CW500: Glenn Morgan, British Airways

CW500: Glenn Morgan, British Airways

Date: Oct 10, 2012

Managing a mobile workforce

With faster broadband speeds and widely available mobile web access, employees require work flexibility more than ever before. While remote working systems can also help organisations to save time and money, improve service and support a more sustainable use of resources, the adoption of mobile working and allowing employees to bring their own devices poses new challenges.

In this CW500 Club video, Glenn Morgan, head of service transformation, British Airways, talks to Computer Weekly editor in chief Bryan Glick about the requirements and pitfalls of managing a mobile workforce.

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