Recent Blog Posts

The definition of insanity is doing the same thing over and over again, but expecting different results. It's a handy quote for all occasions - whether or not you believe Albert Einstein ever ...

In some ways, the recent completion of Plantronics’ $2 billion purchase of Polycom was more surprising for the amount paid than the fact that this is basically an audio headset supplier taking over ...

This might best be achieved by engaging sponsors via sector/market/problem specific practitioner workshops to distil current good practice into draft guidance that could be used by those who will ...

The last visit to Unified Comms (UC) expo in London reinforced a view that this sector is slightly misnamed. The attempt a few years ago to tack ‘and collaboration’ (UC&C) onto the end seemed ...

Like - I suspect - many people, I spend far too large a percentage of my one and only life on various 'net conferences, using a variety of platforms. Most of them are truly loathsome. So it was ...

This is a guest post co-authored by Zach Katsof, director of intelligent communications at Arkadin; Holger Reisinger, SVP of large enterprise solutions at Jabra; and Alan Shen, VP of consulting ...

Despite the opportunities for technology to be really disruptive, it is surprising how often it simply digitally replicates existing processes. There is one common business process where the ...

Interesting, timing wise, because a lot of conversations recently with vendors have revealed how much discontent there is with the classic web conferencing tools, such as WebEx and GoToMeeting. ...

Chapter 11 is never a good look for a tech supplier, whatever the reason for it. In the case of unified communications and network solutions supplier Avaya, it wanted to buy time to restructure its ...

Unified communications expert Paul Clarke says the technology is still far from ubiquity especially as more CIOs implement mobile-first strategies. From a unified communications perspective, the ...

Keeping anything safe and secure involves multiple considerations. Avoid putting yourself in danger, put up a protective ‘shield’, detect when that is compromised, take mitigating action. When it ...

There were plenty of amazing products launched and on display at ISE2017 in Amsterdam in early February. But in the background buzz there was a common theme of an industry in transition. While many ...