Unison, the UK’s largest trade union, is improving the performance of its wide area network and adopting IP telephony to cut costs and deliver greater comms flexibility.
P&O Ferries has implemented an advanced e-mail management system to help its customer service team provide more personalised, accurate and rapid responses to customer e-mail enquiries.
Conflicting regulations concerning the storage of personal and commercial information can present a challenge for the data storage team. Arif Mohamed looks at the legal aspects of information retention