Recent Blog Posts
IT operations management and IT support
-
In The Current Issue:
- Beyond Docker and Kubernetes: The container ecosystem continues to evolve
- Application and device security under the spotlight
- As prime minister unveils Brexit plans, TechUK calls for deal on services
Helpdesk technicians in IT departments around the world will rejoice at Amazon’s announcement of a corporate version of its voice-enabled assistant Alexa for use in the workplace. It cannot now be ...
A new research report from Quocirca, Damage Control – The impact of critical IT incidents, shows the scale of the challenge faced by organisations as they struggle to address the volume of ...
-
As organisations become more reliant on IT, problems with IT systems are increasingly unacceptable. The response is to invest more in tools to reduce the impact and cost of critical IT events.
-
Critical IT events are an inevitability for any organisation. However, new Quocirca research shows that effective operational intelligence can reduce their impact and cost.