At Computer Weekly’s annual UKtech50 event, David Cooper, CIO, British Gas, discussed transformation through innovation to an audience of CIOs, industry executives, public servants and business leaders who are driving the creation of a high-tech economy.
The impact technology has on customer spending at British Gas, makes it a key example of how different approaches to IT innovation can make all the difference to a business. However, the innovation processes driven by the IT department cannot generate more cost than benefits. In this talk, British Gas CIO David Cooper discusses how to transform an IT organisation into an innovative force within a business while reducing the
cost of change.