RightNow: Oracle and next-generation CRM
In his opening keynote presentation at the RightNow Summit 2011 in Newport, Greg Gianforte, RightNow founder and chief executive officer, presented his view of device-aware CRM. Continue Reading
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How the financial services sector uses big data analytics to predict client behaviour
The financial services sector has gone through unprecedented change in the last few years. Customers are expecting a more personalised service from their banks. Regulators have reacted to the credit crunch with significant changes to regulation with... Continue Reading
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What is big data and how can it be used to gain competitive advantage?
Cliff Saran discovers how big data can deliver big business benefits without excessive IT investment Continue Reading
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Case study: How a small business can benefit from SaaS
Professional beauty products distributor SweetSquared considers using Microsoft Office 365 alongside browser-based SaaS. Continue Reading
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Clarion Events Extends the Life of its System i and JD Edwards environment with Magic Software
Clarion Events is one of the UK's leading exhibition and event organisers. For over 30 years Clarion Events has been creating and developing stimulating and effective exhibitions, conferences and seated events in the UK, EMEA, Asia and America. ... Continue Reading
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Case study: Bell Canada rings up big revenues with Infor CRM
Bell Mobility, a division of Bell Canada Enterprises, implemented an Infor customer relationship management solution, Interaction Advisor, and worked with Infor to transform Bell Mobility’s two call centers - with a combined 550 customer service ... Continue Reading
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The cloud computing revolution
Hewlett-Packard has become the latest supplier of many to sound the death knell on the IT department. Continue Reading
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Facing up to security perils of outbound traffic
What about the threat from within and, more specifically, the security issues that arise from outbound traffic risks? Continue Reading
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Chinook helicopter disaster - computer software failure or pilot error?
Chinook helicopter crash: was it computer software failure or a cause we'll never know? This article gives the background to the Chinook helicopter disaster with links to all the relevant articles published by ComputerWeekly and other useful web ... Continue Reading