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Investigating Outsourcing
An insider\'s view on the issues, trends and controversies around outsourcing and IT services.
July 2011
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Don't forget to give your offshore centres as much resilience as those onshore
- Emea Content Editor, Computer Weekly 20 Jul 2011 -
Big outsourcers might have to stump up cash quicker as government cracks down on late payments
- Emea Content Editor, Computer Weekly 20 Jul 2011 -
Will there be an IT offshoring U-turn at Birmingham City Council?
- Emea Content Editor, Computer Weekly 19 Jul 2011
SunGard Availability is opening two facilities in India that will provide customers with workplaces in the event of their own premises being unusable. The growth in offshore IT services has meant ...
The government is going to crack down on late payments and encourage small businesses to report culprits. See this article about it. It seems it will pay particular focus on its own major suppliers ...
It appears that an elected body of people, Birmingham City Council (BCC), is listening to the people that elected them and reconsidering sending their jobs offshore. It was reported in the ...
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Staff churn as well as cost and service levels will mean more UK jobs come back from India?
- Emea Content Editor, Computer Weekly 12 Jul 2011 -
Emerging economies might eventually make UK businesses second class IT services customers
- Emea Content Editor, Computer Weekly 12 Jul 2011 -
Businesses are forcing Indian IT suppliers to cut their charges by up to 20%
- Emea Content Editor, Computer Weekly 12 Jul 2011 -
Is technology not sexy enough for Infosys?
- Emea Content Editor, Computer Weekly 12 Jul 2011 -
IT investment up, IT skills shortage up, IT outsourcing will follow.
- Emea Content Editor, Computer Weekly 11 Jul 2011 -
Eastern Europe could benefit from a wave of first time offshorers
- Emea Content Editor, Computer Weekly 11 Jul 2011 -
More jobs return to UK as cultural differences put Santander off India
- Emea Content Editor, Computer Weekly 08 Jul 2011
Is a combination of factors making India less attractive as a centre for delivering services to the UK? Jean Louise Bravard, director at sourcing broker Burnt-Oak Partners, believes the gap between ...
The UK gets a lot of focus from IT services companies for good reason. It is worth a lot of money to them. Gartner says the IT services market in the UK will be worth about $77bn in 2011. This is ...
It seems companies in the US are squeezing their Indian IT service providers a little bit harder. According to an article in the Economic Times in India large companies are asking Indian suppliers ...
The IT services sector is changing. It no longer wants to be the IT services sector but the business services sector. Infosys has decided to part with the word Technologies in its name to "more ...
Following its success as a way of cutting IT costs during a downturn, the IT services sector will step in and fill the IT skills gap now being created by the recovery. The Association of ...
Because I write about IT outsourcing I often forget that the proportion of IT outsourced is only a fraction of the work that is done in-house. There is massive potential for growth with loads of ...
I blogged earlier about a UK company that had decided to bring a call centre onshore to Burnley from Mumbai. New Call Telecom, which provides telephone services and broadband, moved its call centre ...
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How to set up an international company in the public cloud
- Emea Content Editor, Computer Weekly 07 Jul 2011 -
Is social media and outsourcing a match made in heaven?
- Emea Content Editor, Computer Weekly 06 Jul 2011 -
The UK smart metering project: a failed NHS project in the making? Continued.
- Emea Content Editor, Computer Weekly 05 Jul 2011 -
Agency Worker Regulations could boost IT outsourcing
- Emea Content Editor, Computer Weekly 04 Jul 2011 -
Could offshore cost advantages be reducing as Burnley becomes as cheap as Mumbai?
- Emea Content Editor, Computer Weekly 04 Jul 2011
I blogged last week about how corporates are beginning to look at using applications in the public cloud. But it seems the large companies of tomorrow might be a lot quicker to harness the public ...
Today I attended a presentation that looked at the role of social media in business and the role of outsourcing in social media. I will give the background first and then the outsourcing angle. ...
I blogged last month about the UK smart metering project and the fact that UK consumers are not really behind the project. This sounds like a recipe for failure, especially when you consider that ...
In October new rules are coming in that will give temporary staff, employed through agencies, the same pay rights as permanent staff after only 12 weeks with an employer. Agency Workers Regulations ...
A UK company has moved its call centre from Mumbai to Burnley in Lancashire to save money. According to The Daily Mail, New Call Telecom which provides telephone services and broadband is leaving ...