All Desktop Software News - May 2007

HDS CEO quits for HP storage biz

Dave Roberson, CEO of Hitachi Data Systems since 2006, has jumped ship to HP to run the server giant's storage business.

Toshiba to use AMD laptop chips for the first time

Toshiba is to use laptop chips from AMD for the first time, ending its exclusive relationship with Intel, reports Reuters.

ITU cancels European telecoms show

The International Telecommunication Union has cancelled the ITU Telecom Europe show.

Brittany Ferries floats online self-service enquiry system

Brittany Ferries is using Transversal’s web self-service system to deliver “quick and intelligent” answers to online customer enquiries.

Technology consumers ready to jump ship over poor service

Most customers are ready to defect from their existing technology suppliers because of poor customer service.

Unison opts for IP telephony

Unison, the UK’s largest trade union, is improving the performance of its wide area network and adopting IP telephony to cut costs and deliver greater comms flexibility.

P&O's e-mail management is now plain sailing

P&O Ferries has implemented an advanced e-mail management system to help its customer service team provide more personalised, accurate and rapid responses to customer e-mail enquiries.

Your way through the legal maze

Conflicting regulations concerning the storage of personal and commercial information can present a challenge for the data storage team. Arif Mohamed looks at the legal aspects of information retention

Web 2.0 can work for storage

The internet has revolutionised the way that organisations operate, and data storage can also benefit from this new way of working

IBM claims fastest chip

IBM says it has launched the fastest commercial microprocessor ever built.
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