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Investigating Outsourcing

An insider\'s view on the issues, trends and controversies around outsourcing and IT services.

May 2014

What went wrong with Ticketmaster for Glasgow 2014 online ticket sales?
Karl Flinders - Emea Content Editor, Computer Weekly 20 May 2014

I have been following the Glasgow 2014 Commonwealth Games ticketing website debacle. Last Tuesday the ticket site, run by Ticketmaster UK, went down after huge demand caused unacceptable waiting ...

Ukraine IT industry isolated from political tension and ready to fuel economic growth
Karl Flinders - Emea Content Editor, Computer Weekly 06 May 2014

I had an interesting meeting with Torben Majgaard, CEO at Ukraine based IT services firm Ciklum. He is a central figure in a movement within the Ukrainian IT that wants the IT sector to support ...

Ten questions to ask a cloud supplier before moving your IT
Karl Flinders - Emea Content Editor, Computer Weekly 02 May 2014

Cloud computing has been hijacked by the IT suppliers. Let's face it people have been accessing applications via web browsers for a long time.OK strictly speaking the cloud is multitenant, pay as ...

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SearchCIO

Can more cloud use increase business agility?

While the cloud has proven to be a useful tool for organizations in the digital age, where does it stand in terms of agility? Can...
How to overcome the limitations of AI

AI may not become the super-intelligent tool people envisioned, at least not in the near term. But that doesn't mean enterprises ...
8 ways CIOs can use technology in meetings

Meetings can be frustrating, as they often lead to scheduling and technical complications -- but today, enterprises are utilizing...

SearchSecurity

Even with a roadmap, zero-trust model an ongoing process

Adopting a zero-trust environment was the right move for GitLab, according to the company's former security chief, but it may not...
Dell sells RSA Security to private equity firm for $2 billion

With RSA Conference just around the corner, Dell announced it has agreed to sell RSA to private equity firm Symphony Technology ...
Mapping cybersecurity investments ahead of RSA Conference 2020

SearchSecurity asked several experts to weigh in on cybersecurity investment trends ahead of RSA Conference 2020 next week. The ...

SearchNetworking

Try 10 practice questions for the CCNP, CCIE ENCOR 350-401

This practice quiz for CCNP and CCIE ENCOR 350-401 explores what readers must know about IP routing essentials -- including BGP ...
How Cisco certification changes alter CCNP and CCIE tracks

Here's what to expect from the colossal Cisco certification changes to the CCNP and CCIE tracks that aim to increase material ...
Prepare for CCNP, CCIE ENCOR 350-401 with this guide preview

Here's an excerpt from the new 'CCNP and CCIE ENCOR 350-401 Official Cert Guide' that provides the key IP routing essentials ...

SearchDataCenter

Initiative aims to improve data center incident reporting

The Data Center Incident Reporting Network hopes to pull back the smoke screen on software and hardware issues to improve ...
A guide to GPU implementation and activation

Data center GPU usage goes beyond hardware. Admins must work with vendors and developers to have the right software architecture ...
Key components for negotiating an HPC colocation contract

When it comes to HPC colocation, there are specialized areas to cover in a service-level agreement. Review provider protocols for...

SearchDataManagement

Oracle Data Science efforts advance with new services

Oracle adds news new services to its cloud infrastructure platform in a bid to provide data scientists, as well as data analysts,...
Data governance metrics: Data quality, data literacy and more

Statistics on data quality are the most common metrics used to track data governance programs, but other types of data-related ...
Snowflake raises $479 million to boost cloud data warehouse

Snowflake is looking to grow its data warehouse platform with new funding and a partnership with Salesforce that could ...

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