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Investigating Outsourcing

An insider\'s view on the issues, trends and controversies around outsourcing and IT services.

May 2014

What went wrong with Ticketmaster for Glasgow 2014 online ticket sales?
Karl Flinders - Emea Content Editor, Computer Weekly 20 May 2014

I have been following the Glasgow 2014 Commonwealth Games ticketing website debacle. Last Tuesday the ticket site, run by Ticketmaster UK, went down after huge demand caused unacceptable waiting ...

Ukraine IT industry isolated from political tension and ready to fuel economic growth
Karl Flinders - Emea Content Editor, Computer Weekly 06 May 2014

I had an interesting meeting with Torben Majgaard, CEO at Ukraine based IT services firm Ciklum. He is a central figure in a movement within the Ukrainian IT that wants the IT sector to support ...

Ten questions to ask a cloud supplier before moving your IT
Karl Flinders - Emea Content Editor, Computer Weekly 02 May 2014

Cloud computing has been hijacked by the IT suppliers. Let's face it people have been accessing applications via web browsers for a long time.OK strictly speaking the cloud is multitenant, pay as ...

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SearchCIO

Shell, Halliburton, Unibap AB execs share real-world AI strategies

Technology advances like quantum computing mean AI's best years are still to come, but that doesn't mean companies aren't already...
What's the difference between RPA and IPA?

To prepare for robotic process automation combined with the more sophisticated intelligent process automation, CIOs first need to...
The technological evolution of IT industry leaders: 2000 - 2020

As technology has shifted since 2000, so have IT leaders. This guide looks at how Oracle, Cisco, Dell and SAP have adapted to ...

SearchSecurity

DOJ takes action against Dridex malware group, Evil Corp

The U.S. Justice Department indicts two alleged members of the Russian threat group behind the Dridex banking Trojan, known as ...
Session cookie mishap exposed HackerOne private reports

A security researcher used a mishandled session cookie to access private HackerOne bug reports with an account takeover attack ...
NSS Labs drops antitrust suit against AMTSO, Symantec and ESET

NSS Labs dropped its antitrust suit against the Anti-Malware Testing Standards Organization, Symantec and ESET, ending a ...

SearchNetworking

4 SD-WAN vendors integrate with AWS Transit Gateway

Aruba, Cisco, Citrix and Silver Peak are among the first SD-WAN vendors to integrate their products with the AWS Transit Gateway.
Assess the Wi-Fi 6 features available in Wave 1 and Wave 2

Catch up on the different features available with the first wave of Wi-Fi 6, including OFDMA and Target Wake Time, and find out ...
3 networking startups rearchitect routing

Networking startups Arrcus, DriveNets and Volta Networks help service providers redefine routing in the data center and at the ...

SearchDataCenter

Top 4 open source automation tools for admins

Open source offerings are an easy way to bring automation into your organization. When selecting software, evaluate the user ...
U.S. facility may have best data center PUE

The data center energy efficiency metric, power usage effectiveness, or PUE, is not improving. But one supercomputer data center ...
Increase efficiency with data center temperature monitoring

Data centers must track multiple temperature components. Organizations can use ASHRAE standards and on-premises hardware for ...

SearchDataManagement

Amazon cloud database and data analytics expand

AWS expands its Redshift data warehouse capabilities including managed storage and query acceleration at the re:Invent 2019 ...
Vendors move away from open source database software licensing

While open source is a key to success for many database vendors, it can also potentially lead to a competitive threat from a ...
Oracle looks to grow multi-model database features

Decade after decade, Oracle continues to be relevant in the database market as it pivots to include an expanding list of ...

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