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Investigating Outsourcing

An insider\'s view on the issues, trends and controversies around outsourcing and IT services.

May 2014

What went wrong with Ticketmaster for Glasgow 2014 online ticket sales?
Karl Flinders - Emea Content Editor, Computer Weekly 20 May 2014

I have been following the Glasgow 2014 Commonwealth Games ticketing website debacle. Last Tuesday the ticket site, run by Ticketmaster UK, went down after huge demand caused unacceptable waiting ...

Ukraine IT industry isolated from political tension and ready to fuel economic growth
Karl Flinders - Emea Content Editor, Computer Weekly 06 May 2014

I had an interesting meeting with Torben Majgaard, CEO at Ukraine based IT services firm Ciklum. He is a central figure in a movement within the Ukrainian IT that wants the IT sector to support ...

Ten questions to ask a cloud supplier before moving your IT
Karl Flinders - Emea Content Editor, Computer Weekly 02 May 2014

Cloud computing has been hijacked by the IT suppliers. Let's face it people have been accessing applications via web browsers for a long time. OK strictly speaking the cloud is multitenant, pay as ...

SearchCIO

Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data ...
FTC's change to policy could make for healthier mergers
Cornell's Robert Hockett said the FTC's recent decision to rescind a 1995 policy could help prevent bad mergers, as scrutiny of ...
Chinese regulatory crackdown is about control, not data privacy
Despite China's messaging, analysts believe the government's recent regulatory tightening on tech companies is more about control...

SearchSecurity

10 ways blockchain can improve IAM
DLT has the potential to revolutionize the identity management space. From boosting privacy to improving visibility, here are 10 ...
Federate and secure identities with enterprise BYOI
Consumers have been using the federated identity concept 'bring your own identity' through social sign-on for years. It is time ...
Network security in the return-to-work era
IT teams are dealing with the challenge of reconnecting devices to office networks as employees return to work. Here's how your ...

SearchNetworking

Enterprises look to formalize WFH network architecture
As work-from-home programs prove they're here to stay, enterprise network teams are assessing their network designs to ensure ...
5G core network functionality driven by SDN, NFV
To reap the full benefits of 5G, operators are using SDN, NFV and network slicing to build out core network functionality.
An introductory overview of 5G network capabilities
In this Q&A, author William Stallings discusses 5G services, such as network slicing and QoS, and other topics covered in his ...

SearchDataCenter

IBM z/OS V2.5 integrates mainframes with hybrid clouds, AI
Bringing mainframes deeper into the hybrid cloud mix, IBM delivered an updated version of z/OS that makes it easier for IT pros ...
Explore the benefits of data center as a service
For organizations that might struggle to purchase and maintain their own data centers, they can turn to DCaaS, which enables them...
Data center contactless tech beyond the pandemic
No-touch tech like haptics and LiDAR became commonplace during the coronavirus pandemic, but such technology can increase demands...

SearchDataManagement

Ahana raises $20M for Presto cloud data lake query tech
Ahana looks to grow the market for its open source-based cloud data query engine as the volume of stored data that organizations ...
The pros and cons of big data outsourcing
More companies are seeking outside help to capitalize on data's value. Examine the benefits and drawbacks that come with ...
7 data modeling techniques and concepts for business
Three types of data models and seven data modeling techniques are available to data management teams to convert mountains of ...

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