SAP customers have made great progress over the past year in working with the software company to meet concerns over maintenance and pricing, says the SAP...
SAP is imposing maintenance increases on some users that are greater those agreed with the SAP user group executive network (Sugen), says Ray Wang, partner at consultancy Altimeter Group.
Software used by Aviva to provide immediate answers to HR inquiries has helped the insurance giant answer thousands of questions from staff during its global rebranding excercise.