In Depth

In Depth

Big data analytics

• Machines delve deep into customer minds

  Deep learning can help customer insight teams advance rapidly in their mission to understand their customers  Continue Reading

• Data Lab CEO Gillian Docherty on how data can boost Scottish economy

  Gillian Docherty, CEO of The Data Lab, outlines the organisation’s mission to turn analytics and artificial intelligence to benefit Scotland’s economy  Continue Reading

• Are you human? How to defeat the bots in e-commerce

  Theatres and other entertainment venues are in a constant war with ticket fraudsters commanding botnet armies, as are other purveyors of high-value, limited-edition goods  Continue Reading

• Smart speakers open new windows into customer behaviour for CRM

  Voice recognition has become a new frontier for customer relationship management. What does the new voice channel mean for understanding consumers and how will voice data integrate with existing customer intelligence?  Continue Reading

• Australian organisations unprepared for GDPR

  Faced with the double whammy of complying with Australia’s upcoming data breach notification requirement and Europe’s new data protection regime, Australian firms are behind where they need to be in their compliance efforts  Continue Reading

• Hard work, big prize: Bristol is shaping what it means to be a smart city

  Two-and-a-half years after the ambitious Bristol is Open smart city project launched, we return to the West Country to explore how things are progressing, and find out what has been learned  Continue Reading

• London councils tackle housing fraud with data science

  London's local authorities have a fraud problem with Houses in Multiple Occupation (HMOs) and are using data science to combat it, with help from Nesta, The Greater London Authority and ASI Data Science  Continue Reading

• Making sense of data with cloud-based BI

  An Australian non-profit group has turned to business intelligence and analytics to simplify reporting requirements, even as adoption of such tools vary across the Asia-Pacific region  Continue Reading

• Gitex 2017: How can blockchain make you a happier person?

  An initiative underway at Avaya hopes to use blockchain networks to help make the citizens of Dubai happy  Continue Reading

• Is artificial intelligence hype sowing damaging confusion?

  IT vendors have leapt on the artificial intelligence/machine learning bandwagon, spreading a level of confusion that threatens potential technology benefits with AI washing  Continue Reading

• Ethical software development: Ask Uber and Volkswagen

  Following TfL's decision against Uber, we investigate the role of professionalism and ethics in software development  Continue Reading

• African anti-malaria programme thrives on strong data culture

  Path health organisation is fuelling its anti-malaria programme in Zambia, and other African countries, with data analytics from Alteryx, Tableau, and others  Continue Reading

• What is intent-based networking, and what can it do for your business?

  Beyond the marketing hype, does intent-based networking mean anything, and can it improve how your infrastructure runs?  Continue Reading

• Storage 101: The IoT’s impact on storage

  The internet of things will have a huge impact on storage – the sheer volume of data, the radically different types of data created and the storage needed, from flash to object to cloud  Continue Reading

• SAS CEO Jim Goodnight: Today’s AI turbo-charged with MPP

  SAS co-founder and CEO Jim Goodnight says the value of the vogue for artificial intelligence lies in massively parallel computing, as well as cheaper storage  Continue Reading