Recent Blog Posts

This is a guest blog post by Brendan O’Rourke, head of design at BriteBill, an Amdocs company. It’s no secret that today’s customers are more demanding than previous generations. They share their ...

This might best be achieved by engaging sponsors via sector/market/problem specific practitioner workshops to distil current good practice into draft guidance that could be used by those who will ...

There is a term which crops up a lot in the technology sector - ‘legacy’. Occasionally, especially when talking to very long-established companies, the term ‘heritage’ occurs. It is useful ...

Facing negative PR all around after announcing a strategic realignment that is to see 13,000 employees made redundant and the closure of its central London HQ after over 100 years, even the good ...

After yet another set of lacklustre earnings and with over 10,000 staff facing the axe, embattled BT CEO Gavin Patterson needed a quick win. Today's launch of new consumer offerings from both BT ...

Are Britain’s internet service providers (ISPs) coming up short when it comes to helping their less tech-savvy users protect themselves against the scourge of telephone scams and online fraud? In a ...

At Huawei’s annual analyst summit in Shenzhen this week, the Chinese technology giant unveiled its predictions about what the future holds from a technology perspective in its Global Industry ...

An internet connection is as important as food and water to the displaced

Australia’s broadband is under siege from a group of vicious cockatoos with no known motive. The cables they’re eating are not thought to be made from any of the birds’ classic vices, such as fruit ...

Apple proudly claims it’s set the path of technology for the next decade with its iPhone X, but it would’ve been nice if it just did that with the one it announced half hour earlier. Instead, the ...

The money can only be spent by councils with above contract access or below contract spend to allow BT to extend access or improve services.

Unified communications expert Paul Clarke says the technology is still far from ubiquity especially as more CIOs implement mobile-first strategies. From a unified communications perspective, the ...

In this guest blog, Anthony Sutton from Cobham Wireless discusses how venue owners can maximise visitor satisfaction by improving mobile network availability. It’s match day! You’ve managed to get ...

Computer Weekly has been banging the drum for full-fibre broadband for several years. We’ve been critical of BT for its reticence and reluctance to embrace fibre to the premises (FTTP) as the ...

So the Digital Economy Bill, setting new standards for broadband and mobile provision, data-sharing and more, is law, waved through along with a whole bunch of other stuff the government would ...

Let’s think about the UK in 2027 for a moment. By then, just 10 years from now, we will have been out of the EU for eight years. We might not even be the UK any more, but if we are, the population ...

News of the Nokia 3310’s imminent relaunch has brought Downtime over all nostalgic. Take our hand, and come with us to the cloudless summer of 2001. It’s safer there. The sun shines brightly, the ...

The move to intelligent cities runs the risk of creating problems as seen during the industrial revolution. An intelligent planet needs more thought.

Did you hear the one about the time Openreach CEO Clive Selley visited the countryside and was shocked, shocked I say, to discover that people in rural areas have difficulty accessing ...

How does the UK fund a full fibre infrastructure if BT is unable and/or unwilling to pay the price?

Because apparently, 77% of Brits are more likely to dump their partner than their broadband provider. At least, this was the main finding of a survey of 2,000 UK consumers conducted by broadband ...

Chancellor of the Exchequer Philip Hammond’s Autumn Statement showed a welcome and necessary understanding of the need to look at the long-term future of the UK’s digital economy. The £1bn ...

The broadband business rates "holiday" does not, yet, fully address the problem.

The ending of business rates on full fibre broadband has fired the start gun for an explosion of activity. But there is much more to do.

The Home Builders Federation opposes Ashford Borough Council's fibre to the home policy because it goes further than their deal with BT for free fibre.

With BT Wholesale having announced that from 2020 you will no longer be able to purchase integrated services digital network (ISDN) and public switched telephone network (PSTN) circuits as it ...

As citizens of the UK try to decipher the new thinking and emerging rhetoric of a post-Brexit-vote government and a new Prime Minister, for us in tech there is already a welcome change of tone in ...

When the Prime Minister used her closing conference speech to say it is "just not right" that "half of people living in rural areas, and so many small businesses, can't get a decent broadband ...

Last month, European Commission (EC) president Jean-Claude Juncker laid out three key objectives for a new telecoms framework, to be met by 2025. These are: to give schools, universities, research ...

Telecom Spend Doubles. Gambling & betting companies telecom spend per employee is set to double from £1,100 in 2008 to £2,200 in 2019.  The spend has been increasing year on year stoked by the ...