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All Voice and Data Services News - August 2007

IBM and Microsoft to vie for unified comms market

IBM and Microsoft are preparing to launch their respective unified communications products, which are designed to provide businesses with a single inbox for e-mail, voicemail and faxes.

Cisco issues CallManager security update

Security flaws in Cisco CallManager and Unified Communications Manager could be exploited for cross-site scripting and SQL injection attacks, but a security update is available.

Skype outage shows risk of free services in business

The 48-hour failure of Skype's internet telephony service earlier this month has highlighted the risks of using free web-based services in a business environment.

Microsoft to acquire chat provider Parlano

Microsoft is acquiring group chat and enterprise instant messaging provider Parlano to bolster its forthcoming Office Communications Server 2007 unified messaging platform.

Online banking usage grows 174%

The use of internet banking has grown 174% in the past five years in the UK, according to Apacs in its latest telephone and internet banking figures.

IBM joins forces with Siemens to offer unified comms platform

IBM is launching a new family of enterprise unified communications products with the help of Siemens.

Enterasys offers enterprise VoIP security platform

Enterasys Networks has launched a suite of products to help secure voice over IP (VoIP) systems from leading IP telephony suppliers.

Department for Work and Pension's VoIP network handling one million calls a day

The Department for Work and Pension's (DWP) newly installed IP telephony platform is now handling more than one million calls a day.

Outsourcing is future of network management, say experts

By 2010, 60% of organisations will outsource major parts of their network management because of the difficulties and risks involved with managing services internally, Forrester Research has predicted.

Black & Decker migrates to Avaya IP comms platform

Black & Decker has selected the Avaya Intelligent Communications platform to power a new IP-based global telephony network across 200 locations.
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