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IT operations management and IT support
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In The Current Issue:
- Weather Source uses Snowflake to keep ahead of extreme weather
- Oracle execs bullish against SAP on cloud applications ground
- The big retail tech themes from Retail’s Big Show
Nelson Petracek, chief technology officer at Tibco says that one of the issues in deploying and managing edge computing devices is how will the device metadata be managed and governed. Such ...
Helpdesk technicians in IT departments around the world will rejoice at Amazon’s announcement of a corporate version of its voice-enabled assistant Alexa for use in the workplace. It cannot now be ...
A new research report from Quocirca, Damage Control – The impact of critical IT incidents, shows the scale of the challenge faced by organisations as they struggle to address the volume of ...
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As organisations become more reliant on IT, problems with IT systems are increasingly unacceptable. The response is to invest more in tools to reduce the impact and cost of critical IT events.
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Critical IT events are an inevitability for any organisation. However, new Quocirca research shows that effective operational intelligence can reduce their impact and cost.