Companies are faced with the twin threats of escalating energy prices and customer examination of their green credentials. Meanwhile, the network is always on and always eating power. William Knight investigates the route to green networks.
Data Loss is in the news; Keep your emails private.
Emails regularly contain valuable business information, intellectual property, pricing information and customer details. Encryption can help ensure this data remains private.
When considering ways to stretch IT budgets, it may be tempting to delay PC refreshes and extend PC lifecycles. While this allows firms to avoid PC acquisition costs, older PCs cost more to maintain, so the total cost of ownership (TCO) may actually increase.
Today’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language.
Cisco NetFlow is an industry standard protocol suitable for monitoring network traffic. Although most highend network routers support NetFlow, very often flows are computed only on a small portion of the overall traffic due to performance limitations in the NetFlow probe implementations.
Today’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance, but customer satisfaction is akin to speaking a foreign language.
