All Systems Management Software

Gartner Research: Software Change & Configuration Management

  • Whitepapers
  • Date: 27 November 2009
The new Gartner Research report is analysing Software Change and Software Configuration Management vendors using the Magic Quadrant technique.

Email encryption; the easy way

  • Whitepapers
  • Date: 20 November 2009
Data Loss is in the news; Keep your emails private. Emails regularly contain valuable business information, intellectual property, pricing information and customer details. Encryption can help ensure this data remains private.

Why archive your email? And for how long?

  • Whitepapers
  • Date: 20 November 2009
Email is a business critical application for nearly every organisation, but the ease of distribution, storage and deletion presents huge challenges as to how to retain vital information contained within email traffic.

Email as part of a business continuity strategy

  • Whitepapers
  • Date: 20 November 2009
Why always-on-business requires always-on-email

Remote video monitoring

  • Whitepapers
  • Date: 19 November 2009
Remote video monitoring takes video surveillance a giant step forward. It is composed of two-way interactive audio technology that combines existing DVR technology and video surveillance systems with monitoring processes to provide real-time voice and video images to a central monitoring station for alarm verification and action.

Why You Should Consider Hosted Messaging Security

  • Whitepapers
  • Date: 19 November 2009
Click to download your copy of an Osterman Research White Paper that looks at why you should consider hosted messaging security.

Customer Experience Management – The next frontier for support centres

  • Whitepapers
  • Date: 19 November 2009
When looking at technology in the context of Customer Experience Management (CEM), it needs to embrace CEM methodologies, enable the delivery of the brand promise and measure the experience.

11 Questions that all CIOs shoud ask their IT Manager

  • Whitepapers
  • Date: 19 November 2009
Every business is looking for ways to be more efficient. You know information technology is critical — you can't be in business without it. But what is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization?

The Total Cost of Email - Putting a Price Tag on your Email Environment

  • Whitepapers
  • Date: 19 November 2009
Your IT budget is probably going to be reviewed over the next year; now is the time to look at where you can make savings without making compromises.

Marks & Spencer to kick off major SAP roll-out

Marks & Spencer will start implementing SAP software in its core systems next year following successful implementation in other parts of the company.
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