In this video, Computer Weekly’s Brian McKenna interviews Håkan Borglund, CIO of Toyota Materials Handling Europe.
Borglund is the winner of the Private Sector and Best of Show awards at the Computer Weekly European User Awards for Enterprise Software.
The winning entry is a telematics application called Toyota I_Site for helping customers manage their fork lift truck fleets. The application uses a black box to collect data from each fork-lift truck. The data is transmitted wirelessly and can be analysed through a web portal.
Borglund said: “The business problem we were trying to solve was predictive maintenance, but it become much more of a customer solution. The customer can monitor the status of the truck and performance parameters.” He said the I_Site application can also help customers monitor environmental parameters.