All IT Services and Outsourcing

Thames Water invites tenders for major IT overhaul

News
Author: Glenn Mcmahon
Date: 14 December 2009

Thames Water is inviting suppliers to tender to join an IT supplier list as it plans a major overhaul of its IT infrastructure. The move comes after...

CSC defends record on customer service

News
Author: Cliff Saran
Date: 14 December 2009

Computer Sciences Corporation (CSC) has defended itself after coming bottom of a league-table looking...

Fujitsu workers plan strike over Scrooge employer

News
Author: Paul Kunert
Date: 11 December 2009

Unionised Fujitsu workers are planning a "Scrooge" strike a week today and have pencilled further walks outs next year over cuts to jobs, pay and pensions....

BT and Cisco team up to host unified comms

Video
Author: Ian Grant
Date: 10 December 2009

Video: Nick Earle, SVP, Cisco Services, European Markets, discusses the collaboration with BT.

Capgemini tops outsourcing customer satisfaction league

News
Author: Cliff Saran
Date: 10 December 2009

A study of 160 organisations, representing £10bn per annum of IT outsourcing contracts, has rated Capgemini and Cognizant as the service providers with the highest level of customer satisfaction.

News International offshores IT

News
Author: Karl Flinders
Date: 09 December 2009

Indian Offshore IT service provider HCL is to manage News International's IT infrastructure over the next five years in after a contract worth multiple millions...

IBM Virtualization Services - IDC Opinion Paper

Whitepapers
Date: 09 December 2009

Over the past several years, x86 virtualization has become one of the most promising new technologies. If implemented correctly, the technology can have spectacular results and reduce IT costs and improve flexibility.

Centrica v Accenture: implications for large IT contracts

News analysis
Author: Tony Collins
Date: 09 December 2009

The largest consulting company in the world, for 20 years Accenture has been signing some of the world's biggest IT contracts. So when the company came to the High Court in the summer over a dispute with its former customer Centrica, you might have expected Accenture to win every argument over what the contract said and meant.

Salesforce.com unveils 10-year sales cloud strategy

News
Author: Cliff Saran
Date: 08 December 2009

Salesforce.com has set out a 10-year strategy for its cloud-based customer relationship management service, which it hopes will link the consumer web...

City Airport aims to cut costs by 10% with outsourcing deal

News
Author: Rebecca Thomson
Date: 04 December 2009

London City Airport has signed an...

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