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CW ASEAN: AI puzzle coming together
Forward-looking organisations in ASEAN are embracing artificial intelligence (AI), but mixed access to connectivity and a lack of skills and understanding are holding back wider adoption. In this month’s CW ASEAN, we take a look at how ASEAN is embracing AI and what is being done to shore up AI capabilities and adoption across the region. Plus, read about RHB Bank’s use of chatbots to help consumers apply for personal loans and how a supplier of engineering services is counting on a cloud-based human resource management system to improve efficiency.
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Features in this issue
Forward-looking organisations in the region are embracing artificial intelligence, but uneven access to connectivity and a lack of skills and understanding of the technology are holding back wider adoption
City-state will develop a national corpus of audio and text files that will enable applications such as chatbots to understand local accents, among a raft of measures to boost artificial intelligence adoption
The Malaysian lender hopes to improve the loan application experience and grow its personal loan business by 60% through a new chatbot