Investigating Outsourcing

March 2013

• Government fell short of Francis Maude's bold SME claim

  Karl Flinders - Emea Content Editor, Computer Weekly 26 Mar 2013

Speaking at the Better Deal for Small Businesses event in March last year Francis Maude boasted that the government was on track to double the amount of SMEs doing business with it, from 6.8% in ...

• Could NHS reorganisation have created the NHS IT services model of the future?

  Karl Flinders - Emea Content Editor, Computer Weekly 22 Mar 2013

I had an interesting conversation with Nathan Allmont, who is Infrastructure Manager at Dudley IT Services. The story of the company is really interesting and shows an alternative way of delivering ...

• Can the John Lewis of IT services make hay in the UK?

  Karl Flinders - Emea Content Editor, Computer Weekly 21 Mar 2013

I interviewed the UK head of Canadian IT services firm CGI yesterday. Tim Gregory, who was CIO of Lloyds of London in the 1990s, was talking to me about the progress being made integrating its ...

• Former EDSer on Unisys' personalised IT support and its deal with Apple.

  Karl Flinders - Emea Content Editor, Computer Weekly 13 Mar 2013

In the three years since I have been doing the Inside Outsourcing blog I have not written a single article about Unisys, I did a search to check and Unisys has had been referenced a couple of times ...

• Is IT benchmarking still relevant?

  Karl Flinders - Emea Content Editor, Computer Weekly 12 Mar 2013

Here is my latest guest blog.Nigel Hughes, partner at ISG, describes why benchmarking is still relevant in IT outsourcing today despite other factors reducing prices.Selecting a benchmark ...

• Is it time to ditch offshore services for automation for security sake?

  Karl Flinders - Emea Content Editor, Computer Weekly 04 Mar 2013

I have recently written about IT and back office automation and its impact on outsourcing and more particularly offshoring. Here is a guest blog post on the subject from Paymon Khamooshi, director ...

• Capgemini's Metropolitan Police contract looks set for shake-up

  Karl Flinders - Emea Content Editor, Computer Weekly 01 Mar 2013

The Metropolitan Police currently spends around £325m a year on technology, over a third of which goes to Capgemini as part of a deal that is due to end in 2015. The London Assembly is now ...

• CFOs are overriding CIOs when buying IT services

  Karl Flinders - Emea Content Editor, Computer Weekly 01 Mar 2013

It seems that the CFO is increasingly influential when it comes to buying IT services.According to research from Forrester, although the CIO has more influence over IT services procurement, this is ...