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All Voice and Data Services News - June 2007

VoIP SIP fundamentals

  • News
  • Date: 29 June 2007
Session Initiation Protocol (SIP) will allow true interoperability, eventually enabling every IP-based device and application to communicate seamlessly with one another. This guide discusses some of the basics of SIP, including vulnerabilities, testing and hardware.

Voice technology eases flood disruption at Sainsbury’s call centre

Flooding brought Sainsbury’s call centre in South Yorkshire to a halt earlier this week, but emergency messaging was in place within hours.

DBAM EP60 Wan-traffic shaper review

Transferring data over a Wan or the internet is a common bottleneck, but an out-of-the-box product aims to solve this problem in a user-friendly way

Instant messaging usage increase highlights need for policies

A Burton Group report suggests that all companies should have an IM usage policy, even if they haven't deployed IM yet

Plan network strategy now for BT's 21CN, says CMA

Network managers should check whether their existing IT infrastructures are able to run new converged services before adopting BT's 21st Century Network (21CN), the Communications Management Association (CMA) has advised.

NG adds unified communications to VoIP network monitoring

Unified communications and VoIP monitoring can be difficult tasks, but Network General today released a tool to help provide insight into the two critical services.

VoIP security testing fundamentals

  • News
  • Date: 18 June 2007
Testing your VoIP security system against all the threats that exist on the network can be a full time job. This guide documents how a VoIP system can be tested and suggest some of the available tools to use -- with a focus on fuzzing tools and methods.

IP call quality woes at large firms

Three-quarters of firms are now using IP telephony solutions, but 90% of network managers have no idea that handling voice over the data network is more complicated than other apps such as email or web access.

Added presence for collaboration

  • News
  • Date: 14 June 2007
Presence Networks, a provider of secured real time unified communications solutions, has announced Networker 4.0, what it says is the industry’s first secure transport gateway for real time unified communications.

Leeds Metro Uni upgrades 3,800 extensions and moves to IP telephony

Leeds Metropolitan University has deployed a Mitel IP telephony system, upgrading 3,800 extensions.
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