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Investigating Outsourcing
An insider\'s view on the issues, trends and controversies around outsourcing and IT services.
October 2013
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Public sector IT outsourcing is big enough for ISG now
- Emea Content Editor, Computer Weekly 31 Oct 2013 -
Twitter, mobility, analytics and biometrics will make police better
- Emea Content Editor, Computer Weekly 30 Oct 2013 -
What compensation do you pay a subpostmaster that has been in jail as a result of computer error?
- Emea Content Editor, Computer Weekly 28 Oct 2013
The public sector is spending more and more on IT services as it tries to cut costs. This is changing how suppliers operate.I spoke to John Keppel, president Northern Europe at ISG, this week. The ...
Social media has caught the attention of every sector of the UK economy with public sector organisations no exception. Accenture's head of police service provided this guest blog that looks into ...
I have been following the story of sub-postmasters being charged with false accounting. I took over the story after a former Computer Weekly colleague originally picked the story up.It involved ...
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Government IT Oligopoly should not be broken up but should be more transparent
- Emea Content Editor, Computer Weekly 24 Oct 2013 -
Why CIOs outsource IT, according to HCL's customers
- Emea Content Editor, Computer Weekly 22 Oct 2013 -
Mobile operator customer services have come a long way, well done O2
- Emea Content Editor, Computer Weekly 17 Oct 2013 -
Do we really need another review of government IT procurement?
- Emea Content Editor, Computer Weekly 16 Oct 2013 -
How long before UK IT start-ups offshore jobs en masse?
- Emea Content Editor, Computer Weekly 15 Oct 2013 -
Man that helped build original students loan system says new online version is hard work
- Emea Content Editor, Computer Weekly 07 Oct 2013 -
IT services sector in acquisition spree
- Emea Content Editor, Computer Weekly 04 Oct 2013
The government is desperate to use more SMEs as suppliers. In IT this is particularly important for competition because a small group of large IT suppliers, known as the Oligopoly, dominate ...
HCL has given its CIO customers a platform to share experiences.I recently met up with HCL and I was told about a digital magazine the Indian IT services supplier publishes. Going by the name CIO ...
Competition makes any company up its game. Consumer facing businesses in today's digital world can't afford to give poor customer service. People find out quickly. This is a story about how mobile ...
The Office of Fair Trading has launched a study looking at government IT procurement practices. These things are ten a penny and they all make the same conclusion and nothing is done about it.There ...
Is the writing is on the wall? There have been some interesting stories lately about how UK firms are struggling to get the right IT staff and are looking overseas for them. There seems to be a ...
I was with a former EDS executive last week and he was telling me about the problems he is having sorting out the student loan for his son, who has just started university. He says the new online ...
The IT services sector is seeing a burst in acquisition activity as the companies that emerge from years of recession strong begin to consolidate the sector. Getronics has acquired NEC Enterprise ...
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Don't let your outsourced IT service turn to horse meat
- Emea Content Editor, Computer Weekly 03 Oct 2013 -
Is Buy Your Own Device really the same as Bring Your Own Device (BYOD)?
- Emea Content Editor, Computer Weekly 01 Oct 2013
This guest post looks at the risks associated with outsourcing to multiple suppliers without the right level of management in place to make sure it does as it should.It comes from Paul Cash. He is ...
I was with a contact of mine the other day who was telling me about his visit to the Government ICT 2.0 event recently. He works for Unisys.Unisys had a stand at the conference and were handing out ...